• 1.0 out of 5 stars

    Died After 14 months of use

    So the adapter for my Macbook Air has died after just 14 months of use. Judging from the reviews, this seems to be a normal occurrence.
    Now, I just spent 80+ dollars on a brand new adapter. I hope I can get at least 2 years out of this one. If by some miracle, I do get 2 years use, it still means this thing cost me 40 bucks a year to use.

    For a company that prides itself on the customer "experience", this sure is leaving a bad taste in my mouth. In recent months, I've already migrated to Windows Phone and a Windows tablet. Perhaps, I should just go all the way and just get a PC laptop next. All this coming from an ex-Apple employee too. Talk about being a detractor!

    9 of 9 people found this useful

  • 1.0 out of 5 stars

    Me Too!!

    I've also had problems with the Air power cord. It has worked continuously for 4 years, but the covering on the cord started fraying almost immediately. I figured I must have pinched it or something and put some electrical tape on it. Then over time, it kept disintegrating and I'd add more tape. Finally it got so that about 1/3 of the cord was covered in electrical tape. I took it in today and they, while being polite, seemed to think that I had abused it or my dog had chewed on it. Neither is the case - it is just cheap, thin material. They gave me a new one for "only" $61, their cost. Lucky me! Needless to say I'm not happy with Apple. I've never had any other cord covering simply disintegrate!

    8 of 8 people found this useful

  • 1.0 out of 5 stars

    Broke for the second time in a year

    It's a shame for apple. It happened again: the wire had separated from the charger. And i now a lot of friends that have the same problem.

    I want a recall!

    6 of 6 people found this useful

  • 1.0 out of 5 stars

    Terrible. Poorly built. Will FAIL

    These chargers are plain awful. They will last less than a year. Apple should be ashamed of this poor construction.

    8 of 8 people found this useful

  • 1.0 out of 5 stars

    Angry

    I have been through 3 of these in 3 years. At this price I expect them to last years or forever. I will now be buying the much much cheaper alternatives

    10 of 10 people found this useful

  • 1.0 out of 5 stars

    Dies way too quickly

    I love my Macbook Air 11" (2011). It's been a little over 2 years and it's still going strong. I wish I could say the same for the power adaptors. None of my power adaptors have lasted over a year. My second power adaptor has just failed me after becoming ridiculously frayed, and I'm on the Apple store website to begrudgingly buy my third.
    My family have laptops from other brands older than my Macbook Air that get frequently used and not a single one of their power adaptors have needed replacing in the 4 or 5 years that they've been in my family, being used on a daily basis.
    Now, my Macbook Air is far from ready to be trashed so I'll replace the adaptor, but $99 for a notoriously low quality product that I will inevitably have to pay for again next year? Talk about a scam.
    It's both consoling and disheartening to see that there are already hundreds of negative reviews on this product and I'm not just an unlucky one-off.

  • 1.0 out of 5 stars

    Poor quallity

    Before I went on this page and read other reviews, I honestly thought something was wrong with me! Had my adapter for just 2 years and the cord broke near to where the connector to laptop is. I've fixed it with a cable tape but a month or two later it broke in a different place, just below the old one. Poor quality and a ridiculous price for a replacement!

    13 of 13 people found this useful

  • 1.0 out of 5 stars

    Failed... again

    I have to purchase my 3rd charger in a year. This is the only apple product I have ever purchased that continues to be a fail.

    12 of 12 people found this useful

  • 1.0 out of 5 stars

    Absolutely Ridiculous

    My first 45W MagSafe Power Adapter that came with my new MacBook Air stopped working just before warranty, got it replaced for a new one and I remember the guy wasn't very happy to do that.
    Now just over a year just stopped working again, this is unbelievable! Why Apple doesn't take action and fix the problem which is clearly out there??? (like the time they gave free iPhone 4 cases when they realised they had failed with the antenna??)
    I find that after you pay thousands for a Mac, then every year you should basically pay over 90$ to replace the power adapter…absolutely ridiculous!!!
    Think about that Apple!!!

    9 of 9 people found this useful

  • 1.0 out of 5 stars

    HORRIBLE

    I've had my computer for two years and my charger has already stopped working. Not to mention I've had my iPhone for less then a year and that chord has begin to unravel. I just don't like the fact that I'm spending so much on these products and have to replace these pieces so soon. And the fact that its darn near 100 dollars.. Thats RIDICULOUS . Please invest time in making better chargers for your products instead of coming up with a new version of a product every year.

