• 1.0 out of 5 stars

    Terrible design

    Having to buy a new charger for an expensive laptop makes no sense. Broken within a few months and it was hardly transporter. Overheats constantly. But here I am buying another one. No other choice. Apple, please fix this!

    28 of 28 people found this useful

  • 1.0 out of 5 stars

    INSANE

    The fact that macbooks and iphones work so well, and these chargers are literally the worst quality possible for $80, shows that Apple is being SHADY and doing this on purpose. This charger is an embarrassment to Apple. It falls out with minimal movement. My charger is completely FRAYING with dangerous EXPOSED WIRES after less than a year of use (the wires started to be exposed after about 10 months). Note that I NEVER unplug and travel with my charger... It just stays perfectly straight and not bent on my desk. I treat it perfectly. This is completely unacceptable. Must be nice for Apple to have its consumers shell out $80 a year for a new charger to avoid fire hazards.

    26 of 28 people found this useful

  • 1.0 out of 5 stars

    Charger cable not designed to last and replacement cost exorbitant

    I have followed carefully the guidelines given to avoid damage to the cable between the magsafe connector and the charger for my Macbook Pro. However, as other Apple users have clearly found, the poor quality of the material means it degrades quickly even through normal use and the need to replace the whole unit rather than just the cable is both unreasonably expensive and environmentally unsound. Apple need to take note of obvious consumer concerns and modify.

    17 of 17 people found this useful

  • 1.0 out of 5 stars

    Absolutely disgusted

    that I need to buy a new cable after only a year of use. Totally unacceptable.

    24 of 24 people found this useful

  • 1.0 out of 5 stars

    rubber on the cord rips open

    I've had this macbook charger for almost 2.5 years and the rubber on the cord started ripping open in just one year. It's truly disappointing as my old magsafe charger from 2010 is still functional and hasn't ripped open. The quality of the charger declined so far where your older models are outliving the newer ones by almost 5 years is completely outrageous.

    I've taped up the opening with electrical tape since it's expensive to replace. Obviously these things are made to fall apart so people will have to keep buying it over and over.

    It's these little petty things that keeps me from wanting to support apple products other than the macbook pro.

    409 of 418 people found this useful

  • 1.0 out of 5 stars

    Why change a perfectly good design?

    The former design was quite good and impressive compared to a PC. Why change a perfectly good design? It irritates me that I now have 2 types of power adapters; one for my old mac and one for the new, and I am at the mercy of Apple. Never seen so many 1-star reviews.

    20 of 20 people found this useful

  • 1.0 out of 5 stars

    On 3rd Charger

    I am a die-hard Apple junkie, but this charger is terrible. I'm on my third year of ownership of my MacBook Pro with Retina and also on my third charger. Expecting more out of Apple.

    311 of 319 people found this useful

  • 1.0 out of 5 stars

    Doesn't last

    Not even a year of use and it's already broken. Makes no sense that I need to pay an extra 80 dollars for a replacement. I expected better from an Apple product.

    25 of 25 people found this useful

  • 1.0 out of 5 stars

    Wish I could rate it 0 stars..

    My MacBook Pro 13-inch with Retina Display (Late 2013) came with this Magsafe 2 power adaptor. Not long after use, it started yellowing, which was no big deal. Then it started fraying at the end that connects to my MacBook, as well as throughout the cable. It is extremely unreliable, and I have to keep checking to see if it is still charging! If a replacement power adaptor cost around $30-$50, it would not be as big of a deal. But, $80! What the heck, Apple! I spend $2000 on a laptop, and then $80 for each power adaptor??

    350 of 358 people found this useful

  • 1.0 out of 5 stars

    Horrible

    By the looks of the other comments, I'm lucky I got 3 years out of my charger. I took good care of it. Never put strain on it and then one day the plastic around the cord where it connects to the adapter start peeling away exposing the wires. Within the next few weeks, the wires have completely separated and I now have two separate pieces of charger. Best Buy doesn't even sell the MagSafe 2 60W so I had to settle for the 85 W. I hope it's just a fault of the 60W. My sister's had the 85W for 8 years and hers is still in good condition. But really? $80? That's a complete rip off.

