Apple Responds
AnswerYes.
- Answered by Holly P
- 30/07/2019
- Flag as inappropriate Answer (Is this compatible with OS Mojave?)
Questions & Answers for G-Technology 2TB G-DRIVE mobile USB-C Portable Hard Drive
G-Technology 2TB G-DRIVE mobile USB-C Portable Hard Drive
13 Questions + 8 Answers
13 Questions from the Community
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Is this compatible with OS Mojave?
I have a late 2015 21.5 inch iMac
- Asked by Dianna M from Lehigh Acres
- 26/07/2019
- Flag as inappropriate (Is this compatible with OS Mojave?)
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Does this drive come pre-loaded with any software that I will need to delete before use to free up maximum drive space?
- Asked by Ron S from New York
- 27/07/2019
- Flag as inappropriate (Does this drive come pre-loaded with any software that I will need to delete before use to free up maximum drive space?)
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is this drive compatible with Microsoft surface or any other laptop
- Asked by Ali K from Vaughan
- 10/11/2018
- Flag as inappropriate (is this drive compatible with Microsoft surface or any other laptop)
AnswerYes, this will work with Surface or any PC laptop :)
- Answered by Robert B from Warrenton
- 14/11/2018
- Flag as inappropriate Answer (is this drive compatible with Microsoft surface or any other laptop)
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Does the G DRIVE mobile USM store photos and videos? Does this mean I can delete them from my phone?
I have a G Drive mobile USB. I have over 8,000 pictures on my phone. I'm wondering if I can delete the photos and videos from my phone assuming they are safe on the G Drive. I back up my MacBook Profrequently which has all the same pictures and videos as my iPhone. If I delete from my iPhone they delete from my MacBook and vice-versa.
I don't want to lose my pictures but don't want to have 8,000+ pictures on my phone.- Asked by Kathleen W from Machesney Park
- 1/09/2018
- Flag as inappropriate (Does the G DRIVE mobile USM store photos and videos? Does this mean I can delete them from my phone?)
AnswerThe short answer is yes this drive would make a good backup drive. However remember no drive is perfect. Also it can be difficult to tell when your backup drive is damaged until it is too late.
Given your concern of not losing your photos, exporting them may not be the best solution. Apple's iCloud is a far, far safer place to store your photos than any home based hard drive. Apple has professional procedures and technologies in place to protect data that a user can not easily match at home. If the safety of your photos is paramount, then I recommend leaving them in iCloud.
A better solution for reducing the space used by photos on your iPhone would be to use the 'Optimize iPhone Storage' feature introduced with iOS 11. This feature places small thumbnails for all photos on your phone, but only downloads full sized copies for the images you are using. This will save space on you iPhone, however all photos remain safe, accessible in Apples cloud, and manageable from any linked copy of Photos. To implement this feature, on your iPhone, go to 'Setting>Photos' and put a check next to 'Optimize iPhone Storage'.
If you wish to remove all photos from your phone. You can turn off 'iCloud Photo Library' on your Mac and iPhone. This will stop them from sharing photos.You can then delete them from your iPhone without impacting iPhotos on your Mac. Then use good backup procedures to protect them. Remember that after this any photos you take with your phone will need to be manually transferred to your Mac
Hope this helps- Answered by Don L from La Habra
- 23/09/2018
- Flag as inappropriate Answer (Does the G DRIVE mobile USM store photos and videos? Does this mean I can delete them from my phone?)
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Can this be used with new iPad Pro?
- Asked by Bryn W
- 23/11/2018
- Flag as inappropriate (Can this be used with new iPad Pro?)
AnswerThe iPad Pro doesn't support external storage as yet.
- Answered by Joshua E
- 16/04/2019
- Flag as inappropriate Answer (Can this be used with new iPad Pro?)
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What does it mean by "compatible with Thunderbolt 3 with adapter"?
Can I connect it to the new Apple Macbook Air 13" (2018) model to use Thunderbolt 3 speeds with the supplied USB-C cable? If not what additional cable will be required to connect it to the 2018 Macbook Air for Thunderbolt 3 compatibility?
- Asked by Gautam B
- 24/11/2018
- Flag as inappropriate (What does it mean by "compatible with Thunderbolt 3 with adapter"?)
AnswerIt’s not clear at all on the advert, I have 2 of these drives and the USB-C cable provided is not Thunderbolt 3 compatible, it basically means that it is Thunderbolt 3 ready if you buy thunderbolt 3 cables to go with it - I purchased a couple of 0.8m Thunderbolt 3 cables from Apple but have never measured the speed! Hope this helps.
- Answered by David P
- 2/12/2018
- Flag as inappropriate Answer (What does it mean by "compatible with Thunderbolt 3 with adapter"?)
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Is this portable drive dual platform?
Will I be able to use MACs as well as PCs without reformatting or downloading software for each computer I use?
- Asked by Janice W from Augusta
- 24/11/2018
- Flag as inappropriate (Is this portable drive dual platform?)
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Can i download games to this ?
- Asked by Cassandra R from Lawrenceville
- 12/11/2018
- Flag as inappropriate (Can i download games to this ?)
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Can this drive be encrypted?
- Asked by Theresa C from Yonkers
- 31/10/2018
- Flag as inappropriate (Can this drive be encrypted?)
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does this use a SSD drive?
- Asked by Cathy W from Riverton
- 28/08/2018
- Flag as inappropriate (does this use a SSD drive?)
AnswerNo, this is not a SSD drive, although Apple Store is showing it in their SSD drives list.
It has a mechanical drive with 5400RPM.- Answered by Gabriel N
- 3/09/2018
- Flag as inappropriate Answer (does this use a SSD drive?)
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how much the RPM?
- Asked by Mahnaz S from Woodland Hills
- 6/09/2018
- Flag as inappropriate (how much the RPM?)