• 1.0 out of 5 stars

    Disappointing.. this keyboard has magically warped over time

    • Written by Linda Z from Naperville

    Purchased magic keyboard w numeric keypad just over a year ago with iMac. It has been sitting on a desk since purchase, never been exposed to extreme temperatures or moisture yet it is slowly warping to the point that it now rocks back and forth as I type. If I push one side down to make contact with my desk, the other side is raised over 1/4" from the surface of the desk. I can actually slide my finger into the space created. Apple Support was no help. The hardware is out of one-year warranty so replacement is not available, per Apple. Disappointing, to say the least.

  • 1.0 out of 5 stars

    Sagging Keyboard

    • Written by Steven S from McKinney

    As with most people on here, the keyboard has been steadily sagging in the middle. I've had this keyboard for almost a year, and the sag is now to the point that I can spin the keyboard because only the center touches my desk. None of the "feet touch" and if I push down on one side I have enough of a gap on the other side of the keyboard to fit my finger underneath it. This seems like a very big quality control issue and one that needs to be addressed. While the typing experience is great, the keyboard now slides around my desk constantly because there is nothing touching the desk to grip it.

    Extremely disappointed, especially for the price tag on this keyboard which has no real frills.

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    Broke

    • Written by Sam W from New York

    Not only does this keyboard not sync, the keys are broken

    3 of 5 people found this useful

  • 2.0 out of 5 stars

    Mixed thoughts- Sleek and wireless, but loses connection 2-3 times a day

    • Written by Michael K from Irvington

    Mixed thoughts- Sleek and wireless, but loses connection 2-3 times a day. I never saw a problem with a wired keyboard, especially since a keyboard is one of those peripherals you never really move more than a few inches from your computer, so why not keep it wired? Unfortunately, Apple no longer makes a wired keyboard, so I was forced to upgrade to this expensive, wireless model.

    The keyboard is sleek, thin and very modern - like all things Apple. However, it generally loses connection to my iMac 5K about 2-3 times during the day, forcing me to turn the keyboard on/off. Other times, certain keys seem to get stuck and repeat themselves many times over. Neither one of these is a deal breakers, but a nuisance regardless. One that I never encountered with my good old wired keyboard.

    It does have a lightning connector for charging, so one would think you'd still have the freedom of connecting it to the USB port of your computer for a good old wired connection. Nope. The cable is strictly for charging.

    Sorry Apple, but try harder next time.

  • 4.0 out of 5 stars

    Overall Good Keyboard

    • Written by Judy M from Spanaway

    I've had this keyboard for a year now. I'm a freelance copyeditor and graphic designer, so I use my keyboard heavily almost every single day.

    I personally love having the 10-key on the keyboard. I use it often enough that I miss it when I'm working on a laptop, so I was really excited when I saw that Apple had a keyboard with a numeric keypad. I love the way the keyboard feels, I like the click of the keys, and despite what everyone thinks about this being worse for carpal tunnel, that's not what the stand on the back of keyboards is used for, and my wrists are straighter when using this keyboard.

    For the cons, a few of the letters are rubbing off, and they started rubbing off pretty significantly within 6 months of buying this keyboard. There is also a slight warp to the keyboard. There is a definite bend in the middle, and the left and right sides are slightly higher. It hasn't gotten bad enough that my keyboard is rocking or anything like that, but I expected sturdier construction from Apple. I feel like this would be a really easy thing to fix with slightly stronger materials.

    That being said, the advantage of having that numeric keypad outweighs everything else. It would be cool if the keys were backlit, but it's not a priority for me. Overall, good job, please never get rid of the numeric keypad, but the keyboard should not be warping.

    4 of 4 people found this useful

  • 1.0 out of 5 stars

    Not compatible with MacBook Pro with USB C

    • Written by Jason C from Atlanta

    I needed a keyboard for my new MacBook Pro - the one with only USB C ports. So I went to apple.com > Mac > Accessories, and clicked on the MacBook Pro with USB C compatibility button, and this keyboard was recommended. So I bought it.

    It comes with a regular USB cable, which is needed to set up the keyboard before using it over Bluetooth. Now I have to purchase a USB to USB C adapter to use my brand new $160 keyboard with my brand new $2500 laptop, that are both made by the same manufacturer. Smart design my ***.

