• 1.0 out of 5 stars

    I purchased the macbook 12" because I trusted there is an adapter - fail

    screen flickers every few seconds, both adapter and macbook are brand new.
    I tether my camera to the laptop. the connection is not stable enough, so can't be used for what I bought it for.
    Lost a lot of money, apple does not care.

    35 of 37 people found this useful

  • 1.0 out of 5 stars

    The femaile USB port on this adapter is only USB 2.0 (2006, anyone?)

    Amazingly, Apple does not sell a USB-C 3.1 to standard USB adapter that is USB 3.0. Both this AV Multiport Adapter and the plain USB-C to USB adapter is only USB 2.0. Wow - and that only begins the actual problem with it. For both adapters, frequent restarts are necessary to get a USB peripheral to be recognized. Unplug from the charger, plug in the adapter and a USB HD, and nothing. Restart the computer and there it is. Until you sleep the computer, that is. Restart again!! What a mess.

    Also note how careful Apple is not to disclose this rather important information on the website or in the description of its capability - no link to a spec sheet, either. That describe it as "standard" USB - well, in this modern world USB 3 is standard (since a few years now.) Sneaky, really.

    Insofar as what others have said about loosing HDMI - count me in as well. Since the plain jane - should be so simple - USB-C to USB adapter also has the same issue with needing restarts to see peripherals most of the time, but not all of the time, I suspect the issue is with the USB-C port on the MacBook. Bye, bye MacBook. First time I have to return an Apple machine in 25 years! You look like a totally incompetent dork if you take this thing to a presentation to hook up to a larger screen. The only work-around is to take along an Apple TV and AirPlay it to the presentation screen. Clunky, at best. So disappointing.

    48 of 50 people found this useful

  • 1.0 out of 5 stars

    Not working properly... Flickering

    This adapter is not working properly. At this price, this is just scandalous...
    It flickers every 2/3 minutes, sometimes goes black and you have to wait 5/6 seconds to have it back. You can't work properly in those conditions...

    Apple, please do something. Thanks.

    38 of 40 people found this useful

  • 1.0 out of 5 stars

    HDMI Slowly Degrading

    When I received this laptop, I immediately bought the Multiport Adapter, as I use an external monitor and microphone at work, requiring all inputs. I've had the laptop for maybe 2 months. The HDMI input never worked very well - the monitor loses connection frequently, then immediately reconnects on its own. Now it won't connect at all unless I treat it like an old nintendo cartridge (wriggle it, blow on it, beg it to work). Will be requesting a replacement because I cannot work without it, but hoping Apple will do a redesign to fix the issues.

    24 of 25 people found this useful

  • 2.0 out of 5 stars

    For some reason didn't work

    I tried 2 of them but somehow does not work on my macbook- not sure what went wrong.

    4 of 4 people found this useful

  • 1.0 out of 5 stars

    Don't buy!

    Doesn't work since firmware update unless you reboot your MacBook. BugReport failed to resolve this issue since! Deserves a negative rating.

    5 of 6 people found this useful

  • 1.0 out of 5 stars

    Unreliable HDMI

    The only reason I bought this was to have HDMI output and basically it's too glitchy to be useful. Have tried with several different HDMI cables and several different monitors and they all have the same problem... the display briefly turns black for no predictable reason.

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    Huge Disappointment

    I decided to go with the MacBook 12 because it was extremely portable and felt I would be easy to dock and connect to my external monitor. I tried several less expensive adaptors but were all junk and would not properly work via HDMI connection. So I decided to splash the cash and get the Apple one assuming you'll need to pay a premium for this to work. Unfortunately it was the same scenario. HDMI cuts out randomly, flickers, or just turns black with no return. I have to unplug and plug and sometimes restart often. It's not the monitor because it works fine when using my VGA adapter to my old MacBook pro. This is a major disappointment and feel like I have no choice but to return the MacBook itself if I can't dock it.

    47 of 52 people found this useful

  • 2.0 out of 5 stars

    Great idea, badly executed.

    HDMI displays frequently blank, and occasionally HDCP simply stops working (so no iTunes video content) unless I unplug the monitor and plug it back in. Additionally, the HDMI connection occasionally plays up and makes the screen incredibly fuzzy and distorted. It's obviously a sophisticated piece of kit, as it required a software update as soon as I plugged it in, so hopefully Apple can fix some of these issues with another software update, or a new revision of the product. Otherwise it works well and is a handy concept. If you need a whole bunch of USB ports and don't like chaining the adaptors, don't get a Macbook in the first place. Get a Macbook Pro or an Air.

