• 1.0 out of 5 stars

    4th pair since November just broke again

    When these headphones work they are great. However that is when they work and they do not work for long! I bought a pair on launch day and was very happy to get them. I use them 4 times a week for an hour while I run on a treadmill. First pair made it about 2 1/2 weeks and then shorted out and were dead in the water. Apple took them back and gave me brand new pair at the store. That second pair lasted 3 weeks and then crapped out during my workout. Apple issued me another pair and told me "I shouldn't make a habit of trying to exchange these at the store" I cared for this third pair as best I could. I dried them off every time I used them made sure never to overcharge them and took great care of them overall. Then 1/2 way through my workout boom, stop working with no warning. Apple store gives me a 4th pair after a spirited conversation with the store manager. Well they made it through one week and now they have all but stopped working. The latest quirk that this pair is showing is the volume slowly fades from desired level to zero and can not be turned back up. These things are expensive garbage and I will not be getting a 5th pair. American Express has issued me a refund through their consumer protection clause and I am moving on to something else entirely. Just a shame these things cant work for more than a few weeks because when they work they seem to be an ideal set of workout headphones but they never work for long.

    109 of 121 people found this useful

  • 1.0 out of 5 stars

    Do not seem to work with Samsung devices

    Well, I guess I'm really disappointed to read all these other reviews from folks with Apple devices as well and now I'm starting to recognize a lot of the same issues. I haven't even used them yet for working out because I have a Samsung phone and I couldn't get them to connect. I actually have two Samsung phones the PB3's will not connect to either them. Much too costly for this!! Bluetooth devices should work with all Bluetooth devices. I can connect to my PC's and my iPad only. The volume is very low and my controller doesn't seem to be working anymore and I've really only used them a few times. Taking them back! Very Sad!!

    11 of 15 people found this useful

  • 1.0 out of 5 stars

    Dead after 6mths

    I've had the headphones for 6mths now, going to the gym and public transport for music and calls etc. They had been working brilliantly with no complaints until this morning they just not longer work. I take good care of the headphones, they are not charging or even turning on anymore - literally dead. So for that reason I am giving 1 star, as for the price of these they should last longer than 6mths. It's not good enough, and I expect more.

    19 of 21 people found this useful

  • 2.0 out of 5 stars

    Disappointing at Best

    I have the Powerbeats2 and upgraded to Powerbeats3 because I just knew the technology and quality would be there because its Apple. I am sorely disappointed and wish I could get my money back. The sound with the 3 is not like the 2. I don't feel like I'm in a concert like I do with the 2's. The sound with the 2's was rich and deep. I immediately noticed the lack of sound quality within the first few seconds of listening to the 3's. I was already at the gym and wanted to run back for the 2's. If Apple made the Powerbeats3 then they need to ask Dr. Dre for all of his specs because something is certainly missing in quality. This is the first product by Apple that has disappointed me. The call quality bites too. No one can hear me when I'm on the 3's. They say I sound muffled. You also have to press the power button twice to get the 3's to come on. With the 2's it was a single button push and you were good to go. Now, I have to look at the headphones to see if they're connecting/connected. Sure I hear the tone to let me know they're on but sometimes I just want to press the button and it does what I expect it to. Not a huge problem, probably petty of me to point this out, but I don't like it because the 2's responded like they're supposed to. I'm going to sell the 3's because they are just not allowing me to hear music and phone calls the way I expected.

    14 of 17 people found this useful

  • 1.0 out of 5 stars


    My first pair the battery died 10 days after return period expired. OK, Apple replaced them in 3 business days. My current pair work ok for the most part however once in a while the sound will cut out for 10-20 seconds. It is not a distance issue as I am running through my watch.

    Sound quality was a let down. These do not have a deep rich sound and sound like $20 headphones. If I could do it over, I would have spent my money on a different product.

    13 of 14 people found this useful

  • 2.0 out of 5 stars

    Eh, they were pretty good while they lasted...

    Wore them to the gym, but was easy on them. Always in case when not in use. The other day I was walking from the locker room to the weights and the ear bud just snapped off. Plastic part fell, I was able to jam it in my ear and use them for that workout, but cannot run with them now. I looked at the other side and the plastic cracked as well. The materials are junk. Also, not much bass at all from these, but I am pretty impressed with battery life. They are way overpriced and so so quality. These lasted a year. Very disappointed.

    11 of 12 people found this useful

  • 2.0 out of 5 stars

    Great Earbuds Poor Performance

    I have had these for over a year now and they have been splendid. Unfortunately I have noticed that the right ear is no where near as loud as the left. This results in me having to switch my setting in my phone to level out left and right ears, thus resulting in not very loud earbuds. This really takes away from such a nice experience which is upsetting.

    10 of 17 people found this useful

  • 2.0 out of 5 stars

    Needs revising

    Purchased two sets thus far. One would stick when trying to use the up and down volume controls. Something in the control panel got disconnected and didn't allow it to function. The second one had a weak seal at the control port and took on moisture during running/working out and lead to a complete disfunction. No more!!! It was great being wireless while it lasted.

    10 of 12 people found this useful

  • 1.0 out of 5 stars

    DO NOT BUY!!

    I am never the one to come online and write reviews, especially negative ones. I feel as though i have to after the experience i have had with both Powerbeats 2&3... I train hard and sweat a lot at the gym, these headphones broke after only 2 uses at the gym! The powerbeats 3 are supposed to have a 12 hr battery life, i charged them for 4 hours and they died within an hour of me being at the gym!! the same thing happened with my first two pairs of 2's as well!! I am finally returning my powerbeats 3 and moving on to a new brand. I love the look of these headphones but they are absolutely terrible. Do not buy if you sweat a lot during training they are NOT water proof! I recommend different headphones for everyone...

