• 1.0 out of 5 stars


    • Written by Mario A from Palmetto Bay

    My 3rd pair in 2 months just broke, im on the phone with Apple Support again. Ive wasted so much time sending back each pair and getting back a new pair. Ive never been so dissatisfied and disappointed with Apple. $200 for earphones isnt cheap, save your time and money. DO NOT BUY

  • 1.0 out of 5 stars

    Absolute trash

    • Written by Kevin W from SYDNEY

    1st replacement - the range suddenly went from "10 metres" to only about 3 metres
    2nd time - after 1 year it won't connect anymore nor will it turn on.

    I bought some cheap $20 Chinese bluetooth earphones and they're still working after 5 years.

    I would give this product a 0 star, but apple won't let you.

    1 of 1 people found this useful

  • 1.0 out of 5 stars


    • Written by Thomas R from Adelaide

    The sound quality is fine from these headphones - nothing that you wouldn't expect
    The quality of the hardware though is very average. Mine have stopped working, and won't reset at all. Had them for <2 years and wouldn't have used them once a week. Zero chance of paying for a repair or buying again.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Not worthy to have it .. low quality product

    • Written by Ahmed A from Abu Dhabi

    I had it and was using it light usage not in the gym not while jogging also it has been cuts everywhere starting from the wire with
    The mic to the connectors even the ear hook has been splitted from middle which means the glue is cheap, add that I bought it from Apple store not even retails and this happened in less than a year .. waste of money honestly and bad experience.

  • 2.0 out of 5 stars

    Initially Great but . . . .

    • Written by Amena W from Las Vegas

    Purchased my headphones last March (2017) as a gift to myself and they were initially great. I loved them and the sound quality was great, but they were a little difficult when I would have intense training/workouts. They made it through the year mark, and then year and a half, but after that it was just down hill. The piece that goes around your ear literally snapped off one side as I tried to place then on before a workout. My brother figured out a way to put that earpiece back together, but then the other side ended up snapping off. I never handled my headphones aggressively and ALWAYS put them back in my case after use, so I honestly DO NOT understand why any of this happened. Oh and I just checked my cord today and there is now a small slit in it. I have had other Bluetooth headphones last a lot longer than this but their sound quality wasn't as good as my Beats. This pair just wasn't for me.

    7 of 8 people found this useful

  • 5.0 out of 5 stars

    Beats Earphones

    • Written by Ronald N from Croydon

    These earphones are wonderful, I have had them a while now and use them regularly during exercise. the sound is very good. I first tried them with the cord behind my neck, but soon realised it works better under my chin. I am one of those individuals who cannot wear earbuds, as they just fall out, but these stay attached and with only an occasional nudge to keep them tight in my ear.
    For all of us unable to wear normal earbud, thanks Apple.

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    Not Great at All

    • Written by Hayley B from Humble

    Not only do they fall out of your ear, but you also have to turn the volume all the way up to at least block out some noise. I know these aren't noise-cancellation earphones, but jeez. You can hear everything around you without issue, it's like the headphones aren't there unless you turn the volume all the way up.

    9 of 14 people found this useful

  • 5.0 out of 5 stars

    Great sound quality, battery and durability!

    • Written by Nick F from Catasauqua

    I purchased these headphones for listening to music at work all day long, but more importantly because I’d be sweating in them. I have issues keeping earbuds in my ears so I knew the ear loop would help them from falling out. I can listen for 8 hours at work and still have around 30% battery for the rest of the evening. I have owned the Powerbeats for 3 months now and they still sound and look like brand new! Overall if you’re looking for a great sounding pair of wireless earbuds, and you have problems keeping earbuds in your ears, these are the headphones for you!

    9 of 14 people found this useful

  • 5.0 out of 5 stars


    • Written by Tarryn J from Plano

    I don't understand why there are so many bad review on these. I've had mine for almost a year and I love them. They stay charged for a long time and they come with different sized ear piece's so they can actually stay in your ear. They're noise canceling, if I have these in and the volume up half way- I can't hear anything around me. One of my best purchases in a long time.

    8 of 12 people found this useful

  • 1.0 out of 5 stars


    • Written by Daniel L from Fairfax

    Save your money. Never ending issues.