    15 of 18 people found this useful

  • 1.0 out of 5 stars

    Sagging keyboard

    • Written by Shaun B from Clinton

    This keyboard is good in that the software works seamlessly with the iMac, but I have had it less than a year and it is sagging in the middle. I don't pound on the keyboard, I haven't dropped it or anything, but it has started to sag in the middle where the spacebar is. I am a light user of my iMac too. I use it just a few evenings a week and a bit more on the weekend. For how expensive this keyboard is compared to other bluetooth keyboards out on the marketplace, it should be perfect and able to withstand normal use.

    10 of 11 people found this useful

  • 3.0 out of 5 stars

    No backlit keys is a huge disappointment

    • Written by Janae P from Las Vegas

    I love the design and feel of the keyboard, however, I am seriously disappointed the keyboard is not backlit.

    I got the gray keyboard that came with my new iMac Pro. As a MacBook Pro for the last 6 years, (it does have backlit keys), this keyboard does feel different so I keep looking down at the keys. Since it's hard to see the keys at night on a black desk even with the lights on, I seem to be hitting the backspace key quite a bit.

    I understand lighted keys can be an energy drain but still hope Apple reconsiders and gives the user the choice regarding turning backlit keys 'off and on' ourselves.

    6 of 9 people found this useful

  • 1.0 out of 5 stars

    Keyboard is warped

    • Written by Groover V from Renesse

    It came out of the box straight, good looking and functioning well. Unfortunately it got warped after working on it for one day. Returned it for replacement and got another one, which did the exact same thing. Clearly there's a construction error here: there's too little support in the middle section. In my case the bending got progressively worse to a point that the keyboard became unusable. Being an Apple customer for decades this dissapoints me very, very much.

    12 of 13 people found this useful

  • 4.0 out of 5 stars

    Great but...

    • Written by Doug G from Escondido

    No USB ports. If I need to plug in a device for charging or whatever I now have to go to the back of my screen. Not so convenient.

    6 of 9 people found this useful

  • 5.0 out of 5 stars

    low travel, happy fingers

    • Written by Margaret M from Los Angeles

    I have used MBP keyboards almost exclusively for many years, and my fingers will no longer tolerate squishy or mechanical/clicky keyboards. So I'm practically stuck with Apple products.

    For this one, the cons are:
    expensive
    doesn't come with a USB-C cable even though the new MBPs are ride-or-die nothing but USB-Cs

    Pros are:
    perfect (to my fingers) amount of key travel
    flat angle, which I prefer
    not overly clicky
    has an off switch
    seems to have decent battery life, unlike the smaller AA-powered one
    sits flat on the desk and doesn't rattle as much as the smaller one

    For the price, I expect to be using it for several years. So far I'm pretty happy.

    6 of 6 people found this useful

  • 3.0 out of 5 stars

    Good until it wasn't

    • Written by Christopher S from Tallahassee

    This keyboard was great while it lasted, which---for me---was just long enough for the 1yr warranty to expire. Now, randomly, it won't pair with my MBP (even thought he identically-aged trackpad will) and there are no return options. I'm really unhappy the idea of paying $129/yr just to have external accessories for a computer that's already objectively overpriced. Hmph.

    9 of 9 people found this useful

  • 2.0 out of 5 stars

    Connection flakey, keyboard travel too short

    • Written by David M from King's Lynn

    I have a full size wired Apple Keyboard at home and I love it. For work I have always wanted a full-size wireless keyboard, so when Apple (finally) brought out this one I bought it. Only I wish that i had not. The connection is so flakey that I keep it connected at all times with the USB-lightning connector that it came with, and the key travel is just that little bit too little so that while I can type just fine it is a welcome relief to go back home and use the older keyboard.

    This is not a case of "not getting use to it". I have had the new keyboard at work for months, working 8 + hours a day and only use the home keyboard now a couple of hours a week. But oh what a pleasant couple of hours a week!

    I strongly suggest you go elsewhere. I wish that I had.

    1 of 1 people found this useful

  • 2.0 out of 5 stars

    it's awesome ...only for 2 years

    • Written by Eden S from Seosan

    i bought this keyboard 2 years ago and had enjoyed using it until the shift keys started not working. it has been confirmed that it is a hardware problem which needs some repairing or replacement.
    i know keyboards can be expandable but only 2 years when the warranty is only 1 year long... it's not worth the money.
    i have never dropped it or spilled any liquid on it so i couldn't be the reason why it's broken.
    the replacement is over 130 pounds. now i'm only hoping for my other keyboard last longer than this...

