• 1.0 out of 5 stars

    Do not buy

    Bought these May 28. Had them for less than 2 weeks when they just stopped working. Had to wait 8 days for a new pair to come in. It is now July 1st and they have stopped working once again. 2 replacements in less than 5 weeks. Biggest waste of money I have ever spent.

    9 of 9 people found this useful

  • 2.0 out of 5 stars

    They are great. When They work

    They were great for first few months. Earphones are the best on the market to workout in. Good quality sound, stay in ear- but have had to send back 3 times in the past 6 months. Need to be improved. Not a good quality product

    19 of 19 people found this useful

  • 1.0 out of 5 stars

    **rolls eyes

    Honestly these things have a mind of their own. The volume adjusts on its own and the controls on the headsets stopped working. This is my second pair in two years and they both had the same problem. I expect more from $260 earphones.

  • 2.0 out of 5 stars

    Hopeful but yet at the end, disappointed

    Purchased a pair to use during my workout at the gym and for running. When they worked they were great but unfortunately had to get them serviced/replaced several times. They are advertised as sweat proof therefore good for sports but as it turns out not so much. They’d eventually just stop functioning due to dampness during my workout. Customer service was great but in the end the persisting issue was never rectified and then I was informed I had to pay $105 to get my last pair serviced. Didn’t want to give up on the Powerbeats but ultimately disappointed:(

    19 of 19 people found this useful

  • 2.0 out of 5 stars

    Frustrated and a waste of my money

    When I first got them which was about 3 months ago I thought they were the best headphones I’ve ever brought. Then out of no where It stopped charging. So I ended up using a different cord to charge and then it was fine. I’m at the gym a few days ago and it kept disconnecting from my phone maybe about 5-6 times. Then just yesterday they wouldn’t turn on I knew they were charged but I gave them the benefit of the doubt and thought they were just dead. I put them on the charger and nothing. A red light apperard and went back off and since then nothing. Iam very frustrated at this point and regret speeding so much money just for them to not hold a charge. Needless to say I’am Very disappointed.

    20 of 20 people found this useful

  • 1.0 out of 5 stars

    Terribly disappointed

    The old saying, "you get what you pay for," certainly doesn't apply to Beats products. I purchased he Pill and Powerbeats 3 and both have broken multiple times and do not function properly. The Pill will not hold a charge and will only power on when connected to charge. The assemble rattles when playing which distorts any sound. As for the Powerbeats 3, an ear piece and earbud have broken off despite carrying them in the designated travel case. To make matters worse the volume changes on its own. I have reset the unit by holding the power button and volume down but the problem persist. I have honestly never been so disappointed with a manufacturer. Do yourself a favor and save your money. You will thank me later.

    6 of 6 people found this useful

  • 5.0 out of 5 stars

    Love them

    I had to send my first pair back because they shut off, but I have to honest I had a pair of J-Birds and they weren’t as good as my first messed up pair of Beats. I worked with a Becca at Apple and she understood my frustration and replaced them. I now have a new pair and they work great. I only buy Apple products and the customer service Becca (She is a manager) provided was amazing. I will continue to buy nothing but Apple.

    3 of 5 people found this useful

  • 1.0 out of 5 stars

    Garbage!!!!!

    I’d give it zero stars if I could! Don’t buy these at all save your money!!!! This is my second set and they have stopped working due to the exact same issue as I had with the first ones.. I’m not buying beats ever again. SAVE YOUR MONEY!!!!!

    8 of 8 people found this useful

  • 1.0 out of 5 stars

    Badly made

    The metal ear bits have poked thru rubber ear holder. Really badly designed and made. For $200 wireless phones these should be made better than just sticking a sharp piece of metal in a rubber sleeve. Cost to make ear phones probably about $10 and it shows!!

    6 of 8 people found this useful

  • 5.0 out of 5 stars

    Durable, great sound, easy to recommend to others!

    This is by far the most expensive set of headphones i've ever had. I bought them and loved them, the fit, the style, and especially the sound. But the reason for my review is not related to any of those features. The other day, I got home from work and when walking from my car to my house, dropped my headphones. I spent the evening tearing my house apart as I use them for music, work calls, exercise - basically all day. I didn't find them until the next morning, right b y my car door, and run over. Both headphones were cracked, and i had to twist one to get it to fit on my head. But i turned them on, and guess what? THEY WORKED! Even after being run over and being cracked and distorted aesthetically in many places, they still work as good. I'm thankful they are built so well and of such great quality. Keep putting out great products!!