    8 of 9 people found this useful

  • 5.0 out of 5 stars


    • Written by Alexis T from Lemoore

    I've had these earbuds for about a year now and they're loud and can get me through an 8 hour school day on one charge.

    7 of 10 people found this useful

  • 1.0 out of 5 stars

    Low Volume

    • Written by Kylia D from Atlanta

    I expected so much more for the volume. They live up to the Beats aspect as the base is hard but the volume is low, lower than the Earbuds that came with my X. They look really nice but they don't feel comfortable. I'm a woman with small ears and not even the smallest ear plug felt right. I'd attribute the lack of comfortability to the awkward angle of the earplug, instead of being straight like most headphones, it slants. I also didn't like that the remote on the headphones is on the left instead of the right - it's like they were made for left-handed people.
    Overall, I'm very disappointed and will be returning them.

    13 of 14 people found this useful

  • 1.0 out of 5 stars

    Control stop working and volume goes full power

    • Written by Jeroen D from Eindhoven

    The first Powerbeats I bought was a refurbished one and stopped working after 2 months, doesn't charged anymore. Now I bought a new one directly from Apple and was assuming that this should not break down but after two months the problems are starting. During a workout of more then a hour the volume goes full and sire get active on my phone. This is not fine is you are focus on a workout and you have to get worried about the music control. The sound quality is good but looks that for a workout with sweat it is not the right product. Also don't understand that the complains are there from the beginning and apple did not fix it or released a better product.

    7 of 8 people found this useful

  • 1.0 out of 5 stars

    Total Fail

    • Written by Tom B from Austin

    Im on my second pair and gave them another try for the over the ear feature and also Apple has never disappointed me. They turn off for no reason, fail at the beginning of long workouts, and will cause you serious frustration in the end. Do not buy these, they are just bad.

    6 of 7 people found this useful

  • 4.0 out of 5 stars

    Brilliant Product

    • Written by Genevieve H from Wanganui

    I bought the Grey and Fluro Yellow version of these back at the end of 2015, since then I have worn them pretty much 5 days a week. They have survived the rain and subtle showers, extreme winds, my extremely sweaty neck from my thick ponytail and survived 4 marathon 10km's and HIIT training.

    Best head phones I have owned, charging them is a breeze, using them is a breeze, easy to bend around the ear especially if you have small ears! Replaceable ear nosels are super handy, have only ever replaced them once though!

    Only in the last month (June 2018) the rubber on the sound buttons has peeled off so only the top half is covered so looking at replacing them but they still work absolutely fine despite the now defect so will wait until they die before replacing.

    9/10 recommend.

    1 of 2 people found this useful

  • 1.0 out of 5 stars


    • Written by Nolan R from Chicago

    The rubber cord sticks on neck and pulls when doing interval training/running.

    If you sweat a lot, they will fall right out of your ear and just hang with the over the ear wrap.

    I tried every size earbud and each one falls out when doing circuit, or interval training. Unless you are not moving a lot, not worth buying.

    52 of 63 people found this useful

  • 1.0 out of 5 stars

    Powerbeats3 Wireless Earphones Disappointing and Disappointed with Apple

    • Written by Barbara O from Kingswood

    The arm broke off where it joins the body holding the ear piece. With normal use. Apple response they do don't cover this. It is obvious this is the weak part of the product as it hooks over the ear. Shame on you Apple, I thought better of you than that. I feel very let down.

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    Very Poor Quality

    • Written by Ryan A from Hoboken

    I had to exchange these headphones 3 times over the past year and they just broke again...conveniently outside the limited warranty window so now I'm stuck with a broken pair. The first pair wouldn't turn on, and the rest of the pairs' playback/volume controls stopped working. I use these headphones at most 1-2 times/week during my runs and never use them in the rain. Awful quality for a product associated with Apple and for the price point.

    62 of 77 people found this useful

  • 1.0 out of 5 stars

    Worst thing ever

    • Written by Jack M from Oakland

    If you want a headache dealing with these then go for it , this is my third time having them replaced and its so bad you spend so much money on a item and they just keep messing up and now I’m just scared they going to break after it’s warranty is done and I’m going to be stuck with these headphones let’s hope the third time is a charm... but y’all be warm don’t waste your money on these ....

    112 of 149 people found this useful