• 1.0 out of 5 stars

    Very very poor.

    The cable is a year old and has already disintegrated in 2 places, typical apple poor build quality in their accessories, the best designers in the world and you think they build them poorly accidentally?

    Not a chance, cut it out apple, hopefully applecare will cover this.

    31 of 33 people found this useful

  • 1.0 out of 5 stars

    made to be unplugged???

    it is too easy to fell apart from socket.. I never had any issue with magsafe1..
    mbp is our one of SOE and the most of colleagues complain about this.

    Can you do something about it or just ignore, apple?

  • 1.0 out of 5 stars

    Engineering Team's Transcript:

    Engineer 1: “Let make it skinnier so it falls out easier!"

    Engineer 2: “Well, MagSafe 1 was L shaped so up/down motions would torque the connector rather than acting like a lever arm. Thus it wouldn't fall out.”

    Engineer 3: “Stupid. Let’s also make it stick 1/2 inch directly out the side of the computer so that all the torque is now on the even skinnier, even less secure magnetic plate.”

    Engineer 1: “Genius”

    Engineer 2: “REVOLUTIONARY!”

    28 of 29 people found this useful

  • 1.0 out of 5 stars

    Poor Quliaty

    My MacBook Pro Retina is only 8 months old.. the charger is already broken, the cable is very weak and there is an obvious stress point that was not taken care in the design. Now I have to buy a new one :(

    51 of 56 people found this useful

  • 1.0 out of 5 stars

    My MagSafe 2 power connecter broke

    I bought my Macbook pro Retina 15 on the day when it came out in New Zealand. About 1 year later, the power light stopped working completely. So there is no green or orange light on the connecter but still charges my Mac. however the price I paid for this Mac, any failure is unacceptable. I used to use Macbook pro mid 2010 model with MagSafe 1 and that was much more reliable than MagSafe 2. Many people complain about the strength of magnet but I found it no problem.

  • 1.0 out of 5 stars

    One bit the Apple QA process missed

    While the MBP has been fine, the power adapter is shockingly bad.

    The main unit runs constantly hot while the rubber cover of the cable has been fraying and disintegrating for months now, my first one ended up with more insulating tape on it than the original rubber cover.

    Not pleasant to look at and certainly not safe, I hope Apple address this quickly and produce a more robust product in future.

    22 of 24 people found this useful

  • 1.0 out of 5 stars

    Brakes To Easy

    The adapter falls out way to easy, the amount of times i have pluged it in at night, gone to sleep, woken up the next day for school and realized that it has fallen out is unbelievable, at least once a week. And now the thing has broken. I wish i could use a different one but i can't

    Maybe worth $40 not $100

  • 1.0 out of 5 stars

    Bring back the L-shape

    Going back to the T-shape was a terrible idea by Apple.
    I loved how the L-shaped one aimed the cord towards the back of my desk.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Dangerous, poor design & rubbish quality!

    I have had three Macs, the Retina being my fourth. Not a single MagSafe Charger has lasted longer than a couple of months and have had to constantly travel back and forth to an Apple Store to get replacements (Thirty minute drive each time, Apple Resellers take 3-5 working days to replace the item)

    The Apple MacBook is a fantastic product but let down by the chargers! The cables always fray leaving the wires exposed which is extremely dangerous. My previous MagSafe2 charger would get extremely hot and fray which resulted in sparks and actually melting the product. My new one has frayed in a few months despite taking extra care of the product.

    Furthermore, the size of the mains plugs has been reduced which is very hard to remove from mains sockets.

    No-one expects paying so much for a product that has such a short lifespan.

    47 of 53 people found this useful

  • 1.0 out of 5 stars

    The cable burnt through

    At first the power adapter seemed to work as to be expected with no complaint. However, after 5 months of owning my MacBook Pro, the power adapter began to get extremely hot with every use. With the length of cable that leads immediately to the magnet, it seems too thin to deal with everyday wear and tear. It is this cable that burnt through after 8 months of usage. Another general complaint of mine - for all the MacBook power adapters in general - the plug grip depth is insufficient. Apple have reduced the size from regular shaped mains plugs, and in doing so have made a product which can be hard to remove from mains sockets. I witnessed a family member try to remove their own MacBook power adapter from a mains socket and in doing so get a electric shock. Because of the short depth of the plug grip, they ended up hooking their fingers around the edge to make contact with the metal pins whilst the plug was only half way out of the mains socket. After that incident, a reduced plug grip size for the sake of refined aesthetic design seems utterly ridiculous. I have had no issue with the magnet strength.

