• 1.0 out of 5 stars

    Prone to failure - lightning

    I've had two Airport Time Capsule over a 2 year time frame and both failed due to nearby lightning strikes...not direct hits, but something equivalent to an electromagnetic pulse (EMP) with quality surge protectors operating. Overall, the concept is nice, but wifi stops functioning both times. Love Apple products, but not this one.

    11 of 13 people found this useful

  • 5.0 out of 5 stars

    AirPort Time Capsule - 2TB

    I purchased one a couple of years ago. It is still working perfectly. Really simple to set up and I don't have to worry about the cloud.

    2 of 2 people found this useful

  • 2.0 out of 5 stars

    When it works, it works . . . but then . . . Not so much . . .

    Warning - there's a reason that there are so many bad review of this product here - it's because when a Time Capsule breaks - it breaks bad and fails completely. I have a two year old Airport Time Capsule 2TB (my second TC). A recent black out here (damn it's been a hot summer) fried the internal antenna - my WiFi signal is shot - and the hardlines directly into the TC are nearly dead. I got two good years out of it though - and I am definitely on the fence regarding replacement with one more TC - a new one would be my third.

    The backups were great - I bought a new MacBook Pro a while back and with the backups on the TC - my new MacBook Pro was up and running in no time - perfectly.

    Unfortunately - these bad reviews are dead on accurate - this Apple product works great at first - but it sure is sensitive. No wonder some are saying that this product is soon to be eliminated from the Apple product line. Bottom line - think very, very hard about purchasing one of these before you drop the Benjamins.

    20 of 23 people found this useful

  • 4.0 out of 5 stars

    Still kicking after many years (esp. after a hard reset)

    I purchased my Time Capsule several years ago (circa 2013), and it still works great. My one complaint (why the 4 stars) is that it made me reset all my backups when I tried to update to a new machine, although I could go into the drive first and transfer the files over manually (likely more a software than hardware issue but still). Recently I had a problem that the wifi connection wasn't stable, and I did a hard reset on the router which worked perfectly fine, without affecting the backup drive.

    It's also a great 802.11ac wifi bridge router (still a perfectly fast connection)

    After many years, it's still an extremely simple option for backup/restore over wifi, without having to use online backup, so your data stays in your personal network. I have tried several options for Windows, and have never found as simple a device and process that supports everything this device does.

    18 of 18 people found this useful

  • 5.0 out of 5 stars

    Purchased 3 1/2 years ago

    I was thinking about purchasing another time capsule for my summer home, but after reading the negative reviews from "recent" purchases, decided to go will a reliable and reputable brand external hard drive for a fraction of the price. Had I not read the reviews, I would have wasted $300 on what appears to be a piece of junk. My time capsule that I purchased 3 1/2 years ago is simply amazing and I love it. Have never had any problems with it. I see consistent problems in the reviews for overheating and problems with the fan. Hello Apple is anyone there and/or listening!!! I have to conclude that Apple has made some modification(s) to the time capsule for all these 1 and 2 star reviews. In my opinion Apple products are outstanding, but something seems to be going on with the time capsule. All the 4 or 5 star reviews are from purchases 3 or 4 years ago. It doesn't take a rocket scientist to see the quality is not there at least in the past year. Why spend $300 on a product that is not reliable as of late. This is a disappointment because I love my time capsule and was hoping to purchase another one. However, my wallet is thanking me!

    23 of 28 people found this useful

  • 1.0 out of 5 stars

    This was a mistake

    My 2TB upright Time Capsule is supposed to dump the oldest identical backups when near full to make room for newer backups. Nope. It just filled up, dumped nothing and finally quit backing up because there was no more room. So I bought a 6TB G-Technology external hard drive to copy everything from the Time Capsule. 1.975TB. But can I access the files on my G Drive? Nope. Other than thousands of pics (JPG,PNG, TIFF, NEF, RAW, RAF) they are completely inaccessible, locked away in an unreadable "sparsebundle". And if the G-Tech drive isn't connected to the Time Capsule and Airport Utility, I can't even access my image files. So what good is this to me? Why must my backups be accessible only through Airport Utility and why must I, the user who created the files, know some kind of secret password ritual to access my own data?

