Questions & Answers for Philips Hue White and Colour Wireless Ambiance Starter Kit A19 E27
Philips Hue White and Colour Wireless Ambiance Starter Kit A19 E27
24 Questions + 19 Answers
24 Questions from the Community
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Best Answer:
The hue bridge does not have WiFi built in. It is meant to be wired to the router at all times.
- Answered by George W from Oakland
- 23/04/2016
- Flag as inappropriate Answer (Can the Hue Bridge itself be connected directly to the WiFi router or is an Ethernet cable still required?)
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Can I use this kit in Europe (220V)?
I have just bought this kit in Miami, but when I came back home to Europe, I've figured out that 100-240V was written only on the bridge, but not on the bulbs. The bulbs are saying 110-130Vac. Can I use this kit in Europe, or will 220V damage the bulbs? It's a thousand pities that I was not aware of this when buying, as I can't (and I don't want to) to return the kit. Please advice.
- Asked by Iurii K from New York
- 10/11/2015
- Flag as inappropriate (Can I use this kit in Europe (220V)?)
AnswerYes. Almost all my bulbs are from the US and they work just fine with 240V here in Australia. They are the same in all markets so you're safe to use them.
- Answered by Paul M from Toowong
- 1/11/2016
- Flag as inappropriate Answer (Can I use this kit in Europe (220V)?)
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are the bulbs 110 or 220 volt?
i need bulbs 220 volt.
- Asked by Walter F from Buenos Aires
- 21/11/2015
- Flag as inappropriate (are the bulbs 110 or 220 volt?)
AnswerThey can handle 110-240V inputs. I have actually bought many bulbs from the US (GU10 spotlights, etc) and they work just fine here.
- Answered by Paul M from Toowong
- 1/11/2016
- Flag as inappropriate Answer (are the bulbs 110 or 220 volt?)
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How long does the light bulbs last before they die
- Asked by Royce A from Glen Burnie
- 22/11/2015
- Flag as inappropriate (How long does the light bulbs last before they die)
AnswerWith this current product listing, 25,000 hours.
The first generation was rated to last 15,000 hours while the second generation is rated to last 25,000 hours.- Answered by George W from Oakland
- 23/04/2016
- Flag as inappropriate Answer (How long does the light bulbs last before they die)
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Answer
ZigBee Light Link protocol carried on 2.4Ghz ZigBee radios. They seem to work fine despite high levels of 802.11 Wifi interference. I suppose because the link is low-bandwidth, not much data is needed to control a light.
- Answered by George W from Oakland
- 23/04/2016
- Flag as inappropriate Answer (What kind of technology is used to control the Philips Hue ? Is it Radio Frequency ? What frequency ?)
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How does this sync with music and movies? Does this only work with Apple TV rented/purchased movies? Does the music sync through AirPlay?
Syncing music AirPlay Apple Music Pandora
AnswerIt syncs with music and movies from 3rd party apps that use Hue's system and their own technology. None I've used require anything other than your phone with the app to operate.
- Answered by Joshua B from Hammonton
- 2/11/2016
- Flag as inappropriate Answer (How does this sync with music and movies? Does this only work with Apple TV rented/purchased movies? Does the music sync through AirPlay?)
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Do you have the light bulb in bayonet?
- Asked by Emelia S from Sydney
- 27/11/2016
- Flag as inappropriate (Do you have the light bulb in bayonet?)
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are these 2.0 or 3.0
- Asked by Manuel A from Falls Church
- 18/10/2016
- Flag as inappropriate (are these 2.0 or 3.0)
AnswerAccording to the manufacturer's product number that is listed in the description, these are generation 2 bulbs. Disappointing. Hope they get the new generation in soon!
- Answered by Joey C from Indian Harbour Beach
- 17/11/2016
- Flag as inappropriate Answer (are these 2.0 or 3.0)
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Is the 3rd generation of this Kit available?
- Asked by Flavio G from São Paulo
- 14/01/2017
- Flag as inappropriate (Is the 3rd generation of this Kit available?)
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Answer
The first generation bridge is round. The upgraded 2.0 bridge is square. This is the upgraded version that works with HomeLink.
- Answered by George W from Oakland
- 23/04/2016
- Flag as inappropriate Answer (I can't tell from the description whether this kit includes the upgraded bridge, or whether the upgraded bridge requires a separate purchase.)
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Can these bulbs be used outside? For example, a porch light?
- Asked by Oscar B from Orange
- 9/04/2016
- Flag as inappropriate (Can these bulbs be used outside? For example, a porch light?)
AnswerAs long as they are within range of your WI-FI, they should function properly
- Answered by Brent J from Windermere
- 2/09/2016
- Flag as inappropriate Answer (Can these bulbs be used outside? For example, a porch light?)
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Does each bulb change color when hooked up
- Asked by Fred M from Fort Lauderdale
- 28/04/2016
- Flag as inappropriate (Does each bulb change color when hooked up)
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Do these work with recessed lighting?
i.e. ceiling
- Asked by Geoff M from Orange
- 24/12/2015
- Flag as inappropriate (Do these work with recessed lighting?)
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Once the base has been plugged in to the router doe it have to stay wired to the router?
I only have so much room and limited number of outlets in the area that the router is set up. It would be nice if I could plug the bridge in to the network to configure and then more it to a different area to manage the lights.
- Asked by Timothy D from Saginaw
- 13/04/2016
- Flag as inappropriate (Once the base has been plugged in to the router doe it have to stay wired to the router?)
AnswerIf you unplug the Bridge from your router, you will not be able to control the lights from the smartphone app. The bridge does not have built in WiFi, it uses the wired network connection. Therefore you would not be able to use Siri or any advanced features. Ideally you would want the bridge to have wired network at all times. There may be an exception if you use a Tap switch, it might be possible to use that offline.
- Answered by George W from Oakland
- 23/04/2016
- Flag as inappropriate Answer (Once the base has been plugged in to the router doe it have to stay wired to the router?)
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Are the Philips Hue White and Color Wireless Ambiance bulbs compatible with a dimmer switch?
We have a fan/light combo that is on a dimmer switch in our living room and we are looking for smart light bulbs that are compatible. We both have an iPhone 6 as well as amazon echo
- Asked by Carrie J from Roseville
- 31/12/2015
- Flag as inappropriate (Are the Philips Hue White and Color Wireless Ambiance bulbs compatible with a dimmer switch?)
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Do they work in pot lights or do they hang down too low?
- Asked by Luke D from Nanaimo
- 30/12/2015
- Flag as inappropriate (Do they work in pot lights or do they hang down too low?)