    8 of 8 people found this useful

  • 1.0 out of 5 stars

    Nice Chinese-quality product

    But seriously, this product is horrific. It lasts about two or three months before you have to put duct-tape on it to cover up the fraying. And the great thing is, that's even taking into consideration that you baby it.

    I realize that Apple doesn't even read these, but nonetheless I find it cathartic to express how bad a product can be from a company that makes decent products sometimes.

    This is my third one so far. It has no business being this highly priced if it's such a shoddy product. To say I rate it a 1 is a mercy; this product doesn't even deserve it. I realize how trite the previous expression is, but really, words can't express how disappointed I am, like a father who finds out his son listens to Madonna all the time.

    5 of 6 people found this useful

  • 1.0 out of 5 stars

    Can I lease a magsafe power unit for my mac air...

    I absolutely love my Apple products, don't mind paying for superior products but does the magsafe charger really have to be close to 10% of the cost of a new Mac Air. (Cdn prices) Mac Air 11' base model is $999 and a local retail store is asking $94 for the charger so that is dam close to 10%. I'm looking for an after market or selling my first child for another apple 45w mag safe charger.

    Your one of the smartest and creative companies out there, I'm sure you can improve the longevity of these chargers. Its all over the forums how bad these things perform. If you know anyone that wants a 5 year old well behaved kid, I'll consider a trade.

    Cheers..

    6 of 6 people found this useful

  • 1.0 out of 5 stars

    Good laptop, bad charger

    Even with hardly any use, this power adapter stopped working. I'm using my Cinema Display to charge the laptop and waiting for a recall.

    4 of 4 people found this useful

  • 1.0 out of 5 stars

    Garbage

    I have two macbook airs, and both chargers failed after a few months. I bought replacements -- one of them has failed too, after only 2 months, only charging when it wants to, mostly not at all.
    also BTW, the price for the replacements is just stupid.
    Bad experience from Apple.

    6 of 6 people found this useful

  • 1.0 out of 5 stars

    Power cord issue

    For those who have a problem with the cord not working after a period - Try cleaning (with a Q-tip or tooth pic) the end of the cord plug where it attaches to the computer and the plug on the computer. Dirt can become stuck to either of those and prohibit good contact. The plug on the computer is magnetic so small metal particles can attach to that. The cable itself is an extremely poor design. Apple and it's engineers should hide their heads in shame for letting this issue go on for so long. They were kind enough to give me a new charger just before my warranty expired last August but it's starting to look like that one is beginning to weaken. I extended the life of the original cord with electrical tape. Common people, where's your work ethic? Where's your sense of pride? When I do a job, I take care to do it well and I expect you to take care of the people who you are selling these "known" cheap power cords to. A product is only as good as it's weakest link.

    6 of 6 people found this useful

  • 1.0 out of 5 stars

    Going through 1 a year

    I've only had my laptop for 2 years and now have to get my 3rd power adapter. Obviously a design problem here, maybe Apple could come up with a solution, not only for the new models, but one that all our old models can use as well.

    6 of 6 people found this useful

  • 1.0 out of 5 stars

    JUNK

    Overpriced, unreliable, needs frequent resetting.

    6 of 6 people found this useful

  • 1.0 out of 5 stars

    I can't believe it.

    Apple is suppose to be customer friendly. I just bought a new power adapter and not 8 hours later, the cord is frayed. What gives? Where is Apple QA when needed. And it appears from the rest of the reviews that this is a major problem. Who is manufacturing this junk???

    6 of 6 people found this useful

  • 1.0 out of 5 stars

    Charger fail in 1 week...

    It's been less than a week since I got my new MacBook Air... The charger started giving problems in the second day . Now it's stopped working... I can't believe this .

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    Terrible quality. The last Mac i will ever use.

    Recently bought a Macbook air mid 2013. After 8 months, the wire got exposed for no reason. Brought it to Local Store and they charged me for new charger even I bought AppleCare for it. They claimed hardware damage is not covered. Disappointed 2nd time. Will not use a Mac anymore.

    4 of 5 people found this useful