• 1.0 out of 5 stars

    locks up MacBook or doesn't work

    Like others my experience with two of these (two different locations) is that many times when plugging it in it is not recognized, and many times when unplugging it my machine completely locks up and reboots. Very frustrating and surprising.

    12 of 12 people found this useful

  • 1.0 out of 5 stars

    Infuriating!

    This is the absolute worst Apple product I've ever used. I have the new Macbook pro 13" (which is a whole other review...) and this adapter is incredibly flaky. Half the time it causes the Macbook to outright crash or go into a crazy unrecoverable mode where I have to do a hard reboot. The other time I have to unplug and plug it back in 3 times for the external monitor to work. Oh and the USB-C port doesn't support data, only power.

    Absolutely shockingly bad. Microsoft never released anything this awful. A new low.

    28 of 28 people found this useful

  • 1.0 out of 5 stars

    One star is very generous

    This move to a dongle in lieu of a regular USB has been a mess. I spent three hours on Apple Support troubleshooting printing before confirming it was the dongle. It took three tech people to get to that point. I had projector issues too with my presentation blacking out during work talks.

    This is bad design and not a workable system for a writer and university professor.

    Within two days of the mammoth trouble shooting session (it knocked out a full writing session). The dongle stopped working again within a week. At present I need to reboot every time I print.

    I liked the lighter laptop (a Macbook) but the need for these plastic bits for basic tasks is just not ok.

    It's a false economy requiring budgeting backup versions and time spent on tech support. Yet worse, as there was an issue with the Apple Store they had the cost of a full computer -- not reimbursed -- on my credit card for more than 60 days.

    Apple : I was a loyal customer for two decades but I would not at this point recommend your products or services.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Don't but this

    If you need something to connect to an external monitor, don't buy this. Constant flickering if you use the HDMI port. Apple is slipping!

    20 of 20 people found this useful

  • 1.0 out of 5 stars

    UBC-C Multiport Adapter Update not installing

    Despite trying over 20 times, the UBC-C Multiport adapter always fails to install. Come on Apple! This is the worst customer experience with a new laptop I have had in a long time. Super disappointed. I now have a brand new 15 inch Macbook Pro and I cannot get my monitors to work with it.

    32 of 32 people found this useful

  • 5.0 out of 5 stars

    Works for me

    Bought this a few months ago to use a legacy audio interface with my gold MacBook. It worked just fine. Just tried connecting to a 4K projector and was a little worried based on the reviews here. I'm happy to report that it worked flawlessly. I got 4K resolution and 60Hz. At least 60Hz was being reported in the display preferences, but there was no cursor lag like I get on my 4K display attached to my older iMac — so I believe the display preferences when it says 60Hz.

    First time I plugged it in it did a firmware update. Perhaps people are not doing the firmware update.

    99% of the time I don't need to use any of the ports on my MacBook, but when I need HDMI or legacy USB this little dongle delivers.

    8 of 11 people found this useful

  • 4.0 out of 5 stars

    Some reviews miss the point and some are misleading.

    The USB-C port on the adapter is for charging the MBPro only. This is something a high level Apple tech told me after I complained the USB-C port wouldn't run my external USB backup drive or charge my iPhone.
    I use the USB port for a Orico USB-2 hub to run my non-USB-C devices (Logitech mouse & trackball, Wacom Bamboo tablet, USB keyboard, WD MyPassport backup drives and iPhone charger). Orico said a USB-3 hub may interfere with Bluetooth so I got the USB-2. You need to make sure the USB hub has AC power.
    The HDMI works great with my new HP 22cwa monitor, my old monitor was DVI.
    I got the non-Touchbar MBP because I'd rather have the buttons and do not need to customize function keys.

    6 of 8 people found this useful

  • 4.0 out of 5 stars

    Three connections in a small connector

    Handily supports charging through USB-C while outputting to a monitor over HDMI and a standard USB connection all at once. It doesn't work with my cheap HDMI selector so it needs to be directly connected to my monitor which is the only downside.

    13 of 15 people found this useful

  • 1.0 out of 5 stars

    apple lover says DONT TOUCH IT

    I bought a mac book. It is wonderful and my favorite mac so far. But this adapter is awful - disconnects at random, I cannot eject a disk, it fails to let my macbook backup. I could not say how I tried to resolve it - refused to publish.

    7 of 7 people found this useful

  • 1.0 out of 5 stars

    HDMI does not work with late-2016 MacBook Pro

    Brand new MacBook 2016 Pro with this adapter and HDMI>DVI-D cable does not work. MacBook will not detect the external display. Expensive piece of junk.

    39 of 43 people found this useful

  • 1.0 out of 5 stars

    Battery drains even when plugged in

    When using power intensive applications, a power cord plugged into this adapter will be bottlenecked or something. Battery will slowly drain over time rather than staying fully charged. The video functionality works great and is more reliable than knockoff brands, but having to use up a separate USB port for power when this adapter is supposed to be able to do it is very frustrating!

    19 of 20 people found this useful

  • 1.0 out of 5 stars

    HDMI connection does not work

    I have an intermittent issue where an external display will go dark for a second or two at a time, a couple of times a minute. Sometimes this effect is persistent and sticks around; usually it resolves itself after a few minutes until the next time the computer wakes from sleep, or the next time I connect a monitor.

    From the looks of these reviews, I'm not the only one with this issue. I have a 12" Macbook, but I've heard reports of "Touch Bar MBP" owners seeing the same problem.

