Service and support from the people who know your Mac best.

Because Apple makes the hardware, the operating systems and many applications, our experts understand how everything works together and can help resolve most issues in a single call.

Enjoy three years of peace of mind when you buy the AppleCare Protection Plan for Mac.

Every Mac comes with a one-year limited warranty and up to 90 days of complimentary technical support. Extend your coverage to three years from the original purchase date of your Mac with the AppleCare Protection Plan. You’ll get direct, one-stop access to Apple’s award-winning technical support for questions about your Mac, macOS and Apple-branded applications such as Photos, iMovie, GarageBand, Pages, Numbers, Keynote, Final Cut Pro X, Logic Pro X and more. You can even get local repair service when you visit other countries around the world.1

Three years of Apple-certified service and support coverage
Priority access to technical support

Battery service coverage1

One stop for support

Get global repair coverage for your Mac

Because Apple designs the computer, the operating system and many applications, Mac is a truly integrated system. And only the AppleCare Protection Plan gives you one-stop service and support from Apple experts, so most issues can be resolved in a single call.2

  • Priority access to Apple experts
  • Global repair coverage1
  • Onsite repair for desktop computers: Request that a technician come to your worksite3
  • Carry-in repair3: Take your Mac to an Apple Authorised Service Provider

Hardware coverage

Get battery service if it retains less than 80 per cent of its original capacity

The AppleCare Protection Plan provides global repair coverage, both parts and labour, from Apple-authorised technicians around the world.

Coverage includes the following:

  • Your Mac computer
  • Battery1
  • Included accessories such as the power adapter
  • Apple memory (RAM)
  • AirPort4
  • Apple USB SuperDrive

Software support

Get direct access to Apple experts for support using macOS and more

Whether you’re sitting in the comfort of your home or office, or on the go, you can get direct access to Apple experts for questions on a wide range of topics, including:

  • Using macOS and iCloud
  • Quick how-to questions about Apple-branded apps, such as Photos, iMovie, GarageBand, Pages, Numbers, Keynote and pro apps such as Final Cut Pro X, Logic Pro X and more
  • Connecting to printers and AirPort networks

How to buy

  1. Purchase the AppleCare Protection Plan with your new Mac.
  2. Or buy it within 12 months of your Mac purchase:
    • At an Apple Authorised Reseller (serial number is required)
    • By calling 1-800-803-638 (serial number is required)

AppleCare Protection Plan is available for:

For Mac computers running macOS Server, the plan covers server administration and network management issues using the graphical user interface of macOS Server. For assistance with advanced server operation and integration issues, purchase AppleCare OS Support. See AppleCare Protection Plan Terms and Conditions for complete product details.

Additional Support

Get support now by phone or chat,
set up a repair and more.

Find your Apple Support phone number here.

Contact Apple Support

Get support for all of your
Apple devices in one app.

Get the Apple Support app