    6 of 10 people found this useful

  • 1.0 out of 5 stars

    Absolute Garbage!

    Read several other reviews with the same exact problem. After about 15-30 minutes of use these headphones die even after. 100% charge. Either the battery is faulty, there's an issue with the Bluetooth, or they can't handle sweat. The point is the quality of these headphones is garbage! The fact that these retail for $200 is absurd, you're paying for the name, not the quality. I feel that when apple bought the Beats Company for 3 billion dollars they made some serious budget cuts to make their money back, which in return drastically hindered the quality of this product. Shame on you Apple! I wish I could just return these and get my money back so I could purchase a different brand.

    13 of 14 people found this useful

  • 1.0 out of 5 stars

    Powerbeats 3 not sweat proof

    Bought my PB3 in Feb 2018 and every time 45minutes in a hard workout they shutoff. I sweat a good amount but none of my $35 dollar previous headphones would turn off. One of the worst $200 headphones and they only replace them. Same issue every time.

    13 of 13 people found this useful

  • 1.0 out of 5 stars

    Terrible for working out

    Don't buy these if you plan to workout in them. The tiniest bit of sweat will cause them to turn off and they won't turn back on for several hours. Very disappointing. You'd think that these would be designed to withstand sweat but not even close. DO NOT BUY!!

    13 of 13 people found this useful

  • 5.0 out of 5 stars

    I am not disappointed.

    I've had these earphones for about 2 weeks. They've been life savers since losing my over-the-ear Sennheisers. I was weary about the purchase, at first, because the earbuds were not connected to a cord harnessed to my body... I have been mindful, but there are some times I forget they are around my neck, and am pleasantly surprised. The sound quality, as an audio engineer, I am adjusting to. They can have a tendency to sound a bit hollow (not much midrange frequencies bands), but I am also still adjusting to in-ear buds. Cheers!

    24 of 40 people found this useful

  • 1.0 out of 5 stars

    Great if you don't sweat.

    Sound, fit, use, everything is great... until your first drop of sweat. Went through 8 sets before they sent me a set of Bose as a replacement.

    11 of 11 people found this useful

  • 1.0 out of 5 stars

    The trash in my kitchen is worth more.

    Ear hook came off and headset wouldn’t connect after just a couple months of use. Was told it was moisture that prevented my headset from connecting. False, because they quit working while I was sitting perfectly dry at my desk and have never even touched water or sweat. After the cheap ear hook came off and it quit connecting I sent them in and Apple refused to fix them and said I needed to pay an additional $99 to get a new set. Last time I checked the ear hook does nothing for the connectivity of the headeet. Apple has trashed the Beats brand, and it’s sad they have to find ways to word their policy so they won’t have to take accountability for selling a terrible product. I’ve used Apple products for 10+ years and probably spent $10,000+ it’s sad I will not be buying anymore product from them over a $5 ear hook they won’t replace. Zero accountability and pride over their products since Steve died.

    13 of 14 people found this useful

  • 1.0 out of 5 stars

    False Advertisement! Not Water & Sweat Resistant!

    Disappointed, my beats aren't three months old and they won't connect to my phone or any other device, it blinks white three times but it can't be found. I've tried everything resetting the beats and my phone(thinking it might be my phone and not the earphones) but still nothing. I invested in these earphones because it was advertised as water & sweat resistant but it obviously isn't. Now I've tried charging them and they won't charge, I've checked if the firmware is up to date and it is. Please beware invest in a different brand of earphones, these aren't worth it especially if you plan to work hard at the gym as I do.

    12 of 13 people found this useful

  • 1.0 out of 5 stars

    Worst Apple Product

    I have purchased 3 Powerbeats and waited for the 3rd iteration simply because of the new chip. However, anyone who owns this product will tell you that it constantly loses reception or turns off without you doing anything. Simply unacceptable product from a company like Apple. I will NOT buy another Beats brand of earphones.

    13 of 14 people found this useful

  • 1.0 out of 5 stars

    "sweat resistant"

    got these as a gift not long ago. very disappointed by this product. as soon as sweat touched them they started malfunctioning and eventually never turned back on. cool music Dre bad beats.

    11 of 12 people found this useful

  • 1.0 out of 5 stars

    Constantly Shut Down

    About a half mile into a run, they shut down and won't turn back on. When they do turn on, the battery is at 95%. On to the next one. Maybe Apple sabotaged them to sell the Air Pods.

    16 of 17 people found this useful