• 1.0 out of 5 stars

    Broke down completely!

    Less than 2 months out and the earphones broke down. Nothing could fix it. Apple store provided a replacement, which I ain't sure if I'll be getting a new or a refurb! disappointed. May be I had the defective piece. Lets see how long the replacement goes on for.

    16 of 18 people found this useful

  • 3.0 out of 5 stars

    Sound is great - fall out of my ears though

    I love the sound, the overall idea, and how well it works with Apple products, but the part that goes in your ear constantly falls out and/or I am constantly pushing them back in. I've tried all of the different sizes. Almost wish they made a hard ear bud instead of these rubber ones. Maybe accessories down the road?

    1 of 4 people found this useful

  • 3.0 out of 5 stars

    No Bass Whatsoever

    I wanted to love the Beatsx so much- even trying them out multiple times in the store, but I just couldn't take the sound quality. These earbuds have NO bass whatsoever. I am shocked at those who are stating that the sound quality is awesome- because it sounds like you're hearing music out of a tin can- the music sounds hollow! As far as comfort and design, these are great. But there are earbuds that are a lot cheaper and sound 10x better. Returned them after 1 day. Would give the 2 1/2 stars if I could.

    7 of 10 people found this useful

  • 5.0 out of 5 stars

    Better than Airpods

    I love how it just hangs around my neck. The battery life is great. I didn't have to wait for 6 weeks before it gets in my own hands.

    1 of 2 people found this useful

  • 2.0 out of 5 stars

    they were very good at first but then...

    so after having them since the day they came out , they don't want to work at all which was a disappointment because i thought apple did a good job at first but nope they don't work at all i will be going to the apple store and see if i can get new ones or something but yeah the sound went out and LED light kept blinking red and then it went off completely so basically they worked very good until that day it went out.oh yeah another thing i did not get them wet or anything i just hope my next pair works.

    2 of 3 people found this useful

  • 1.0 out of 5 stars

    3rd use and it's dead

    My 3rd (and last, this time for sure) Beats earphone and again I am disappointed. Bought Beats x two months ago and after 3rd or 4th use it is simply dead! No lights on, no charging! Absolutely frustrating.

    16 of 18 people found this useful

  • 5.0 out of 5 stars

    Great pair of ear phones

    Great and simple ear phones.

    0 of 1 people found this useful

  • 2.0 out of 5 stars

    Nice Synchronization; Poor Sound Quality

    It's really nice that these headphones sync across all your iCloud devices, so you only have to sync them once. Plus, the W1 chip means that the quality of the bluetooth connection is very good. On the other hand, the sound quality of these headphones leaves a lot to be desired. Audio is very shallow and echoy, with little to no bass. Other wireless headphones like the Bose SoundSports have a much better range of audio. In addition, the design is an odd one. The length of the cabling means it folds back on itself when you put them in your ears and tap against your neck as you move. It would be much nicer if the lightning connector were put on the PowerBeats - because for some reason, when Apple is so committed to lightning and not switching to USB-C, the PowerBeats were given micro-USB - and they were given a better range of audio, that would be an excellent overall design.

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    Stopped working in less than a month

    First and last Beats. I liked the design and sound, I was really liking them, but all of a sudden stopped working. The earphones are dead with less than a month of usage....I was expecting more $150. As a huge Apple fan, I feel very disappointed!

    16 of 19 people found this useful

  • 5.0 out of 5 stars

    awsome love it

    The sound on this device is amazing

    3 of 3 people found this useful

  • 5.0 out of 5 stars

    Best Bluetooth headphones I ever owned

    These headphones are outstanding. With the same W chip used in the AirPods all problems with pairing and switching between devices disappear. This is how Bluetooth should have been but never was. The sound is great, passive sound isolation is excellent, remote controls always work, battery life is very good and they're comfortable. I got them because I didn't want to wait for the AirPods but now I'm pretty sure I prefer them, because of the remote controls, sound isolation and round the neck design that means I won't lose them while cycling.

    3 of 3 people found this useful

  • 5.0 out of 5 stars

    Excellent earphones!

    I am using an android phone and it works flawlessly!

    2 of 3 people found this useful

  • 5.0 out of 5 stars

    Seamless Perfection

    Purchased these in March 2017. Have used for about 10 hours a day since - they are simply amazing. Switching between iphone and mac is so smooth its unbelievable. Would think again about buying if I was an android/pc user but for the self-confessed Apple lover these JUST WORK. Full charge takes minutes and lasts hours/days. Absolutely love them!