    For that matter, although it sent 1.975G of files to the G-Tech drive, the Time Capsule itself displays only the most recent 2 days of files, and everything else is not even visible at all.

    My Windows laptop backs up to an external hard drive and I've never had a problem accessing those files. It seems to me Apple has intentionally created a filing system so arcane and convoluted the user needs to be an apple engineer to appreciate how elegant it is. Otherwise, the user is just screwed.

    22 of 27 people found this useful

  • 5.0 out of 5 stars

    2018 Review - Bought in late 2013

    tl;dr Awesome and easy to use router. Too bad it's a discontinued product (according to news outlets). I recommend against purchasing this product due to this fact. It's better to invest in newer technology that'll have continued support.

    This was my first router ever. Setup was easy and the settings/configuration was intuitive. I was a bit concerned about the WiFi KRACK vulnerability, but Apple came out with an update to patch it a few months ago! I haven't had any uptime/downtime issues. Whenever I have guests over, setting up and allowing them to connect to my guest network makes keeping the network secure easy.

    Like any other device, you'll have to periodically clean dust out of the unit with an air can to keep further issues from happening. I've had to do it about once every 2 years (you'll notice piles of dust around the base of the unit)

    There is a way to backup the drive using external storage, but it uses USB 2.0 and it's not incremental; so expect an all-nighter to complete an entire secondary backup. If you're looking for more resilient/larger storage, this isn't it.

    9 of 13 people found this useful

  • 1.0 out of 5 stars

    Waste of Money!

    The most expensive router I've ever owned, and also the one that lasted the least amount of time. I've been using this for just over 5 months and it powers down consistently. Unplug and plug it back in and it works for a few hours and then shuts down again.

    16 of 20 people found this useful

  • 5.0 out of 5 stars

    Amazing product

    I have TC during 5 years ago and your connectivity is totally into the house and easy configuration.

    7 of 16 people found this useful

  • 1.0 out of 5 stars

    Poor quality for the price

    My time capsule broke down after 2 years' use, the fan stopped working and apparently is very difficult to repair. For £300, that's very poor value.

    7 of 7 people found this useful

  • 1.0 out of 5 stars

    When it worked it was fantastic.

    Unfortunately, I once again have a broken Time Capsule 3TB. I think this was my 4th such device in 4 years. The Apple Store Manager suggested I over stressed it (my wife and I are and have been the only users).

    They seem to last about a year. This time the router that fed it also failed (surge?).

    Last week I bought an Apple Watch & 3 Apple TV 4K’s. Today I bought 2 of the new iPads but NO I will NOT pay the Apple Store $350 to fix my $400 AirPort Time Capsule 3TB.

    The other reviewers were right. Even Apple sometimes lakes lemons.

    I give Apple full credit for not hiding the negative reviews.

    31 of 34 people found this useful

  • 5.0 out of 5 stars

    Wonderful Product

    See the negative reviewers are back and rating this as a bad product when it's not.

    I brought an AirPort Time Capsule so I could use Time Machine and back my MacBook (Retina, 12-inch, Early 2016) with macOS High Sierra up. Including having blazing fast Wi-Fi with my new Internet service. Time Machine was seamless to set up and it backs my MAC up every evening without me needing to do a thing reliably. I use my MacBook with an external display and Magic Mouse and Keyboard. Also the Wi-Fi speeds this Time Capsule produces is super fast. This has been a fantastic device and would recommend it to anyone. Yes it's expensive but money spent well. Apple designed a good product.

    14 of 18 people found this useful

  • 2.0 out of 5 stars

    False advertising

    It says it can be added to an existing wireless network. That turns out not to be true, unless the existing router is also an Apple product. This rather important fact does not appear in any of the online or paper documentation, only in the support forums.

    6 of 8 people found this useful

  • 2.0 out of 5 stars

    Was OK at first

    Airport Time Capsule worked good at first. The 2TB hard drive failed (will no longer spin) after about 1-2 years, and I lost everything on it. Now here recently, I keep getting a warning that it is overheating and I can hear the fan speed jump dramatically. The only reason I give it two stars is that it has good wifi range and speed although there are cheaper versions of wifi routers that can do the same. I would not recommend getting a Time Capsule, but just a base station. If Apple would start putting steady state drives in them that would help justify the cost and make it more reliable. In my unit, the hard drive is a Seagate Barracuda which these don't have a good reputation for lasting a long time. If Apple makes those changes, it would probably be worth buying.

