• 1.0 out of 5 stars

    HDMI not working - USB underpowered - major disappointment

    I decided to buy the MacBook realizing the port situation would be painful, but this apple branded dongle seemed to be an adequate workaround if it worked as described. I noted prior reviews but bought it anyway in late Sept 2017 thinking that mainly disgruntled people would post reviews so perhaps the negative preponderance was biased. That was wishful thinking. Unfortunately, in my first week of experience, the USB has insufficient amperage and the HDMI has not worked at all on any of the monitors I have tried to hook into (they worked fine with my 2013 MBP HDMI available as a backup). Firmware and drivers are up-to-date including a patch early Oct 2017. MacOs X.13 (High Sierra). Bummed and will seek refund.

    15 of 17 people found this useful

  • 1.0 out of 5 stars

    HDMI doesn't work

    Piece of junk! HDMI is simply not working: have tired several external displays, spent half a day googling for solutions, read many similar feedbacks - useless. Considering price-troubles ratio it would get 9 out of 10.

    14 of 15 people found this useful

  • 4.0 out of 5 stars

    Good Cable

    Necessary cable that has almost all you need and works well

  • 1.0 out of 5 stars

    Should be withdrawn from sale

    This adapter is unfit to be sold. I have tried it with 5 different HDMI cable and monitor combinations (all of which work fine with every other device I have plugged into them) and I cannot get it to work reliably. It works intermittently with one of my HDMI monitors until my macbook goes to sleep and then it won't work again until I reboot it and plug everything in in a certain order. It is an expensive piece of junk!

    8 of 8 people found this useful

  • 3.0 out of 5 stars

    Pain in the heart

    Above all, for all buyers, please note: the HDMI and the USB-A can work together. And the USB-C port is ONLY for CHARGING, I tried to plug in a USB-C device it does not work.

    After trying out different brand of USB-C adapters, I decided to come to apple. then I brought this thing. I've tried it out and it keeps disconnecting my USB SSD. Strangely, the USB-C to USB-A adapter(also Apple Branded) works fine with my SSD, so I went to apple for help. They sent me another unit and the problem persists. After days and days of testing, I found out that this product is not compatible with certain USB devices, such as the G-technology as stated in it's description, and my Crucial SSD(no matter what Enclosure I use it just won't work)

    And I end up buying another USB-C to USB-A adapter to work with my SSD.

    Otherwise, ti works find with my external HDMI monitor, however it's not a 4K monitor so I can't comment on that.
    Apple, seriously, I didn't know that you can make a USB port that easily non-compatiable with my USB devices. I hope you develop a firmware or driver or something to fix this problem, it's a rather expensive adapter after all.

  • 1.0 out of 5 stars

    Apple doesn't even know the USB-C spec...

    This thing is just garbage... I bought along with my new MacBook 12 about a year ago. For some reason, even though I can power all kinds of devices (drives) with the straight USB adapter, this thing will absolutely not power anything despite it being plugged in via the laptop power cable! One of the big deals on USBC is supposedly it's amazing power management and the ability to allocate power as needed (I.E. FROM A PLUGGED IN POWER CABLE ON YOUR MULTI ADAPATER). It just doesn't work. I've had to purchase a POWERED hub, just to charge and power a single (modern) drive. Absolutely annoying!

    15 of 16 people found this useful

  • 1.0 out of 5 stars

    Hard drive disconnects, charging too weak

    I've been using this for about a week now and have observed that, and read in reviews, that connecting a hard drive to this device is unstable. My Time Machine randomly disconnects (good thing I have two backups!). I would not suggest using this for any other sort of drive. The power supply to my MacBook Pro 2017 is not enough to keep the battery at 100% while playing games in Windows. Additionally, the HDMI is rather finicky, with a lot of flicker until the Mac and my external display sort themselves out. Generally speaking, a poor product. I wish I bought an Anker dock instead.

    10 of 11 people found this useful

  • 1.0 out of 5 stars

    doesn't work most of the time

    just installed high Sierra. now this item became a brick. even before then it was flakey and often required tinkering to get it to work. now nothing fixes it.

    5 of 6 people found this useful

  • 1.0 out of 5 stars


    Returned this after months of issues with HDMI for me and a colleague on two separate MacBook Pros with two separate adapters, cables and screens. Monitors never wake up, and occasionally the HDMI output just stops working totally. Now I'm stumped as to how to get a reliable monitor output from our MacBooks. I'm shocked there's not a functional Apple solution available.

