• 1.0 out of 5 stars

    Overpriced trash

    After paying $200 for these headphones six months ago, the left ear hook broke while I was running. After calling Apple support a week later to review my options for fixing them, they agreed to send me a replacement pair after I send them my broken Beats with the broken earhook. After telling customer support that the earhook is long gone, they basically informed me that there is nothing they can do, and I’m stuck with wireless earphones that will not stay in my ears. $200 dollars for six months of use... Not worth the time or money.

  • 1.0 out of 5 stars

    Powerbeats 3

    I have currently gone through 3 pairs of these because of sweat getting in the controller. Though the headphones are very poorly built, apple support has been very helpful in getting me replacements as quickly as possible.

  • 1.0 out of 5 stars

    Powerbeats3

    I owned Powerbeats2 and upgraded to Powerbeats3 and they are the worst.
    The headphones are not sweat resistant by any means and start to malfunction after a few workouts. They randomly would turn off during a session and I can't turn them on again.
    Sometimes I can not recharge them and once they do charge after several attempts, they won't last even if I turn them off. that means I need to recharge them every 12 hours no matter if I use them or not!

  • 1.0 out of 5 stars

    Extremely disappointed

    I'll start by saying that I never write reviews, but I was so disappointed with this product that I was compelled to do so. I purchased these headphones less than a year ago, with the knowledge that I must have extremely small external auditory canals because headphones are always falling off. I will admit that while this product does sound extremely well, running with them was a challenge because they were always falling off one ear, which lead to constantly having to re-position the headphones. Within a couple of months, despite taking extremely good care of them (always putting them in the case and having a designated pocket for them in my purse) the part that goes around the ear broke. When I tried to get them fixed, I was told that I would have to pay $99 because it was "accidental damage" or "misuse". When I tried to explain to the Apple care consultant that I took great care of the product and it's not like I was re-positioning them in an aggressive manner, I was told that there was nothing that they could do to override this diagnosis. For a $200 product, it is not very sturdy and I wouldn't pay $99 for a product that is inherently not durable. Overall, I say save your money and buy another product from a company that backs up their products.

  • 5.0 out of 5 stars

    I love my Power Beats

    I really love them there's no other choice hands down

    0 of 4 people found this useful

  • 2.0 out of 5 stars

    Less than a year of use

    Have had these for less than 1 year and left hook has broken off. Very disappointed in the quality.

    2 of 2 people found this useful

  • 2.0 out of 5 stars

    Loved the Beats 2 - these are not great.

    I received these as a “bonus” for buying a new iPad Pro so I can’t complain too much but... the current version is just not what you would expect from Apple. When they were a Dre company the older versions were solid, held a great charge, sounded awesome. The version 3 not so much.

    The cabling is just of cheap quality. The button is not nearly as responsive as the 2’s. It also is cheap plastic as opposed to a nice rubber booted control the previous versions. Also no more cover for the power port (which is not sweat or water resistant by any means).

    The music playback is good. Battery life, OK, the Bluetooth audio while having conversations is glitchy. If I switch back to the old ones, problems go away.

    3 of 3 people found this useful

  • 5.0 out of 5 stars

    The Best hands down.

    These are the best headphones I have ever used to work out in. Hands down. I have gone through all kinds of headphones in the past 7 years and these are the undecided champions. They can take the sweat, the motion, and daily grind. I have had a pair for well over a year and they never fail me. Thank you Beats By Dre and thank you Dr. Dre.

  • 1.0 out of 5 stars

    These are not Sweat resistant

    I have had my powerbeats 2 replaced 3 times and my powerbeats 3 replaced once. While I have to give apple credit for their top notch customer support, the bigger issue is that I want the product I paid top dollar for, to work as advertised. These are billed as sweat and water resistant but after a few intense workouts, sweat appears to penetrate the side controls. Symptoms include: siri activating for no apparent reason, volume turning down to a muted level randomly, video pausing unprompted. Apple support was kind enough to send another pair, but I can't see how this is a sustainable solution to the bigger issue that these earbuds don't perform as advertised. If they can't stand up to sweat, what's the point? I would have given this a 0 star rating if I could, but the one redeeming feature is the superb bass response and sound quality. Apple and Beats has the sound performance down pat but have to go back to the drawing board if they want to compete in an increasingly crowded market for sports earbuds. Feel free to contact myself or the hundreds of other people who have posted similar reviews for testing out any new iterations of this product before marketing and releasing it to the broader public.

  • 1.0 out of 5 stars

    Get the PowerBeats2!

    Poor sound, nothing but treble! Stay away from these, even if they offer them for free!

    The PoserBeats 2 are on a whole other level compared to these. Who cares about 12hrs battery if you’re going to use them.

