• 1.0 out of 5 stars

    Apple Support will not Help

    These headphones are defective. It is really that simple. Currently, there are 440 one star reviews on the official Apple website for the Powerbeats 3 Wireless Earphones, and I am sure that number will only continue to grow as more consumers realize they have been duped. The packaging states that LeBron James uses his Powerbeats 3 Wireless Earphones because they allow him to "train harder and longer." The smallest amount of sweat, however, actually causes these headphones to break almost instantaneously. I purchased two sets of the Powerbeats3 headphones earlier this year, and both stopped working properly after one indoor run on a treadmill. The first sign of defect was the volume control that is placed on the headphones. It stopped working after sweat first touched the headphones, and it was only a sign of things to come. The next indication of a poor product was the short battery life. These earphones worked well before they ever came in contact with sweat at a gym, but the battery life was shortened to an hour after several workouts that involved sweat. The battery life worsened over the next several workouts, and now neither set can turn on at all. I talked to Apple Support via a scheduled call, but they told me that I cannot have the earphones replaced and/or repaired because many people are "buying this product elsewhere and tricking Apple into repairing the broken product." These headphones have a one year warranty, so why am I unable to have them replaced and/or repaired? The headphones were clearly meant for working out, but they cannot handle sweat, and that is a manufacturing defect. Honestly, I know a replacement pair will just break again if I use them to run, so these headphones have been a complete waste of money. It is hard to believe that a successful company can create a product this poor, and their only response is to essentially accuse the consumer of "trying to trick them."

    6 of 6 people found this useful

  • 2.0 out of 5 stars

    Disappointed in apple

    Got a set for Christmas, had the occasional problems that have been described such as volume problems etc but it was a small price to pay when they worked well and they held a charge for several hours as it was advertised, but my problem has come after having them for 6 months the iPhone and my new Apple Watch do not pick up the Powerbeats in the Bluetooth menu, I am getting a replacement set as they will be too expensive to fix but Apple have said this was just my "bad luck" when it is clear that this is a common fault in a set of headphones that have been falsely advertised as being workout headphones, recommend sticking with a cheap set until they improve on this fault.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Not worth the money

    I am a runner and live in the South where it is hot a lot of the year. I have had these headphones since April (5 months). Any time i would run for > 45 min and any sweat got on the headphones, they would stop working and then ultimately I would have to reset them. Eventually, the volume/call control stopped working. My inspiration to use this was to have good audio quality wirelessly and being able to control the music without touching my phone. After reading other reviews, sounds like this is a common problem. I am disappointed that I did not research these further before I paid for them. I will probably send them back under the warranty just so they have to go through the cost of sending me a new pair, but I won't take them out of the box.

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    3 month then died

    waisting of money ! Bose the best in this range of price !

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    Earphones for exercise that can't handle sweat

    The design and build quality of these earphones are extraordinarily poor. After going through two pairs, I finally got a refund from Apple. I really wish they were better as the fit and sound quality is great - except these earphones simply don't work.

    I got three months' use out of one pair and four months' out of the next. Essentially, sweat gets into the in-line controller and, from there, the earphones will fail to turn off, alter the volume, skip tracks, and so on.

    There is an enormous design fault - clear from the many other reviews saying the same thing. Do not waste your money.

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    Power beats do not hold up

    I have used approximately 10x in past few months. First, out of box, great life on battery and worked flawlessly. after running dead, I changed them up and noticed significant decrease in "RUN TIME" . now I cannot make it through 45 minute workout. I have had a few issues recently, dropping the PAIR with my phone and now I am reading this will continue and get worse? great. love the sound, love the control, but not worth the money and hassle.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Quite Simply Doesn't Work

    I purchased the Powerbeats3 because I wanted bluetooth headphones that would stay in during workouts. While they do stay in my ears, they fail to do anything else. The headphones will pair with my phone for 3-5 minutes, but then spontaneously disconnect and once that happens will not reconnect. Usually if I wait until the next day they will initially pair again only to disconnect after a few minutes. These earphones fail to do the one thing they're supposed to. Do not waste your money on these unless you're in the market for overpriced earplugs or like to walk around with earphones in without music to discourage strangers from talking to you.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    A faulty product

    My broke within 60 days of use. I was at the gym and they just stopped working. The powerbeats3 breaking when coming into contact with sweat sounds like a very common problem based on all the negative reviews below. Apple told me they would repair my pair within 3 business days, and it's now been over two weeks and they are telling me it will be at least another week.

    In summary, this is a bad product that clearly doesn't work as intended. They claim the pair is water and sweat resistant, but I'll tell you firsthand that it's not true (so will the other 600+ negative reviews below).

    Instead of a picture of Lebron James on the box they should switch to some fat couch potato because that's apparently the only way you can use these.

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    Should've stayed with the Powerbeats 2

    Nothing but problems with these headphones since day one.
    First day of use they would disconnect constantly then wouldn't turn off.
    Did update worked fine for a week. A week later they wouldn't charge or turn on.
    Three days later they turned on, but I used at the gym they turned off 20 minutes not turning on even with charger.
    I'm done done with these headphones.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Tim Cook should be thoroughly ashamed of himself!

    I have returned 5 sets in the last 5 months and the Apple Support staff couldn't care less! No one to arrange a refund... no one to take responsibility! I will never buy another Apple product again! Not an iphone/iPad/Mac Book out of principle!