    26 of 29 people found this useful

  • 1.0 out of 5 stars

    Unusable for phone conversations

    I had high hopes for these earphones. Ignoring the battery life issues (I don't get more than 4-5 hours at most), there are no noise cancellation capabilities despite the fact that Apple says these can be used for calls. In my car, these earphones cannot be used as the road noise overpowers the microphone and the person on the other end of the call can hear nothing. When using them in the office, the mic picks up on the sound of my keystrokes, which callers find terribly irritating. On conference calls I need to mute my line if I pick up a pile of papers or it disrupts the whole call.

    While I don't have any issues with the sound quality or comfort overall, the fact that I can't make or receive calls makes these a non-starter. Don't buy unless your only expected use is to listen to music.

    7 of 9 people found this useful

  • 3.0 out of 5 stars

    Earhook rubber covers don't last

    These are great earbuds but the earhooks don't last very long before they start coming apart. I'm a avid runner and love using them but once the rubber comes away from the hook they are unusable and they do not offer replacement earhook covers.

    21 of 23 people found this useful

  • 4.0 out of 5 stars

    Works with any Bluetooth 4.0 or later

    Apple does not list all compatible devices. In fact they even say you need iOS 10. Not true. I connected just fine to my iPod touch 5th gen without a problem. I believe all you need is the correct Bluetooth connection. 4.0 or later.

    4 of 10 people found this useful

  • 1.0 out of 5 stars

    Waste of money

    The set I have has been replaced once, the new set was repair once, and now they currently will not charge. All these problems have been in the span of eleven months. I will not bother to have them replaced or repaired again.

    14 of 16 people found this useful

  • 5.0 out of 5 stars

    Best thing ever

    Have it a couple of days now. Absolutely love it. Connects easily to my phone (android), ipod, Gear S2 & Samsung Tab Pro. Haven't exercise with it yet but we'll see!

    58 of 101 people found this useful

  • 2.0 out of 5 stars

    Quality wasn't what I expected

    My fiancé got these headphones for me last year since I've been wanting a new pair of headphones to workout with and heard these were great. I had no issues with them until about 4 months ago when the control talk fell apart for no apparent reason... It's not a deal breaker, but still very inconvenient. I recently came across another issue when the power button on the headphones decided to stop working as well. At this point now, I have to wait for my headphones to turn off by themselves and eventually drain itself of battery because of this issue. Definitely not happy with this product and hope after being purchased by Apple that they can actually fix these problems. Know these have been common complaints about these headphones.

    17 of 21 people found this useful

  • 3.0 out of 5 stars

    It's really a 3.5 star rating but can't put that pros and cons

    PROS: super easy connect to idevices; comfortable fit with slight adjustment capability, great sound (with good seal in ear); standard (and easy) use; 3 different size rubber buds; FANTASTIC charging and battery life (I haven't put it to full test yet of 12 hrs but the 1 hr charge to get enough to get you where you're going works well)
    CONS: the rubber earbuds really need to be a different style or more size options or something in order to make a better seal (I'm ordering some aftermarket buds of a diff style to work on maintaining the seal; If wrapped on the back of neck (vs under chin), it can stick to neck and slightly pull out of ear when you turn your head far to one side or the other; If you travel alot like I do, I like to charge my headphones sometimes even while wearing them (I have a charger that I can hold/carry), but when these plug into anything charger plugin or PC they automatically shutoff (this s#cks!); carry case needs instructions on how to pack them so that they fit inside well and stay proteccted
    As I said, overall, a solid 3.5 and if the earbuds were better it'd be a 4 easy as the battery thing will only be an issue of the 12 hr usage fails to be accurate. If that holds true, then it will be a 4 and if they had better buds a 4.5!

    14 of 20 people found this useful

  • 1.0 out of 5 stars

    Not sweat proof at all!!

    At first I was super stoked thinking i have found the best earphone for my gym. The sound was good after I found the perfect eartip for me. Loved the bass and was secure enough to get out of my way in the gym. However within 7 weeks it has started to act erratically when I start to sweat in the gym.

    It is fine as long as I dont sweat, the moment I do it starts to shut off (often times right after my warmup) and wont turn back on for hours!!! Very Very disappointed in this product and I paid a premium for this!

    30 of 33 people found this useful

  • 2.0 out of 5 stars

    Good but...

    Great sound and fit still getting used to (not all ears are the same). Wire gets a little snaggy on the back of the neck. The case is a cheaper less expensive (no zipper to close the case to block off dirt from getting on the earphones in the gym back) in comparison to the PowerBeats2 version which has a harder shell with a zipper.... It's the little things that would make this better. No help from Apple on this or help in making this right even with after speaking to 4 people.... Hopefully they make better on this and I'll change my review.

    11 of 17 people found this useful

  • 1.0 out of 5 stars

    horrible sound/connection

    To whom this may concern. I recently purchases the power beats 3 wireless and already had to return them within my 2nd day of testing them out I had the worst connection with music playing it kept cutting it off and had an awful sound playing in the background. Not coming from my music Playlist I reset it couple times and still had same problem it got worst as text messages would come through I feel like this is unexceptiable due to the high expectations and high prices maybe this is something yall need to work on? I would like to give them another try eventually. Sincerely an unsatisfied costumer

    9 of 12 people found this useful

  • 1.0 out of 5 stars

    It's sad that Apple would sell these...

    I'm not sure how you can charge nearly $200, actually with taxes it's over $200, headphones that are at least noise isolating. And to be clear, these are certainly not noise isolating (I'm not even going to suggest that these should be noise cancelling, that'd be asking for too much). Essentially, save you're money and do your research. I didn't and now I can't hear my music at the gym, on an airplane, etc.

    11 of 15 people found this useful