Questions & Answers for iPhone X Leather Folio — Soft Pink

There is a magnet in the cover, but its utility is to wake the phone on opening the cover, not to keep the cover clamped shut. So if you drop the phone in this case, expect the cover to open.

• Answered by Max L from Thornlands
• 5/11/2017
• Flag as inappropriate Answer (When the folio case is closed is there a magnet or something along the lines of a magnet which keeps the case closed?)

I have the iPhone 6S version of this case and it has been great. I've dropped it a few times, including once onto cobbles in Belgium (which took a dent out of the corner of the leather but left the phone untouched) and once out of a Toyota truck onto the road in the US (couple of scratches that buffed out on the case and no phone damage.) It has a tiny lip around the front that stops the screen hitting the floor, so the time I drunkely sent it skidding face down across a concrete floor it again emerged unscathed.
Don't know if I'm just lucky but 2 years on my phone still looks mint, and will have great resale value, so I've ordered one of these to go with my iPhone X.

• Answered by Matt D
• 29/10/2017
• Flag as inappropriate Answer (What protection will it give the phone if dropped)

With iOS 11.2 you can make a call with the cover closed and in speakerphone mode. Prior to 11.2, it would hang up the call. Now, it hangs up the call if it is not on speakerphone. That used to work prior to 11.2. It would be nice if closing the cover did not hang up the call.

• Answered by Peruvemba N from Randolph
• 4/12/2017
• Flag as inappropriate Answer (Can you make a phone call when it's closed?)

I have an iPhone X with the leather folio case. When I close the cover, the call ends. The only way I have been able to use the phone with the cover closed and on speakerphone is after disabling the Lock/Unlock in Settings / Display & Brightness menu. This item shows up on the menu only after you install the folio case.

It would be nice if the call does not end for phone calls but the screen gets locked. Perhaps something Apple may work on in future updates?

• Answered by Peruvemba N from Randolph
• 18/11/2017
• Flag as inappropriate Answer (Can I talk on the phone on the iPhone X while the cover is closed?)

Yes you can use a normal charger without removing the phone from the case, the lightning port is fully accessible with the phone in the case.

• Answered by James G from Katy
• 17/11/2017
• Flag as inappropriate Answer (Can I use a regular charger without taking the phone out of the case?)

No, the case and folio are all one piece.

• Answered by Merlou R from Marathon
• 10/11/2017
• Flag as inappropriate Answer (Can phone be removed from the folio but still stays in its case?)