    18 of 18 people found this useful

  • 1.0 out of 5 stars

    HDMI usb-c cable

    The cable is only a few months old. The cable is very sensitive; if you move it a few millimeters the HDMI connect fails.
    the HDMI and USB port are soclose to each other; my simple kingston usb stick does not fit next to it and I had to buy another adapter for it...
    terrible usb-c ...

    25 of 25 people found this useful

  • 1.0 out of 5 stars

    Multiple Technical issues

    I have two of these adapters and my friend also has one.

    We are seeing similar technical issues when used to connect a monitor and USB devices in a desk/docking scenario.

    Monitor fails to go to sleep properly, sometimes fails to wake up. USB devices such as (Apple) mice and keyboards stop working, even when plugged in directly.
    Most of the issues are intermittent and only occur frequently enough to be inconstant and annoying. Works enough of the time for when I am on the road, but as a permanent dock solution.. frustrating!
    Next firmware update please!!

    5 of 5 people found this useful

  • 1.0 out of 5 stars

    A P3 (p**s poor product)

    I'm a 35 year Apple product user and this is the poorest product I've ever used. Actually its never worked for connecting to an external display. Same issues as others - shuts my screen down intermittently and never connects successfully. Also whenever I plug it into my Macbook it immediately demands that I upgrade my software for it, which I've done three times with no effect. It continues to pretend that I haven't done the upgrade and then doesn't work at all. APPLE FIX THIS NOW! A one star is too high a rating

    39 of 39 people found this useful

  • 1.0 out of 5 stars

    Does not work as expected.

    No matter what one does, after the last usb-c update the connection between any HDMI display is just intermittent, making the laptop totally useless to work with.

    23 of 23 people found this useful

  • 1.0 out of 5 stars

    Doesn't work.

    I've purchased two of these now. Both have had the same issue: they will only charge an iPhone if the MacBook is plugged in. So not independently.
    Returning the second one.
    The worst thing about the MacBook is the usb-c only. Terrible design idea.

    22 of 23 people found this useful

  • 1.0 out of 5 stars

    Monitors flicker and black out

    Using HDMI doesn't work. Multiple monitors flicker. Waste of $80 and now making the entire laptop worthless for the reason it was purchased. Major fail Apple.

    39 of 39 people found this useful

  • 1.0 out of 5 stars

    Blacking out intermittently

    As other reviewers have commented, this adapter has been intermittently "blacking out" when using the HDMI port. I also have the latest software update installed but still experiencing this. I hope Apple Support has a solution for this, as my brand new early-2016 Macbook is pretty useless if it can't support a external monitor!

    34 of 35 people found this useful

  • 1.0 out of 5 stars

    Intermittent USB, video dropouts & massively expensive

    Very expensive for what it is and bearing in mind the price tag I do feel that it is a complete rip off. I don't mind paying top price for stuff that is well made and going to last for ages, but this just does not feel like it will.

    I have had it for 4 days now and the USB connection to my keyboard and mouse has become intermittent. Also, my HDMI connected Screen randomly flashes off sometimes.

    Really disappointing and effectively takes the shine off the Macbook which is connected to, as this is my main machine I need the external monitor, mouse and keyboard so I can work off it all day..

    Come on apple where have the standards gone..!?

    35 of 37 people found this useful

  • 1.0 out of 5 stars

    Worthless

    I've gone through 3 of these already, on the first 2, the charge-thru didn't work, so I couldn't use it with a second peripheral. Now the 3rd has stopped working reliably. Can't wait for a company that cares to come up with an alternative.

    29 of 30 people found this useful

  • 2.0 out of 5 stars

    Not working with external HDD USB 3.0 after sleep

    Often it cannot recognize external HDD with usb 3.0 connector after sleep with connected power supply over usb-c multiport. Then my external HDD is absolutely impossible to detect. I tried to unplug the mutiport and close the macbook and it did not help. The only solution is to restart Macbook and the exeternal HDD is visible again. Quite annoying!

    19 of 20 people found this useful

  • 3.0 out of 5 stars

    Useful necessity that won't last

    This dongle works and is a must-have for the MacBook since it does not feature 2 usb-c ports.

    Although it works, this dongle-gate is likely to break in about 6 months. Bending of the short cable causes connectivity in terms of power and usb to eventually be intermittent. Therefore, hold on to your receipt so Apple can give you a new one, and possibly buy more than one. Just one more headache.

    Designing a dongle that lasts is apparently not possible since not even Apple can do it. To avoid dongle problems, do not purchase a MacBook with less than 4 usb-c ports :)

    The other thing we would want to see is native DisplayPort support, so we possibly could have an external 4k @ 60 Hz display. Most tvs have hdmi, but in terms of computers, hdmi is an inferior technology.

    6 of 11 people found this useful