• 2.0 out of 5 stars

    Fan issues

    I bought this Time Capsule 18 months ago and a few days ago, it started to have a loud whirring and occasion screeching noise and error messages. I took it to the Genius Bar but they said they didn't know what was wrong with it and that they don't fix Time Capsules. I didn't buy Apple Care for it besides I didn't expect something like this to have any issues. I used an Airport Express for > 4 years without any problems... I decided to tear it down myself using and found that it was actually due to the fan not working. I'm going try to replace it myself but I am disappointed at the product and the amount of work I'm having to do to try to fix something that otherwise shouldn't require any maintenance, especially after only 18 months.

    Otherwise before this issue, Time Capsule worked very well and smoothly - backing up regularly and without me having to do anything besides a quick initial setup. It works well as a Wifi device with good range, but there are much cheaper and more reliable products (Apple and other brands) for this use.

    3 of 3 people found this useful

  • 2.0 out of 5 stars

    Not reliable over time

    I mainly purchase Apple products because of the hardware reliability. They simply last in time. Unfortunately the AirPort Time Capsule doesn't follow this pattern. It worked seamlessly in the first year, however at some moment in time it started reporting heat problems. I noticed a bit too late, and mainly because the network performance started diminishing and then it stroke me - the whole hardware is packed in an upper sealed tower, with the only ventilation possibility on the bottom. Responsible for this ventilation is one cooler that seems to be dying quite quickly (the noises some are reporting). Once the cooler stops ventilating, the system suffers a slow death. The software doesn't do too much either - it reports heat, but actually the device feels quite cool - I doubt that many users check frequently the Airport Utility. And no, I don't want to waste time going to Apple Store and get it fixed - I pay a premium rate exactly to avoid this waste of time and downtimes in my network; not to mention the backup which is supposed to last more than any other device.

    7 of 7 people found this useful

  • 1.0 out of 5 stars

    Worst back up ever!!!!!

    I've been backing up my MacBook Pro to a Mac Airport via Time Machine for several years. Only needed to restore twice. Both times have been an utter failure. I've had to wipe my hard drive twice. I tried to do a full restore using the time machine. It would start the restore but always failed. After many failed attempts, I finally gave up and just reloaded the operating system. Then I tried to just restore my files from time machine using migration assistant. That would not work either. I spent hours on the web reading all the "fixes" for these problems but nothing would work. Now I don't even have permission to access the files on Time Machine. No luck finding any fix on the web.

    Time machine and the Mac Airport are useless for their intended purposes

    8 of 8 people found this useful

  • 5.0 out of 5 stars

    Best Apple product...

    Best Apple product... after the iPhone. It connects with all my devices seamlessly, and makes wifi EASY to understand. Oh, and it also backs up my Mac products automatically. It is awesome.

    I just hope Apple updates this with WP3 in the future. That will show us how how serious they are about privacy.

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    Overheats within 2 years!!!!

    i bought this about 2 years ago, about a month or so ago it started making a weird whirring noise and shutting down randomly because the fan wouldn't stay on. this is a disappointing product from apple.

    9 of 11 people found this useful

  • 5.0 out of 5 stars

    Has been working fine for years

    I got this product roughly 3 years ago and so far so good. Does a great job of backing up my iMac and MacBook pro. I had multiple wireless stations before and I will say, I have had to restart or fiddle with this less than any wireless router/backup hard driver I have ever owned. I just hope Apple continues the product line and comes out with an SSD version soon.

    10 of 10 people found this useful

  • 5.0 out of 5 stars

    Apple Time Capsule 802.11AC

    I've had this about three years , if not longer. No significant problems. Here's what you do need to do: 1. Make certain, via Airport Utility, that you have the latest software update. I use the Airport Utility App from an iPhone to run updates and that works well. 2. I do unplug it once a month to have it restart , just to clear the digital 'cobwebs' out of it. I reboot the cable modem as well, where, little known secret, the cable modem will get any software update it may have missed from Xfinity..3. Once in a while it does have a concern backing up my MacBook Pro. I simply reselect the correct hard drive from within Time Machine Preferences and that typically works. It also backs up my wife's iMac full two floors away without incident. The Apple Time Machine does need some 'care and feeding' but it's no big deal because 99 percent of the time it's amazingly great. I have three iPhones, two Macbook Pros, one iMac and two iPads networked to it without incident.

    One last thing, make certain the green light is on. If you get an amber light, you really need to make the effort to troubleshoot using Airport Utility to make things right.

    19 of 19 people found this useful

  • 4.0 out of 5 stars

    Absolute essential

    At first I was somewhat skeptical re this item, however, after approx. 5-6 years of absolutely faultless operation I would highly recommend the time capsule.

    0 of 1 people found this useful

  • 1.0 out of 5 stars


    I bought this product as a real fan of Apple products.

    This has been without a doubt, the worst product apple has ever produced.

    Like most other people who have reviewed this product, mine also stopped working wirelessly after a few weeks which means that the only device that it was backing up was the Mac connected to it by an ethernet cable.

    After 18 months, it has now stopped working altogether with a permanent orange light and a message that it is overheating!!

    Really disappointing as I can now see that this product had issues when it was launched. I am not going to have to purchase another wireless Hard Disk and it certainly won't be another Time Capsule.

    12 of 12 people found this useful

  • 1.0 out of 5 stars

    Waste of money - beware before buying!!

