Questions & Answers for Philips HUE HomeKit Upgrade Bridge (for Current HUE Bridge Users)
Philips HUE HomeKit Upgrade Bridge (for Current HUE Bridge Users)
17 Questions + 9 Answers
17 Questions from the Community
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Will bulbs that worked with my old bridge work with the 2nd generation bridge?
I have an old bridge with 14 bulbs, and just bought a 2nd generation bridge and 4 additional bulbs, but the new bridge is only recognizing the 4 new bulbs! Is there a compatibility issue here?
- Asked by Teresa L from Seattle
- 5/12/2016
- Flag as inappropriate (Will bulbs that worked with my old bridge work with the 2nd generation bridge?)
AnswerMy experience was just the opposite. 20 bulbs - including regular, flood and strips - bought with 1st generation bridge all work well on the new bridge. I find Siri is very good with Hue - I just say "Welcome Home", "Good morning" or "Bedtime" and the scene is set. For me, given how deep I was (am) with Hue, it really was worth upgrading bridge to get HomeKit compatibility.
- Answered by Ronald W from Philadelphia
- 8/10/2017
- Flag as inappropriate Answer (Will bulbs that worked with my old bridge work with the 2nd generation bridge?)
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Answer
Buying piecemeal is fine, the starter kits are just bundles with a small discount built in.
- Answered by Jayson K from Lexington
- 15/09/2016
- Flag as inappropriate Answer (If I buy this product and a Hue Light (or two) is that sufficient or MUST I buy the starter kit as well?)
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Is this the 3rd generation HUE?
- Asked by Javier H D from Corona
- 8/08/2017
- Flag as inappropriate (Is this the 3rd generation HUE?)
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How does the upgrade process work?
I have the existing Hue Bridge and would like to upgrade to this one. How does the upgrade process work? Do I need to bring the old one to an Apple Store to purchase the new one? The new Bridge never seems to be available online which suggests there's some kind of catch to getting it at the reduced upgrade price. Please explain.
- Asked by Marke K from Ottawa
- 11/12/2015
- Flag as inappropriate (How does the upgrade process work?)
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If I never had hue bridge, can I buy this one to start?
- Asked by Kevin V from Riviere-du-loup
- 9/12/2015
- Flag as inappropriate (If I never had hue bridge, can I buy this one to start?)
AnswerYes. I started out with Hue lights by just buying this bridge and one of their lamps.
- Answered by Mary L from Ottawa
- 30/12/2016
- Flag as inappropriate Answer (If I never had hue bridge, can I buy this one to start?)
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Can I connect the hub to the router through an access point
All of the Ethernet connections to my router are used. I have an access point which is connected to the router via wifi, and to which I can connect another device, such as a computer. If no other device is connected to it, can I use this access point to connect the hub to my router?
- Asked by Carleton M from Laguna Niguel
- 5/12/2016
- Flag as inappropriate (Can I connect the hub to the router through an access point)
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Can I transfer data from the old HUE bridge to this one?
Is it possible to transfer the scenes, devices, bulbs, settings etc. from my existing HUE bridge to this new one upon installation, or will I have to set it all up again from scratch?
- Asked by M T
- 6/01/2016
- Flag as inappropriate (Can I transfer data from the old HUE bridge to this one?)
AnswerYes. The Hue app allows you transfer your settings from your existing gen 1 bridge to the new 2nd gen bridge via your network. You just need have them both on your network at the same time.
- Answered by Andrew C from St Kilda
- 4/07/2016
- Flag as inappropriate Answer (Can I transfer data from the old HUE bridge to this one?)
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Answer
Replaces the old hub.
- Answered by Edward M from East Perth
- 12/06/2016
- Flag as inappropriate Answer (Do you need the original Hue hub before adding this hub? or does this hub actually replace the other hub)
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Answer
You need to surrender the old bridge.
The new bridge is stand alone in operation.- Answered by Edward M from East Perth
- 12/06/2016
- Flag as inappropriate Answer (Can the bridge update be the first bridge one has or is the basic bridge required?)
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If I buy the starter kit do I need to then buy the upgraded Bridge as well? They have two different part numbers.
Upgraded Bridge is it necessary
- Asked by Kimberly L from Ottawa
- 15/12/2015
- Flag as inappropriate (If I buy the starter kit do I need to then buy the upgraded Bridge as well? They have two different part numbers.)
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I own a motorhome w/ all LED light & I access the internet from a mobile hotspot. Is it possible to setup a HUE HomeKit in my RV?
- Asked by Kendall B from Plano
- 3/02/2016
- Flag as inappropriate (I own a motorhome w/ all LED light & I access the internet from a mobile hotspot. Is it possible to setup a HUE HomeKit in my RV?)