    1 of 1 people found this useful

  • 5.0 out of 5 stars

    Great keyboard!

    • Written by Darryl J from St. John's

    Not sure what the other reviews are so bad on this, some of the points other make seem nonsensical and wonder if it was a previous version or something!

    - Bend: It is too flat to really bend noticeably, only a mm or less off the surface, and it also feels very sturdy!

    - Flat: For someone looking for the closest equivalent wireless keyboard to the built in one on the MacBook so the experience wasn't so drastic switching back and forth, this was perfect, and technically a little more tilted than the MacBook keyboard, but I don't hear anyone comparing about MacBook's or all other flat laptop keyboards which are all of them!!


    - Everything else worked perfect
    - Matches my external touchpad perfectly
    - Saves noticeable room on the desk
    - Eliminated the dongle from old wireless keyboard
    -

    8 of 11 people found this useful

  • 2.0 out of 5 stars

    Case curving . . .

    • Written by darcelle l. F from Rochester

    I have owned this keyboard since October 2017. The keyboard is used for desktop use only. Over the course of time that I have owned the keyboard, it has developed a curve. This is causing both ends to be higher than the middle section. Because of this, the keyboard rocks every time a key is hit.

    For the cost of this keyboard, this type of issue is not acceptable. I would have returned it, but I use the numeric keyboard often because it is faster for me when working with spreadsheets.

    So, if you expect a solid level keyboard, there is a good chance this one will not make you happy.

    12 of 12 people found this useful

  • 1.0 out of 5 stars

    Bring back the USB Keyboard

    • Written by Benjamin w N from Naperville

    The old wired keyboard was an affordable option that worked well, didn't break, had additional USB connections, and was compatible with older OSX versions.

    A keyboard is not a moving peripheral device like a mouse, so wireless versions offer little practical advantage over wired.
    I see no reason to discontinue the old product.

    26 of 29 people found this useful

  • 4.0 out of 5 stars

    Almost perfect, but no backlight.

    • Written by Bruce L from Yardville

    The one drawback of this keyboard is the lack of a backlight (that, and it took Apple far too long to offer a wireless keyboard with numeric keypad). Otherwise it's great. Solid construction and the keys have good tactile feedback and sound good (not too noisy). Response is fast, with no noticeable lag between pressing a key and the response on screen. The rubber pads on the bottom keep it in place, but it's easy to move around on my desk when I change sitting position. It lays almost flat (matching the angle of the Magic Trackpad 2). Some people complain that it's too flat. Flat is a good thing (not unlike any laptop keyboard). This is more ergonomic than a tilted keyboard that arches your wrists backward unnaturally. The one glitch I've encountered was when modifier keys didn't work (e.g., shift click to select multiple attachments in a Mail message). Turning the keyboard off and on again cleared that up. I'm very pleased with this keyboard, despite the lack of a backlight.

    8 of 9 people found this useful

  • 5.0 out of 5 stars

    Best Keyboard I've Ever Used

    • Written by Andrew C from Norman

    I'm so happy Apple released this keyboard. I'd been waiting patiently for a magic keyboard with 10-key and Apple did not disappoint. I love everything about this keyboard. The new switches are especially fantastic! The slight click made when typing is extremely satisfying and the fact the keys don't travel 5" with each depress makes me so happy.

    To the people posting reviews stating this keyboard is not ergonomic, that is not true. Flat keyboards are more ergonomic than raised keyboards, or keyboards with 'feet' that may be raised. Flat keyboards encourage a more neutral alignment in your wrists (wrist aren't raised and the point from your mid-forearm to your middle finger is straighter).

    In the end, every body is different. Considering the majority of us spend a large portion of our days typing, make sure you're using a keyboard that works for your body.

    7 of 10 people found this useful

  • 1.0 out of 5 stars

    Arch-shaped keyboard

    • Written by Simone B from New York

    As always a great look, but this time this products fails to the eye: after a week of use it bends, bows, warps... the aluminum structure has not enough support at the front-center and it bends creating a nice arch-shape keyboard. Unbelievable. Please fix it!

    12 of 15 people found this useful