    29 of 33 people found this useful

  • 2.0 out of 5 stars

    Simply Put: If it ain't broke....

    The L-Shaped MagSafe from the previous generation was fine for me. If you had to change something about it then maybe make the cord and circuits more durable and stronger. Other than that, the new MagSafe 2 design stinks.

    It frequently keeps falling out of the MagSafe port from the brush of my leg or from the blanket of my bed brushing against it as well. Makes it difficult to be on your lap.

    Is it a dealbreaker to stop you from buying the current line of MacBooks? No.
    Is it annoying? Yes, but I tolerate it because I love my new MacBook Air, (it's so fast and it just works!)

  • 1.0 out of 5 stars


    In a marked contrast to the macbook pro, this product seems to have a design fault. I bought my MacBookPro a year ago and six months later, the thin cable started to spark where it joins the connector. This was replaced by John Lewis but now the replacement is similarly kinked within the thin wire despite very careful use. I will have to replace it again.

    18 of 21 people found this useful

  • 1.0 out of 5 stars

    Terrible quality.

    I bought it less than 6 months. Sometimes can not be recharged.
    Which now can not be recharged.

    My company has more than 10 MBP Pro. Power Adaptor not had a problem yet. It is a very durable product.

    I have a charger with the Iphone 4s 8 lines gradually gradually lose me.

    1-2 years ago I bought an Apple product has no quality at all.
    Previously, Apple products are very high quality.

  • 1.0 out of 5 stars


    This charger gets extremely hot and the cable is very weak. Not a good design at all had to buy another one. I hope apple refund my money on the product.

    421 of 456 people found this useful

  • 1.0 out of 5 stars


    I've had my MBP exactly 24 hours and in that time, I've accidentally tripped over the charger cord over ten times, causing it to fall out. As I paid over $3000 AUD, I expected that it would at least, stay connected!

    0 of 3 people found this useful

  • 1.0 out of 5 stars

    This product is a potential fire hazard - beware!

    The body of this power adapter overheats something terrible. It is dangerous and a fire hazard. Today the cable coming out of the main unit melted exposing the internal wires. In the process it melted a hole in the carpet it was sitting on. Overheating seems to be a recurrent problem with this design. Tomorrow I will see what the Mac Store has to say about this. I assume that they will replace the product for free.

    296 of 329 people found this useful

  • 1.0 out of 5 stars

    Not just annoying but DANGEROUS!

    I bought the Macbook Retina at the end of August. I use it as a laptop not as a desk top so it is moved around a fair bit. However as I noticed that the insulation on the cord was quite thin and the type to wear quite quickly I was always very careful not to bend unduly where it leaves and enters/exits the power brick/connector.

    Despite taking particular care over how I used the power adapter by early November the insulation where the cord enters the connector had split and curled up leaving exposed wires. The adapter still worked though not ideal having exposed wiring. By early January where the cable leaves the power brick started to smoulder and burnt right through the insulation and is now unusable. Not just annoying downright dangerous.

  • 1.0 out of 5 stars

    Power cord falls out if butterfly lands on it.

    Between working on my bed and the couch I have to bend over and re-attach my power cord 5-7 times a day. no joke.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Badly designed

    Quoting NYTimes: "The beauty of the MagSafe connector was that Apple had found precisely the right balance between attachment and detachment. Strong enough to hold the connector in place, weak enough to detach if it gets yanked.

    The MagSafe 2 connector fails that balance test. Badly. The magnet is too weak. It’s so weak, it keeps falling out. It falls out if you brush it. It falls out if you tip the laptop slightly. It falls out if you look at it funny. It’s a huge, huge pain."

    44 of 67 people found this useful

  • 1.0 out of 5 stars

    Constantly falls off

    This new power charger is terrible, it falls out of the computer at the slightest bump, which happens all of the time with the t design. The older L charger has a stronger magnet and is less in the way, I wish they would change the design of this! It's absolutely the worst part of the MBPr!!

    23 of 24 people found this useful