    1 of 1 people found this useful

  • 2.0 out of 5 stars

    Apple quality shows

    Beats was a great brand when Dre actually owned the company. Ever since he sold the brand to Apple you can tell the downgrade in poor material they use to make product. This is now my 3rd pair of Beats in 3 years and you can tell it’s because of the quality of material Apple is using. Apple has done a good job of running a good name into the ground

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    DON'T BUY THESE

    I've bought the Powerbeats3 Wireless in the end of February, and I use it to basic listen to music while I run. Two months later, it started to skip songs on its on, increase and decrease the volume, activate Siri and pause the music. I went to an authorized Apple Store Tech Store here in Brazil, and they gave me a new one, since it is still under warranty.
    Again, two months later, same problems, and I will have to return it AGAIN. What will happen when my warranty wears off?
    NOT WHAT YOU WOULD EXPECT FROM A US$150 product.

    6 of 6 people found this useful

  • 1.0 out of 5 stars

    Don’t waste your time or money !!!!!

    As a Apple customer I was sure to give them ample time before absoulutlety bashing them in this review. I had the Powerbeats 2 for almost 2 years and never had a problem. Decided to upgrade when beats 3 went on sale for $150. Turns out to be one of the worst mistakes ever. The headphones are the least bit sweat resistant and start to malfunction after a few workouts. Apple gave us a garbage product here and I find iT funny how they have not expressed their apologies or given refunds. I will be taking my money to Bose workout headphones now as the beats 3 are garbage and a waste of money. I strongly recommend not buying these headphones if you are going to do any type of workout !

    5 of 7 people found this useful

  • 3.0 out of 5 stars

    Good headphones / Missing features

    These are good headphone. I do like them. The biggest problem I have with them is they don't have buttons to rewind or skip tracks. There are cheaper brands that offer this feature. For the amount of money you drop they should offer all bells and whistles. Besides that they offer good sound quality, they are comfortable and I do like them. Defiantly not worth 200$. I got mine for 129$ if your buying them at that price grab them don't pay 200$ for them not worth it.

    0 of 2 people found this useful

  • 1.0 out of 5 stars

    Beyond Terrible

    The Powerbeats3 are likely the worst purchase I have ever made. I am extremely disappointed in Apple for what I consider false/misleading advertising. After using my Powerbeats3 headphones for four runs in less than one week, they will no longer charge fully and shut off 15 minutes into my runs (if I'm lucky). For a $200 product advertised as workout headphones, this is unacceptable. Do not buy these headphones.

    8 of 9 people found this useful

  • 1.0 out of 5 stars

    Beyond terrible

    The powerbeats3 are likely the worst purchase I've ever made. After 4 runs in less than one week, they do not charge completely and turn off 15 minutes into my run. For a product that is marketed as a workout headphone, I'd consider this performance unacceptable. Do not buy these headphones if you intend to use them for their advertised purpose.

    7 of 8 people found this useful

  • 1.0 out of 5 stars

    Multiple Returns, but a bright side

    these worked no better than any of these other reviews, but Apple ended up making it right in the end and I suggest that all of you give them an opportunity to do the same. 1 star for the Powerbeats3, 5 stars for Apple as a whole.

    2 of 2 people found this useful

  • 5.0 out of 5 stars

    Great Product

    Great product

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    I want to give these 5 stars so badly.

    I've been burned by the Powerbeats 2. I hoped these would have corrected the issues those were plagued with. Any successful company like Apple can't possibly be making money on these after having to overnight 7 pairs of replacements to me. I was wrong. I bought the Powerbeats 3 and loved them. They fit and sound great. The W1 chip is a great idea to avoid the hassles of pairing. My joy lasted 2 months. I thought "Hey, maybe its a fluke, I'll return them to Costco and get another pair". Two months later, dead again. Poor Costco has to eat the bill for these, although I hope they're getting paid back by Apple. I love Apple, I have Apple stock, I have tons of Apple products and push others to move to the well thought and well designed Apple devices.

    Apple may or may not be losing money on these but they're certainly losing customers. These are so great but so unreliable. Word is getting around, hundreds of one star reviews with less than 75 5 star reviews. Apple does advertise these as "Sweat resistant". The level of "resistance" is not advertised but my guess is it is the lowest IPX standard...possibly not even IPX rated. I've had very minor sweat sessions that have killed these. How no one has sued Apple over these is beyond me. Sure they'll replace them for nearly anything during the one year warranty but it still costs the customer time, gas money to put them in a FedEx box and you have to deal with the stress of calling Apple for the 5th time only to have to go through the "try this...try that..." when we both know these things are dead. I had a friend ask me help her look for bluetooth headphones for her husband. The first reply I had was "Don't buy Beats, they will not last." she was shocked since the mind share is Beats are great headphones. I'm now afraid to buy any other Beats headphones. They're very expensive and I don't have much faith they'll last or I fear I'll be so stressed over them dying and going through RMA process on repeat for a year until Apple says "You're on your own now! $200 down the drain".

    11 of 11 people found this useful

  • 1.0 out of 5 stars

    Not for Athletes

    Best headphones for sound quality, very comfortable but claims to be sweat resistant when in fact is not unless you are going for casual walk but if you are serious about training i would not recommend this product.

    1 of 1 people found this useful