• 1.0 out of 5 stars

    Make some changes, please!

    I love my apple products. I've used MacBooks for the past 12 years. Apple... Come on! You see all these terrible reviews! It's time to do something about it. I have bought three MagSafes for this laptop this year. I take good care of my electronics. I am particularly careful with my adapters because I have had to replace them so many times. Nevertheless, they randomly stop working for no apparent reason. Please correct this problem and design a more resilient adapter. Your loyal customers--such as myself--deserve better quality, especially for the price! When you decide to design a new adapter, please pass it along to me for FREE so I can test it.

  • 1.0 out of 5 stars

    Flimsy and very fragile

    This is my 4 time breaking in 5 years. It's so fragile no matter how well you take care of the charger. I hope apple replaces mine.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Keeps fraying at magnetic connection

    Completely rubbish charger that frays at the magnetic connection point. Really frustrating when a replacement is +$79. I'm looking into refurbished options to save money on a replacement. The design of this product needs reviewing. Listen to all our complaints Apple!

  • 1.0 out of 5 stars

    Unbelievably poor quality

    Like (almost) everyone else, I am shocked by the lousy quality of this adapter. I'm buying my third charger in 4 years--for an unbelievable $79! Each one fell apart exactly where everyone else's did, where the cord joins the magnetic plug. How can Apple ignore almost 200 reviews here and many more elsewhere? Shocking--and definitely reason to consider another brand after many years with Apple.

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    Cable frays and falls apart quickly.

    Dreadful quality cable. As many have said, about to have to order my third one (hence writing this now while searching for one). Each time apple store tells me "looks like bad wear and tear" and I have to pay for a new one when its simply poor quality material. I explain each time how the quality is poor and it has very little movement but they just won't have it, but say if it happens again they'll look into and replace it. Same painful process each time though as its different staff or store when it happens again. Sick of it. The quality of the outer sheathing is shocking. It yellows fast, frays, splits and falls apart very quickly. I have had the same issue on every official iPhone charger cable too in the past 4 years which is the same outer sheathing. Apple must be fully aware of it but clearly haven't bothered to address it in years. Get your act together apple. I'd say stay well away from this item if it wasn't essential.

  • 1.0 out of 5 stars

    Frusterated

    Like everyone else, I am very disappointed with the quality of this charger. The exterior layer just seems to disintegrate, nothing I could do. Love the laptop, hate the charger.

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    Worst Charger Ever

    This charger worked fine for a little over a year, and then, the cord near the adapter has ripped open???!? Of course, I bought my Macbook in June of 2016, so I am a little out of the warranty, but $79 for a new one?? Now, I can't use the charger because it gets way too hot every time I plug it in. Apple products are usually good, but all the chargers and cords absolutely STINK!! Since I do enjoy my Macbook, I will unfortunately have to buy one to replace it (only to have to buy another when this one breaks) since there are not many other options for me. Very disappointed in Apple's inability to change/alter products that are obviously not sturdy.

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    Clunky, fragile and expensive

    I need a new one but am resentful for having to shell out $80 for it. This inferior product is beneath you, Apple, and it is well overdue for a redesign.

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    The worst

    My 2012 MacBook Air is a great machine, but I've lost track of how many of these chargers I've gone through--this one will be my 4th or 5th. I don't like it when companies sell me things that fall apart, and I'm looking at other laptop and phone brands for my next devices specifically because Apple's chargers are such rip offs.

    4 of 4 people found this useful

  • 1.0 out of 5 stars

    Cable is Garbage

    I bought my air in early 2013. My original charging cable/brick lasted me until early 2016; so about three years. It frayed right by the magnetic power connector. I have never had a computer cable wear out before. I bought a replacement and read lots of negative reviews, but wanted to get the OEM replacement. Just over a year later my new cable is completely shredded after LIGHT use (I rarely travel with my laptop anymore). This is garbage. I have never had the rubber cable cover wear out on any other electronic device I've ever owned and to have it happen after just a year is utter garbage. Apple should be ashamed of themselves for not fixing this issue by now. This is the single worst cable on the market.

    4 of 4 people found this useful

  • 1.0 out of 5 stars

    Broke super easely

    After 2 years of use, the part that connect the cord to the charger tear. It still work but it tear supereasely even if I took care of it. Also, my computer gets super hot when I use it. I paid over 2500$ for my mac and it doesn't work as it should. It would be nice if you would make stronger charger.

    7 of 7 people found this useful

  • 1.0 out of 5 stars

    The worst product I've ever used

    I have had 4 of these and they've all broken.

    All frayed.

    4x £80 I can hardly believe it.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Worst adapter design ever!

    I have used two adpaters since buying mac air. I can't understand how Apple disigned such defective adapter. Specifically, the power cord is super frail!

    7 of 7 people found this useful

  • 1.0 out of 5 stars

    Bad quality

    I take very good care of my electronic charger, and still this is my second time replacing it in the last 3 years. The cables wear down and erode if you plan on taking it with you to work/school every day.

  • 4.0 out of 5 stars

    Had little issues

    I've noticed many people have had issues with this charging chord, but I have had none in the 4 years I've had my Macbook Air. I just recently started to notice it shorting out every once in awhile. The charger has been lugged around and thrown in many bags as I used it in college. I really like the magnetic feature because it doesn't hurt the computer if it gets ripped out.

    1 of 3 people found this useful

  • 5.0 out of 5 stars

    GREAT

    I received this charger when i first purchased my MacBook Air in spring 2015. YES I'am using the original charger still but I'am buying an extra one, for a lighter work bag. I believe this charger is better than the MacBook Pro chargers which are the WORST !. This charger is great , I would know. Im rough with my chargers as i go through multiple iPhone 7s charger yearly.

    1 of 4 people found this useful

  • 1.0 out of 5 stars

    poor quality

    My charging cord broke near the magsafe 2 connector probably just like everyone else's. Everyone I know has the same issue. A 100% failure rate with less than normal wear and tear makes a great product. Where is my replacement?

    7 of 7 people found this useful

  • 1.0 out of 5 stars

    Cables deteriorate quickly.

    The insulation on the cable deteriorates and peels off. Then the bare wires break, the plug heats, and ultimately stops working. The only reason I keep buying them instead of knock offs is I don't want to risk destroying the motherboard in my macbook air.

    5 of 5 people found this useful

  • 1.0 out of 5 stars

    Garbage design

    The wires on this charger are not thick enough. They are designed in the cheapest manner.

    5 of 5 people found this useful

  • 1.0 out of 5 stars

    Shameful

    Shame on you, Apple. This is my third charger in 40 months. I'm careful with it and I'm still getting significant fraying. The pricing is an abomination and the quality should embarrass you.

    14 of 14 people found this useful