  • 5.0 out of 5 stars

    Works GREAT in macOS High Sierra

    I bought this adapter to use with my new 15" MacBookPro with USB-C that I received Friday (22 SEP 2017).
    In macOS Sierra, the adapter performed terrible (the HDMI display kept cutting out).
    I updated to macOS High Sierra today, and this adapter now performs great. Coming out of sleep mode on my Mac, there is NO HDMI problems. And, the MacBook now correctly receives power from the charger cable attached to the USB-c input port.
    My adapter has external USB devices (on a small hub) on the USB port, an external monitor on the HDMI port and the MacBook power adapter on the USB-C input port. The adapter is only using one USB-c connector on my MacBook Pro.
    All the negative ratings were justified under macOS Sierra. But in MacOS High Sierra, all the problems and issues have been fixed! The adapter NOW works as Apple originally intended. Update to macOS High Sierra.

    22 of 26 people found this useful

  • 1.0 out of 5 stars

    Not USB 3

    Works with USB 3 Macbook and USB 3 devices, but the adapter itself is not USB 3 (only USB 2), so everything is super slow. Seems lazy or cheep (or both) that this is the only adapter Apple sells. Hardly challenging the status quo.

  • 1.0 out of 5 stars

    Can I give it ZERO STARS!!!!!

    USB-C is a joke! You market to creatives and then get one over on them by creating this monster of connectivity! Literally awful. Had a show tonight get cancelled because HDMI wouldn't work! COME ON APPLE it's now costing me money! FIX IT

    22 of 24 people found this useful

  • 2.0 out of 5 stars

    Product Defect less than 30 days

    The multiport adapter is in the expensive side but you will need it if you need USB port. Purchased the adapter on August 27th, 2017 and the USB port is currently not working on September 19th, 2017. It is frustrating when I cannot connect my printer to print documents, charge iPhone and charge Magic Mouse when I am on the go.

    11 of 12 people found this useful

  • 1.0 out of 5 stars

    USB works for 5 minutes then it doesn't

    I bough this for the USB functionality, and when I copy stuff from mac into pen drive, it works for a moment then I get that the pen drive was disconnected but it wasn't! it happens consistantly.

    Now when I connect an external harddrive, it happens the same, even If I'm not doing any write, it suddenly disconnects itself and I have to wait a couple of minutes before I can try again, just to see it happen again.

    USB not working.

    11 of 12 people found this useful

  • 1.0 out of 5 stars

    Bad behavior on a 3440x1440 display

    With this device the picture is displayed at 60fps on my ultrawide 3440x1440 display which is nice but I experienced many issues when using it on my display while my mac cap is closed : image flicks occasionally, return from sleep mode does not work, occasionnaly the mac displays turn black and I have to perform a hard reset. I bought another one and the problem still occurs.

    11 of 12 people found this useful

  • 1.0 out of 5 stars

    Very disappointing

    Have to agree with all the 1star reviews, this adapter doesn't work with external USB drives, rendering it useless. Returning to apple!

    9 of 10 people found this useful

  • 1.0 out of 5 stars

    Worst experience with a macbook, my external screen just turn off randomly

    I need to plug in a monitor to my macbook (2017) 13'', and my screen just turn off randomly every 5 seconds or 2 minutes, its really useless. I really don't know what i should do.

    14 of 15 people found this useful

  • 1.0 out of 5 stars

    Give me a break

    So, I plugged my Belkin mini display port to HDMI adapter into my USB-C to Thunderbolt adapter, and then plugged that into my brand new MacBook Pro, and.... nothing.

    Apparently, the USB-C/Thunderbolt adapter doesn't work with mini display port accessories... What a sad, sad joke.

    No way i'm spending $70 on this when I already own perfectly good cables that should work just fine.

    7 of 8 people found this useful

  • 5.0 out of 5 stars

    I don't know what all these people r talking about

    I've had this product for years nearly 3 years. Never had a problem with it. Always works perfectly. I even bought 3 more for friends. They don't have a problem either. Always works. Never any problems at all. Of course we only use it to connect to our TV's. Don't understand using it on your laptop or computer. Makes no sense. Movies and TV shows look great.

    6 of 47 people found this useful

  • 1.0 out of 5 stars

    This adapter heats up!!!

    When I connect an iphone to this adapter and the power cord it gets very hot and I can hardly touch it. This is normal?

    6 of 11 people found this useful