    Apple says that if you buy a USB-C-only Mac, you'll be able to use this adapter to connect an external display. This claim factored into my decision to purchase a 12" Macbook, but the implementation is clearly flawed to the point where it is IMO not ready for market. As of now, I cannot rely on being able to connect a display to my laptop. That's totally unacceptable.

    This seems to have been a known issue for a while, so it is really not a good sign that Apple hasn't either a) silently fixed it with a software update or b) issued a statement. If you already have a USB-C-only Mac, you may have no better option than to buy this adapter as a companion and hope that it works well *enough*. If you don't already own such a Mac, then maybe you should hold off on purchasing one until Apple fixes this horrible flaw.

    25 of 26 people found this useful

  • 1.0 out of 5 stars

    Avoid This Product

    Despite installing an update as soon as I plugged the adapter in, it is still not working properly. Terrible flickering. Do not buy. I'm using a late 2016 15" Macbook Pro and a 34" Samsung monitor.

    24 of 24 people found this useful

  • 2.0 out of 5 stars

    Expensive and unreliable

    My adapter arrived with the USB port not working. I tried the product because usually apple products are expensive but normally work well. It seems this adapter is the exception.

    10 of 10 people found this useful

  • 5.0 out of 5 stars

    Works as expected

    Just bought this today from the Apple store during the USB-C promotion. Using it on my 2016 Macbook 12", I have no problem connecting to my FHD monitor using a regular HDMI cable. No flicking, no sudden disconnection, no problem waking up from sleep, no problem with hot plugging or unplugging. Have not tried 4K.

    USB seems to be have 3.0 speed. Connected my Seagate 1TB portable drive and got 100MB/s read and write speed as expected from a spinning hard drive. Definitely not a USB 2.0 as stated by a couple of reviewers. System report shows the external drive connected to a USB 3.0 bus with up to 5Gb/s speed and providing 900mA of current to the port.

    The adapter is slightly warm to touch after running for an hour. Not a concern at all.

    My adapter is running firmware version 2.35.

  • 1.0 out of 5 stars

    DO NOT BUY THIS

    I tried to use this for my late 2016 Macbook Pro to drive an external Dell U2913WM monitor, thinking it would be a great solution for power, display and the USB bus. The first thing macOS Sierra asks you to do when connecting is install a new driver. Out of our 3 computers, only 1 was able to successfully install the driver. My display flickered constantly at times, and when it did work there was significant underscan. Either the MBP thought it was a TV, or couldn't handle the widescreen display, but this is a horrible product and no one at Apple yet really knows. A j5create USB-C to DisplayPort cable worked perfectly, as did ANY OTHER third-party adapter for USB-C to HDMI. Just don't use this one.

    22 of 23 people found this useful

  • 4.0 out of 5 stars

    Great adapter, but you NEED a good cable!

    After buying a MacBook Pro with only USB-C ports, it was time to connect it to my Dell 4K monitor. I was so alarmed by the low ratings on this device that I first bought a different brand... which did not work at all. Despite the preponderance of negative reviews, I decided there is no way Apple would sell a product with so many problems, so there must be something else going on, and after some consideration I went ahead and bought this one.

    At first, I was dismayed to find I was suffering the same flickering issue so many other users have reported. However, it turns out that the problem was not the adapter, but the cheap cable I was using. Another cable I tried didn't work at all. However, a $20 cable from Wal-Mart (the 4 foot GE Pro HDMI cable) solved the problem, and now I'm having excellent results.

    HDMI is a demanding protocol, and your entire setup needs high-quality components. Your cables should be as short as possible to minimize the chance of problems. If you're having difficulties with this adapter, chances are you need a new cable as well.

    The only reason I'm giving it four stars is that I'd prefer to have an integrated adapter + cable that was devoted to just plugging in HDMI monitors to USB-C ports, without requiring such a bulky dongle. That would simplify my setup considerably. But in the absence of such a thing, this seems to be the second-best alternative.

    19 of 20 people found this useful

  • 1.0 out of 5 stars

    Constant screen flickering

    Any connected HDMI screen will turn off for a few seconds every few minutes. Highly annoying. Do not buy.

    15 of 16 people found this useful

  • 3.0 out of 5 stars

    USB Drives problem + solution

    The USB port on these adapter DOES NOT WORK WITH MOST EXTERNAL DRIVES. The connection will not sustain speed higher then 30MB/s and the connection will drop out constantly.

    The solution is to plug in your drive directly to one of the USB-C port on your MBP via a single cable. For example if you have a WD drive, most likely it has a USB Micro-B connector, so a Belkin USB-C to Micro-B cable is what you need and they are available from the Apple Store. This will solve the problems people are having with drives not functioning through adapters/dongles.

    The USB port on the adapter is best used for keyboard, mouse etc. NOT for data transfer at high speed.

  • 5.0 out of 5 stars

    Works Well - Now I have a multi-screen MacBook Pro

    I bought this for my new 15 inch MacBook Pro late 2016 with Touch Bar. I had two problems, both of which were not the adapter. The first problem was due to the connector not being fully inserted into the MacBook.Having not used USB C before I was not familiar. Turns out the connector must be fully inserted until the casing is flush with the case of the MacBook Pro. My second issue was the HDMI cable I used was the thickness of a spaghetti string and was purchased at a dollar store and surprise it did not work. When I attached a more traditional HTMI cable everything worked perfectly.

    When I first inserted fully the adaptor USB C connector in my MacBook I received a message that the adaptor was detected and firmware needed to be updated. After the update I rebooted and it has worked perfectly. As a bonus I get an extra USB C port and a USB 2, which will work with many accessories the only exception being high speed drives.I never figured out whether it was the firmware in my MacBook Pro or in the adaptor that was getting updated, but whichever, all was good.