    21 of 21 people found this useful

  • 1.0 out of 5 stars

    Bad product

    I never leave reviews but feel compelled to add to the general disappointment at the quality of this product and the outrageous replacement cost of £65. There is no point building an elegant looking product if its not going to last.

    15 of 15 people found this useful

  • 1.0 out of 5 stars

    Worthless!

    I like the old style better. This one constantly disconnects at the slightest movement. I can't even sit down w/ this in my lap because the cord constantly just falls off. The magnet is not as strong as the old style charger. Which by the way I'm going to purchase. If it isn't broke. Don't "fix" it, Apple.

    15 of 15 people found this useful

  • 1.0 out of 5 stars

    Worst adapter ever!

    Too bad you can't give 0 stars. I have his adapter for 1 year and 8 months now and there's nothing left of it: the rubber cable is eating itself, it seems, leaving the wires vulnerable for whatever that can affect them. The worst part is that customer service does nothing about it, so you'll have to buy another adapter that costs 80 euro's with the only guarantee that you have to buy again after a year or so. Apple is known for reliable products, well there's a surprise.
    One solution though: use special tape (not sticky tape) to cover the cable..

    17 of 17 people found this useful

  • 1.0 out of 5 stars

    2 chargers in 2 years - MADNESS

    Why spend so much money on a good laptop to have to work with a horrible charger. The covering breaks and exposes wires and who knows if it won't catch on fire soon. Apple you need to do better. Im on to buy my third one now or maybe i should just buy a PC !!!

    17 of 17 people found this useful

  • 1.0 out of 5 stars

    Breaks!

    Have had my mac for a little over a year now, and my charger covering has broken in 3 places -- wires are now exposed. How could you make sure a cheap product with such poor design?

    16 of 16 people found this useful

  • 1.0 out of 5 stars

    Adapters are expensive and always breaking

    Been a Mac user for the last 12 years and the last two Macs I had, I was replacing adapters even though there was nothing wrong with the laptop.

    At RM349 a pop to replace a adapter that is fraying (and thus, poses a safety risk because it's got exposed electrical) and to find that despite improvements to Macbook design, the adapter keeps on basically BREAKING at the same place is probably the disappointing thing about apple. Never happened EVER with my old MacBooks.

    Fray Fixer a definite MUST NOW.

  • 1.0 out of 5 stars

    Bad material

    I had several iPhone's chargers with the cords broken after few months. Now, the same thing happened with my MacBook Pro charger. The cord had broken and I'll will have to buy a new one after using it not too much and being sure that I'll have to replace it after few months again...
    Complaining at the store is not worth because you're told that you did not take care of it. I can say that I have a special case for all my chargers but it's not enough.
    I love Apple's products but the company must improve the quality of the chargers.
    Hope to be helped by the company.

    19 of 19 people found this useful

  • 1.0 out of 5 stars

    MacBook Pro Charger Poor Quality

    Have to agree with other reviewers. My cable has split. Really poor quality.

    13 of 13 people found this useful

  • 1.0 out of 5 stars

    Very poor design

    I am pretty fed up of having to buy at least one new charger every year. I'm really annoyed that the latest one I got hasn't even lasted a year. Why won't you listen to all the complaints and improve this.

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    Had to replace it after 2 years

    Yesterday I bought a new power adapter because the one that came with my MacBook was broken. In my opinion, that's unacceptable. This adapter cost me €89 and broke down because of poor design. In the Apple Store the salesperson told me that I shouldn't roll up the cable anymore to prevent damage next time. But the thing is, I roll up the cable because of the clips that help you to roll up the cable, so is it my fault or Apple's? I understand you can't make a perfect adapter but please design one next time where you can replace just the cable that goes into your laptop instead of the whole thing.

    25 of 25 people found this useful