    A disgraceful service offered by a company that has obviously got too big for their boots!

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    2 months they will break!!!!

    After only 2 months the will stop charging , and stop turning on . They sounded great for the very short time they actually worked . The worst is being in the gym and your headphones die. Do Not Buy These

  • 4.0 out of 5 stars

    I love these but...

    For the love of all that is holy, please!

    Every time I try to connect to my phone I wait for the thing to pop up after turning my headphones on and I'm either doing something else like opening my music or just get frustrated and hit the home button and only hen does the print thing pop up and the for loves sake it pops back down again. Please change is so that hitting the home button only cancels the pop up window of the home button was pushed after the prompt apears fully on the screen. ******** me
    otherwise though, these are the greatest, battery life to last all the times and yeah, cool.

    PS get your **** together

  • 1.0 out of 5 stars

    Do NOT believe the Wired review that says you can sweat in these.

    These POS headphones cost $179 and I've had to call apple support 2x. I'm now in the process of shipping them back to apple for repair. I'm glad I was skeptical and bought the Apple Care, but really the expectation should be that for the premium price we're paying Apple would design and build a premium product. I'm better off buying cheapo bluetooth headphones and working out in them at this rate since they all only seem to last a few months regardless of the price...

    Very disappointing.

  • 4.0 out of 5 stars

    Great Earphones

    I love the Beats earbuds. Always have. My first pair were wired, used those until Powerbeats 3 came out. Mine have always worked amazingly well with no issues at all. Love the sound. Sad to see all the bad reviews about these related to water resistance when working out. I have never used mine for a workout, however I have used them multiple times during activities that did make me sweat. No issues. I don't know if I will try these during a workout though or not as I like them and dont want them to go to heck.

    Anyways, I gave these 4 stars for a few reasons. Reason 1: I don't use these for phone calls, music only, however I did try them out a couple times for some calls, very disappointed. Hard to hear others and hard for them to hear me. Reason 2: The case that comes with these is ridiculous. It's a slap in the face when you open the box and there is this S$%t case sitting there that will in no way protect these from damage. My solution was to purchase a Mophie battery case which is AWESOME for these. Which leads me to my last reason.... Reason 3: Battery Life. While the battery life is not horrible, I would expect more.

  • 1.0 out of 5 stars

    Bad Purchase

    When I bought my first pair of Powerbeats & used them in the gym, I was ecstatic. Wow these things are great! Lightweight, cordless, and fast charging. How could've I went wrong?? Well after about a week of use in the gym they started to act up. I don't know what Beats by Dre does to consider them "sweat resistant" but they are far from that. Volume will crank up, lower down to nothing, skip songs, stop playing music, and turn Siri on. its impossible to enjoy the workout. I thought maybe I just received a junk pair, so I bought another pair. They acted up just like the last in about a month. I then proceeded to (stupidly) buy another pair. Guess what happened? They were trash like the last pair! I have spent over $600 on Powerbeats in the past year. Goodbye Beats. Hello Bose. Do NOT take your chances of wasting $200 of your hard earned money.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    4th pair

    I purchased my beats 3 and currently I'm on my fifth pair. I have left on the plastic wrap around the volume control for all of them as well as use tape to seal the controller in order to prevent any sweat from filtering into that area. However they continue to fail. It is very disappointing. I would like to return the beats and get full credit for my purchase. Apple told me the next time I have trouble I have to take it to the Apple store and have them repaired directly

  • 1.0 out of 5 stars

    remote control haywire, poor waterproofing

    I'm very sad and disappointed by these earphones. The bass is phenomenal, great for workout sessions, but the waterproofing makes them a bad choice in terms of durability. Mines lasted 14 days.

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    First review I've EVER written - frustrated to say the least

    I have never written an online review, although after researching to see if I was the only one out there with similar issues, I felt compelled to write one in hopes that Apple will do something about this. This will be the third pair I have had replaced within a few months. Sound quality is decent, the fit is decent, but apparently one drop of sweat in the wrong place and they disconnect, never to be turned on again. If anyone at Apple reads these reviews, what about a $200 credit?? Or free air-pods for everyone affected?? Not a good product and not good business Apple.

    2 of 2 people found this useful

  • 3.0 out of 5 stars

    I'm worried...

    I received my pair of PowerBeats3 as a graduation gift about three months ago, and have been using them constantly. Working outside, sweating, the works. There were times that the music would randomly pause, but I didn't think much of it. They were great! It wasn't until today that they just stopped working. They started disconnecting randomly, and then stopped working all together. Wouldn't connect to my phone or anything. This is the first time this has happened, and Apple/Beats have promised a new pair and they were very helpful on that front. However, I'm severely discouraged by all of the other reviews that I've seen. I'm still holding out that this pair really is just an anomaly... but who knows. Three stars for a great product, minus two because they only lasted three months...

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    Ghost controls

    I was so excited to buy these back in early 2017 because I had tried other cheap alternatives and was not impressed by their quality. This was the most I've ever paid for a pair of headphones. Didn't take long before the ghost controls took over. My volume would magically go down, up, stop, play. Sometimes it would go in a weird fast-forward mode. So I took them back to Best Buy and they sent them to get replaced. The new pair has been with me for less than 2 months and I'm getting the same. Super disappointing since this is supposed to be their best product in the line.