    11 of 12 people found this useful

  • 5.0 out of 5 stars

    Best router I've owned

    I got my AirPort in 2014 and it has operated flawlessly since day one. The reason I'm even here looking at new ones is because I recently tried to replace it because the signal couldn't reach every room in our new house. (I've got the router directly connected to the ONT via Cat6 cable.) I bought the most highly recommended of the new mesh router/satellite systems and had nothing but issues with it. So it's going back and I'm in the market for a second AirPort to extend the wifi range of our current AirPort instead. I certainly had the "if it ain't broke" maxim reinforced with my experience trying to replace 090-tdfqx z;65 thing. It is worth the price in my experience.

    I have multiple Apple devices connected to the network as well as three smart home hubs and have had no problems that ended up being a result of an issue related to the AirPort.

    6 of 9 people found this useful

  • 2.0 out of 5 stars

    Fan issues

    I bought this Time Capsule 18 months ago and a few days ago, it started to have a loud whirring and occasion screeching noise and error messages. I took it to the Genius Bar but they said they didn't know what was wrong with it and that they don't fix Time Capsules. I didn't buy Apple Care for it besides I didn't expect something like this to have any issues. I used an Airport Express for > 4 years without any problems... I decided to tear it down myself using and found that it was actually due to the fan not working. I'm going try to replace it myself but I am disappointed at the product and the amount of work I'm having to do to try to fix something that otherwise shouldn't require any maintenance, especially after only 18 months.

    Otherwise before this issue, Time Capsule worked very well and smoothly - backing up regularly and without me having to do anything besides a quick initial setup. It works well as a Wifi device with good range, but there are much cheaper and more reliable products (Apple and other brands) for this use.

    15 of 16 people found this useful

  • 2.0 out of 5 stars

    Not reliable over time

    I mainly purchase Apple products because of the hardware reliability. They simply last in time. Unfortunately the AirPort Time Capsule doesn't follow this pattern. It worked seamlessly in the first year, however at some moment in time it started reporting heat problems. I noticed a bit too late, and mainly because the network performance started diminishing and then it stroke me - the whole hardware is packed in an upper sealed tower, with the only ventilation possibility on the bottom. Responsible for this ventilation is one cooler that seems to be dying quite quickly (the noises some are reporting). Once the cooler stops ventilating, the system suffers a slow death. The software doesn't do too much either - it reports heat, but actually the device feels quite cool - I doubt that many users check frequently the Airport Utility. And no, I don't want to waste time going to Apple Store and get it fixed - I pay a premium rate exactly to avoid this waste of time and downtimes in my network; not to mention the backup which is supposed to last more than any other device.

    19 of 20 people found this useful

  • 1.0 out of 5 stars

    Worst back up ever!!!!!

    I've been backing up my MacBook Pro to a Mac Airport via Time Machine for several years. Only needed to restore twice. Both times have been an utter failure. I've had to wipe my hard drive twice. I tried to do a full restore using the time machine. It would start the restore but always failed. After many failed attempts, I finally gave up and just reloaded the operating system. Then I tried to just restore my files from time machine using migration assistant. That would not work either. I spent hours on the web reading all the "fixes" for these problems but nothing would work. Now I don't even have permission to access the files on Time Machine. No luck finding any fix on the web.

    Time machine and the Mac Airport are useless for their intended purposes

    20 of 21 people found this useful

  • 5.0 out of 5 stars

    Best Apple product...

    Best Apple product... after the iPhone. It connects with all my devices seamlessly, and makes wifi EASY to understand. Oh, and it also backs up my Mac products automatically. It is awesome.

    I just hope Apple updates this with WP3 in the future. That will show us how how serious they are about privacy.

    8 of 10 people found this useful

  • 1.0 out of 5 stars

    Overheats within 2 years!!!!

    i bought this about 2 years ago, about a month or so ago it started making a weird whirring noise and shutting down randomly because the fan wouldn't stay on. this is a disappointing product from apple.

    21 of 24 people found this useful