    4 of 4 people found this useful

  • 3.0 out of 5 stars

    Fantastic w/ iPhone, not so much w/ MBP

    I bought a pair of BeatsX to solve a problem: Not being able to lean back in an office chair when a wired pair of headphones are connected (not possible when MBP is on a stand hooked up to a monitor). To be completely fair, BeatsX works fantastic when using with my iPhone 7, e.g., battery life is great, noise canceling, definitely a step up in sound quality from the stock earbuds, but those weren't the goals with this purchase. Improving my office experience was. When connected to a 2015 MBP retina, there's a very noticeable failure in sound every other second. The best way I can relate this experience is by comparing it to listening to a heavily scratched DVD. If you're buying to use this product with an iPhone, I totally recommend, but if you're buying for office use with a Macbook Pro, I recommend looking at other Apple (because of W1 chip) products.

    4 of 6 people found this useful

  • 3.0 out of 5 stars

    Somewhat Disappointed

    The earbuds look great very minimal & sleek. They fit in my ears very well too. My only issue is the sound quality. I expected it to be louder & have more bass boost especially for a new product

    4 of 7 people found this useful

  • 4.0 out of 5 stars

    Great pair of wireless earphones

    Good battery life, good sound quality,comfortable to wear. Only thing I wish they had is automatic pause/play, like the AirPods

    2 of 3 people found this useful

  • 4.0 out of 5 stars

    Good comfortable headphones, great range

    For those saying these don't sound - that's because you're not wearing them right - if you wear them correctly, they sound good, not the best I've ever heard but in no way bad, on par with Jaybird X3's, but without the EQ app unfortunately. As for these they have fantastic range, much better than standard bluetooth headphones. I do recommend replacing the plastic 'tips' on the earbuds with some foam ones from Comply, they make them not only sound better but much more comfortable for long (many many hours) use. The downside is the battery. I've tried two headsets and now and the battery drain is a problem - not when you're using the device but the fact the headphones never go into a sleep mode and just stay active - it means that sure, you might get 6-8 hours of actual use time, but they seem to drain just as quickly when not being used. Not sure why this is happening but hoping there is a software fix coming. Overall I really like these headphones and will love them once they start going to sleep and don't stay on and my standby battery life is what you'd expect.

    5 of 6 people found this useful

  • 1.0 out of 5 stars

    Awful

    This may not be a problem for others, but I could not get the earbuds to fit. Tried all three sizes and none of them worked. As a result, they are uncomfortable and the sound quality is terrible.

    9 of 19 people found this useful

  • 5.0 out of 5 stars

    Beats Beats the Beat

    These are great headphones, I cannot praise them more highly!! Go out and do yourself a favour and buy a pair!! I have been a loyal fan of Beats even before they were purchased by Apple. I have had all the Beats Solo's, I have 2 Beats Studio Wireless 2's (Gold & White), the original Beats Pill and now 2 of the new Beats Pills (White & Red) and Powerbeats 2 & 3. I love it now that Apple own Beats as I am a true Apple Fan!! You just can't beat Beat's!!

    2 of 3 people found this useful

  • 1.0 out of 5 stars

    Earphones Cause Pain - Smallest Tips Too Big

    I wanted to love these. The build quality is great, and I am impressed with the size of the earphones, and their battery power, however I am not impressed with the rubber ear tip sizes provided with the product. Other earphone brands - such as JAYS, for instance, provide more sizes to customers. The smallest size ear tips are still too big for me. After 10-15 mins I started to feel pain in my ear canal, and after 40 mins I had to take them out because the pain was just too much. The pain in my ears continued for a further hour after I had taken the earphones out. SO disappointed! I will have to return these earphones. I spoke to Apple Support, and I was told that I may have to purchase 3rd party tips from Amazon. These earphones cost AUD$199 - which is pretty expensive - why should I have to pay a lot extra (it ends up costing AUD$30++ after currency conversions, tax, and shipping to AUS) for 3rd party wing tips that may not even fit the earphones or my ears properly.

    I have looked everywhere to find out where I could leave product feedback for the Beats X, however am unable to find it. I was directed to the Apple website to leave feedback, however there isn't a section for leaving feedback for Beats products. I just wish they offered more sizes with the earphones - particularly for people with smaller ears!

    8 of 14 people found this useful