• 1.0 out of 5 stars

    Lasted a year

    I was reasonably pleased with the unit until it stopped charging for one phone, and then all phones after just over a year's time. It is a poor design, and I suggest looking elsewhere for a phone dock.

  • 5.0 out of 5 stars

    THIS DOCK DOES ***NOT*** RUIN YOUR PHONE, READ ON

    There are tons of 1-star reviews here saying this dock will ruin your iPhone's port so that it won't charge anymore.

    I still bought this, though worried it might be true... and sure enough, after 3 months I couldn't get my phone to charge any more via the dock or just a normal cable! I thought, I should have listened...

    So brought them to the Apple store all ready to indignantly demand how they could manufacture a dock that destroys iPhones??

    Well, he pointed out that my lightning cable wasn't actually plugging in 100%, because my iPhone's charging port had simply accumulated a ton of lint. The rep stuck in a paper clip, moved it around a little, and pulled out the lint. Phone now charges good as new, no problems.

    So I suspect what is happening here is that each day, a little bit of dust accumulates on the top of the dock's charger, and over months that builds up in the iPhone. But just stick in a paperclip or toothpick to clean it out every so often and you'll be fine.

    Go ahead and buy this dock, it's fine.

    2 of 2 people found this useful

  • 2.0 out of 5 stars

    Lightweight and overpriced.

    It does charge but it is way to light, you cannot just pick your phone up off the dock as the dock is way too light and the fitting too tight, so as long as you are prepared to hold the dock down whilst you remove it then its fine, does have audio pass through so if you want it hooked up permanently to HiFi etc its useful.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Device damages iPhone Lightning charging plug

    When I purchased my Lightning Dock in Dec 2015 from an Apple Store I asked the sales person if this will damage the phone? I asked because it is at a backwards angle and it is only using the structure of the iPhone's Lightning plug to support itself. The sales representative assured me that Apple has tested this and it will not damage the phone.
    Well guess what? He was wrong. After about a year I could charge my phone on the Dock but I could not charge it with my cord anymore. The reason is that the plug inside is bent (I think). I have not yet been able to get Apple to even respond to me, let alone help me get it repaired. My guess is that it is because I don't have iCare on this phone.
    Don't buy this. It is a cool gadget but it did not have sufficient testing. I am very careful with my phone. I also always removed it at the same angle it plugged in and it still damaged the phone. It just took over a year to do it.
    It is possible that if I had an Apple Store near me I could take the phone in and they might do something. I just have no way to find out and I have yet been unable to get any communication channel open online. I am over 100 miles from the nearest Apple Store.

    10 of 10 people found this useful

  • 1.0 out of 5 stars

    Failed

    It's harder to connect than the cord. The cord is more likely to be inserted properly. Waste of money. After two days it did not charge but the phone did directly from the cord.

    6 of 6 people found this useful

  • 1.0 out of 5 stars

    Do Not Use This Product - Ruins Your iPhone's USB Jack

    Like a dummy, I thought to myself: "Hmmm I wonder if the little USB connector can support the phone like that with no issues?? Well, hey, I'm sure the genius engineers at Apple did thorough testing on it so it should be fine." Wrong-o. After a few months, the only way I can now charge my phone is by forcibly putting pressure on the charge cable in the opposite direction that the phone leaned while on this poorly thought out dock. I intend on visiting the Apple store in the next couple of days and demanding a new phone, even though I don't have Apple Care. Apple's own product ruined my phone. Ridiculous.

    12 of 12 people found this useful

  • 1.0 out of 5 stars

    Worked for 2 months, then.....

    worked perfectly for 2 months and now will not charge iPhone unless I spend 5 minutes jiggling the port and dock connector. Product is not reliable which is unusual for Apple.

    13 of 13 people found this useful

  • 4.0 out of 5 stars

    It works with several cases.

    I've been using my lightning dock for one year with iPhone 5, iPhone SE, iPhone 6s, iPod touch 5 and iPod touch6. It works with all of them. Which cases fit in? i-Blason Prime dual layer, Moshi iGlazor, Sena Vettra, Seidio Legacy and Seidio Surface, Caseology, Ulak Hybrid (slim and protective) and of course, Spigen neo hybrid among others. It doesn't suit cases like Otterbox defender and Buddibox [Shield] Slim Dual Layer Protective Case with Kickstand. I recommend this product.

    1 of 2 people found this useful

  • 5.0 out of 5 stars

    Works fine for me

    I've used the Apple Lightning Dock with my 6S for about a year. I've never had one problem with it. No connection problems, no problems with anything being 'delicate', no breakage, or any other issues. It couldn't be simpler: slide the phone down onto the connector. Let it charge. When you want to use the phone, pick it up and use it normally. I use my phone either with the Apple soft case or with no case at all so no incompatibility or fitment issues for me there. The headphone port works well too. I think it's pretty obvious that this dock is not intended to hold the phone in place while you bash away at the touchscreen and side buttons like you may be able to do with a traditional style dock. It's intended as a convenience for charging. Also it's clearly stated in the description that it works with Apple-designed cases. If you don't have an Apple-designed case, perhaps consider not purchasing this dock. When used as intended, it's wonderful. It reminds me of the 30-pin dock I used to use. Different execution but same concept.

    4 of 6 people found this useful

  • 1.0 out of 5 stars

    Stopped working after a year

    Only use it lightly (3-4 times a week) to charge my phone in office. Liked how it keeps the phone standing. However, the connection got loose and it started buzzing about 2 weeks ago due to switching between charging and not charging on its own. Now it does not charge my phone at all and becomes a paperweight.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Don't buy this garbage.