    I bought one of these to use as a reliable, wireless backup for my MacBooks and iMacs around my house. It doesn't say anywhere on the product page that this device HAS to be connected via ethernet cable to your modem. So unless I drill and feed a cable to my home office upstairs, the device HAS to live next to the router downstairs in the family room. My intentions was to replace my AirPort Extreme device that is wireless both ways. Meaning it only needs its power cord, and can be put anywhere in the house and it picks up the wireless signal (WIRELESSLY!) and extends it back out. Why can't this device do that?! Whats the need for it to be plugged in via ethernet? I expect so much more for the price especially coming from Apple. If you ask me, this device is useless, I could have purchase what I wanted for less money but kept it Apple because of the other products I own are great. If you don't mind putting it next to (or replacing) your router, then its probably a good product. But I think Apple have really missed the mark with this product. UPDATE: I have now had to plug this into my AirPort Extreme (which is completely wireless) using a ethernet cable. So I have bought 2 Apple products to do 1 job. £400, 2 plug sockets and wasted time later, I have it doing what it should be able to do. Thanks Microsoft..I mean Apple...

    4 of 10 people found this useful

  • 2.0 out of 5 stars

    Worked but a hard fail in this day and age?

    On the plus side the unit seems well made, was easy to set up and worked for us. But in less than one year it started making loud noises indicating a very unhealthy state of the hard drive and eventually died altogether.

    We didn't buy it at Apple but we were able to get about 80% of our money back as a refund.

    I've had many Apple laptops which have never had a hard disk failure in years of use. (I'm sure there are exceptions.) But for a device such as this to just fail is hard to fathom. (Especially when you consider that we want to have backups in case of failure - kind of ironic.)

    I'm not sure there are good alternatives so we are looking at trying this same unit again (although this time we will buy it at an Apple store so we have the warranty.)

    6 of 6 people found this useful

  • 5.0 out of 5 stars

    Love it

    I bought the Airport Time capsule 2tb and I love it so far didn’t connect it to the WiFi but made its own network. And it sits at my desk and I use it a lot for storin photos and it works great. Best purchase I made before Christmas

    1 of 5 people found this useful

  • 1.0 out of 5 stars

    A big white useless block...

    Just suddenly stopped working... all it does is sit in my office, I don't use it for anything except time machine... and no matter what I do it will not connect. This is just a smidge over a year old. Apple won't do anything because it's out of warranty. Avoid this like the plague, unless you're ok with a $300 disposable product.

    20 of 22 people found this useful

  • 5.0 out of 5 stars

    Fantastic WIFI

    Use this and two older Airports from 2012. Speed is excellent, integration is good with Apple products. If you've used any other WIFI, you will be very happy with these units as they just work and are fast. Created a three point network in our building that distributes WIFI across the premise seamlessly. Very nice as you have WIFI wherever you go on any device.

    Looking forward to seeing Apple rollout new units with all that money they have!

    6 of 10 people found this useful

  • 4.0 out of 5 stars

    Time Capsule

    Had my time capsule since 2013. Never had any issues. Wish APPLE would update the firmware or are they planning on discontinue it.

    10 of 12 people found this useful

  • 2.0 out of 5 stars

    Owner of Previous Generation...Wary

    As an owner of a previous 500 GB Time Capsule, I am extremely wary of purchasing another Time Capsule because the last was rewarding to own before it died a sudden heat death. Operated extremely hot constantly but was very well-cared for and well ventilated at all times, but lasted only about 3 years before one day...the backups stopped. Took it into Apple and said the logic board failed after overheating and it was out of warranty. Beautiful quiet device and Time Machine was nearly flawless, but since this iteration is now fan-less, I am extremely wary, and I lost all of my backups when it died. Great concept, but Apple's insistence on completely silent operation is a ticking time bomb for heat failure.

    21 of 23 people found this useful

  • 1.0 out of 5 stars


    Worst Apple product ever. Most expensive headache ever. There are much cheaper easier to use back ups out there. I have lost a lot of DATA and time with the piece of ----!

    30 of 39 people found this useful

  • 1.0 out of 5 stars

    HD died after 2 years

    For $300 I expected it to last. My very old dome one I use as a relay is still working.

    31 of 36 people found this useful

  • 4.0 out of 5 stars

    Great Router & Backup Device; Needs Updating

    I'm thrilled with my Time Capsule, but it needs updating and loses a star for that. Time Machine backups are a breeze and AirPort Utility is easy to use. Plus there's added benefit to being able to back up multiple systems seamlessly to this device, rather than the limited information backed up by iCloud. However, this product does need updating. A genuine mesh system with the AirPort Express would be a nice upgrade, with MU-MIMO, the next 802.11 standard, Siri functionality, and an added layer of security for IoT devices at the router - rather than having to rely on IoT device makers providing necessary security. AirPort Utility could also use more features, like the ability for an owner to pause internet access to given devices for a chosen amount of time, or for a period of the day like 10PM to 6AM. AirPort devices are a backbone of the Apple Ecosystem and shouldn't be disregarded, since it's the seamlessness of the ecosystem that makes it so valuable. If people have to go outside it for these devices, it becomes easier to do so for TV, computers, and phones.

    22 of 23 people found this useful

  • 5.0 out of 5 stars

    Best backup decide!!

    Had the previous version of the time capsule, upgraded to this model and never looked back!! Love this and love how seamlessly it connects with my Mac. Set it up and forget it’s there. Every once in a while MacBook will remind me I need to connect my power cord and leave the MacBook open to backup. Love it reminds me to backup if it’s been too long otherwise set it up and you’ll forget it’s even there!!

    11 of 15 people found this useful