    I bought this so that I could use headphones and charge at the same time. I worked for a few months but apparently the connector is now worn out and you get "This accessory not supported", at which point it stops charging. This is a huge disappointment after paying the premium price for an official Apple product.

    16 of 18 people found this useful

  • 1.0 out of 5 stars

    Not recommended

    It is a waste of money to buy something that is an original product and after few months of using it tells you that 'not supported' and doesn't work anymore. I had it on my iPhone 7 plus and feel really irritated about this issue.

    14 of 14 people found this useful

  • 1.0 out of 5 stars

    Warning!

    I wish I had listened to the other reviewers who said using this iPhone dock ruined their iPhone. I assumed those reviewers where simply rough on their phones and that it wouldn't happen to me. I used this dock happily for about three months. Then I noticed the same thing happened to my iPhone. The connector at the bottom of my iPhone has become too loose to get a good connection when trying to charge the phone, even when I stopped using the dock. I'm a huge Apple fan, so I can't understand why Apple is still selling these docks that render your iPhone useless in such a short time? Please don't let this happen to you.

    29 of 30 people found this useful

  • 2.0 out of 5 stars

    Very, very fiddly.

    Using a 6/6s/7 Plus with the dock is fiddly and annoying.

    It's very difficult to align the Lightning port on the phone correctly with the Lightning spike on the dock. And it's very hard to unplug, often requiring both hands to separate the tiny, not-that-heavy base from the phone.

    It often takes 10s, sometimes longer, of angling it and scraping around trying to seat the un-flared hole, in the oh-so-smoothly rounded edge of the phone, onto the not-particularly chamfered/rounded spike. This when you just want to plug the darn thing in already. It's like they've deliberately sabotaged the experience.

    Unplugging's just as bad. The force with which the Lightning socket grips the spike is far, far greater than the weight of the base, and because the base is so small and the phone so large, it's not always possible to free the thing with just one hand. Again, it's like they've deliberately sabotaged the experience.

    Also, the force required to use the fake home button on the 7 Plus typically means the rubber-based dock still slides away from you before it registers. Again, it's like they've deliberately sabotaged the experience.

    Also, I find that the rake is insufficient. When I put the phone down at arm's reach, the screen is facing my chest. Possibly this is to avoid glare or stressing the lightning spike, which is the sole means of support, putting the weight of the Plus sized phones entirely onto a tiny sliver of somewhat-reinforced circuit-board material. Whatever, again, it's like they're deliberately sabotaging the experience.

    If the base were slightly differently shaped and had a less hard/scrapy edge, one might be able to use it to lie the phone on it's side, as a prop, to watch video. But it isn't, and it doesn't, and we can't. So, while that doesn't feel like deliberate sabotage, it feels like an obvious potential use ignored, wastefully.

    Really, Apple's current levels of design honesty seem to be falling short of their own espoused standards.

    4 of 4 people found this useful

  • 1.0 out of 5 stars

    Damages iPhone Lightning Connector

    After 1 year of using this dock with my iPhone 6S on a nightstand, the connector on the phone is shot. The dock lacks any type of physical support, so the full weight of the phone rests on the Lightning port, weakening it. Simply touching the screen to dismiss the alarm every morning flexes the connector further than it should be able to.

    At first, it required wiggling the phone on the dock to connect, but over time it required more fidgeting to get the phone to keep charging and not hear the "buzz buzz connected to charger" sound over and over again.

    A year on, and I'm having trouble using any Lightning cables to charge the phone. The connector has become loose and known-good cables will stop charging randomly.

    Only buy this dock if you don't mind replacing your expensive iPhone in less than a year.

    35 of 35 people found this useful

  • 5.0 out of 5 stars

    AWESOME

    Literally the same as the new ones except no colour or aluminium build. YET CHEAPER! But a bash is that it may scratch over time.

    1 of 2 people found this useful

  • 1.0 out of 5 stars

    Very bad connection

    After owning this for 3 weeks, this dock is extremely susceptible to ANY vibration, causing the "chime" from the iphone to confirm connection to occur. Just typing this first sentence has caused the chime to occur 15 times. It is not well engineered. Please go to a 3rd party dock that supports the iphone itself rather than relying on the electrical connection to magically support the weight of the entire device at an angle. VERY POOR ENGINEERING.

    26 of 28 people found this useful

  • 5.0 out of 5 stars

    This is exactly what I was hoping it would be

    It works great! I wanted this so that my iPhone lightning cable wouldn't break from all of the moving around, and it works perfectly. It even fits with my Speck 6s credit card case. Definitely recommend it! Buying a second one for my bedside now.

    6 of 13 people found this useful

  • 1.0 out of 5 stars

    Needs to be updated for iPhone 7

    I just bought this tonight and will be returning. Makes no sense! Let's get rid of the headphone port and make headphones use lightning. I cannot charge and use headphones. I use my phone about 8 hours a day for phone calls and always use the headphones as wireless devices don't hold enough of a charge. Now I cannot make it through a day so I bought the dock to charge and talk at the same now. However, now I need to dig out my old 3.5mm headphones. Get it together Apple!

    25 of 39 people found this useful

  • 2.0 out of 5 stars

    No Line Level Output

    Apple has documentation that states this dock offers both Headphone AND Line Level Output. Line Level allows you to connect to a stereo bypassing the internal iPhone amp and control volume from the stereo. This function is completely unavailable and Apple Support is stating that the documentation is incorrect.

    The iPhone 5s and all previous docks offered Line Level Output, why they removed this optical is a huge blunder. Why would anyone want to have to adjust volume on 2 devices?

    No issues otherwise and it's nice that the 7 or 7 Plus fits. Fix the Line Out issue and it gets 5 stars.

    17 of 20 people found this useful