• 1.0 out of 5 stars

    Keys Not Working

    • Written by Gerald E from Old Orchard Beach

    Received this as a gift for Christmas last year. The keyboard worked for a couple of months and then random keys stopped working. Filed with Logitech and received a replacement after providing proper documentation. Just received the replacement. My son paired it with my IPad and typed a sentence that uses all of the letters of the alphabet. Looked fine. The next day I went to use it and now 5 letters do not work. I have tried to re-pair it and nothing works. Extremely disappointed that this item also doesn't work. I will not recommend this product to anyone. It shouldn't be such a hassle. My wife has had another brand for 8 years and it is still working great. Guess I will have to do the same. Your name in the tech world is falling fast in my mind.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Keys not working

    • Written by Bridget P from Lomita

    Was working great, but now the A,C,F and Space keys aren’t working. Saw in another review that those exact keys weren’t working for someone else so it’s clearly a device problem.

    6 of 6 people found this useful

  • 1.0 out of 5 stars

    Trash

    • Written by Adan S from Washington

    Keys do not work. Believe the other reviews. Don’t buy this. Keys do not work. Now I made the mistake of unpairing it and obviously I can’t even pair it anymore

    7 of 8 people found this useful

  • 1.0 out of 5 stars

    Nothing but problems with this keyboard.

    • Written by Ricki Kelly M from Calgary

    I use my iPad and keyboard for work every day. I purchased my keyboard about 2.5 months ago, and have had nothing but issues since shortly after purchasing the keyboard. My boss who purchased the same keyboard is having the exact same issues. It starts by certain keys not working, the A,C,F, Space bar and sometimes other random keys, and then the keyboard just doesn’t connect. Having to waste over 30 minutes trying to reconnect is truly frustrating.

    I did give this a 1 because it’s one redeeming quality is the style of keys. I did love using this keyboard while it worked, but when it continuously doesn’t work as it should, it is not worth it. We will be buying a new, different product.

    9 of 9 people found this useful

  • 1.0 out of 5 stars

    Two of these have crapped out. Do not buy.

    • Written by keith R from cochrane

    Bought one. After maybe 20 uses 4 or 5 of the keys stopped working entirely. Took it back got another of the same model - silly me. Now 4-5 of the keys are not working again after another 20 or so uses. It is garbage. Believe the other reviews.

    6 of 6 people found this useful

  • 1.0 out of 5 stars

    Letters and Spaces Skip While Typing

    • Written by Jeffrey J from Purchase

    I used this for about a week, and it worked fine. I keep it charged all of the time. However, over the past week, it skips letters, and spaces. It is very frustrating and I have discontinued using the keyboard.

    6 of 6 people found this useful

  • 1.0 out of 5 stars

    Really, really .. really disappointing.

    • Written by Marc L from Vancouver

    Wow, what a disappointment. The edges are really pronounced and awkward. I’m not sure why they are so high and what purposes they serve, but, they add unnecessary bulk. The keyboard does not shut flush, and, has an awful tendency to move around stressing the smart connection.
    I know others have mentioned it, but, the magnets are horrible. Even on sale, this was a horrible asteroid of money.

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    The worst from Logitech

    • Written by Shandhi W from Irving

    Looks cool. Light and easy. No doubt.
    However, for usage is absolutely nightmare.
    You cannot use in on your lap. the keyboard base become unbalanced and flimsy.
    The back stand is uncomfortable and makes the ipad falls.
    I have the 12,9’, imagine with 10” ipad.

    The folded part of the keyboard keeps getting dirty and no use at all.

    I still like the previous model.

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    Was great for the first couple of days

    • Written by Yohan L from Ickenham

    Bought this product in the Apple store and tried it out - seemed to work really well and exactly what I was looking for. Really not sure what happened but it seems to have just stopped working. Tried everything I can think of - cleaned the ports restarted the iPad. Charged it fully overnight etc, but no joy. It clicks in nice and neatly but nothing happens thereafter. So disappointed - any ideas would be welcome !

    8 of 10 people found this useful

  • 1.0 out of 5 stars

    Not for long-term use!!

    • Written by Kaitlin M from North Little Rock

    Overall, I really enjoyed this keyboard as a student. HOWEVER, after a little more than a year(13 months), it has begun to stop working. It’s developed A TON of connection problems because the ribbon that connects the keyboard to the magnetic feature on my iPad has been worn out. For $130, I expected this to last a lot longer and not to need another one for a few years. Logitech dropped the ball by making this have a thin connecting feature between the iPad and keyboard. NOT SMART. Now I’ve had to by the Apple keyboard($160) to get me through the rest of school. Not pleased at all.

    8 of 8 people found this useful

  • 1.0 out of 5 stars

    Poor fit

    • Written by Lisa S from Wheat Ridge

    While the concept of this product is good, the iPad does not stay in the case...I would not recommend this case...very disappointed.

    7 of 11 people found this useful

  • 1.0 out of 5 stars

    One small mistake ruined it all !

    • Written by Michael K from Pakenham

    The case itself is made of a good material. The keyboard and the feel of the buttons with the back lights are really more than excellent.
    One small detail they forgot to pay attention to was the magnet connection between the keyboard and the case. It is extremely week to the point that they detach while just folding them. Get detach with every small movement, made the whole experience of using the iPad to be painful to me.

    3 of 4 people found this useful

  • 1.0 out of 5 stars

    Horrible

    • Written by Frank H from Huntersville

    The concept is good but the execution is horrible. There should be a lock to ensure that it will stay attached when needed. The magnet that joins the ipad to the keyboard is very weak. One can easily knock the ipad off of the keyboard and there risking it to drop/break. You can forget about using it on your lap...falls down. The smart connect is excellent, the fitting is very good, but I cannot live with such a poor design to hold the ipad and keyboard together. I wish that Logitech would have the "Create" model available using the smart connector. Now that would be a great combo.

    11 of 11 people found this useful

  • 1.0 out of 5 stars

    Disappointing

    • Written by John D from EAST MOLESEY

    I’m a big fan of Logitech normally. But the ‘Slim Combo’ wasn’t right for me. The Keyboard is great, up to Logitech’s normal standards. But the whole ‘combo’ as a case to carry the iPad around in is poor. It is heavier than expected and feels cumbersome. When you want to open it and lift up the keyboard to use it, it’s not intuitively obvious which way round everything is. Worst of all, although the keyboard is hinged to the smart connector, it does not clip onto the base. Instead, it slides around, and comes off completely and all too easily, usually when you don’t want it too. It’s a shame, but this one needs more thought. I took it back within 24 hours for a refund.

    11 of 11 people found this useful

  • 1.0 out of 5 stars

    Awful case DO NOT BUY

    • Written by Bret S from Potomac

    This case is absolutely awful. Great Idea, terrible execution. The Ipad wont stay connected while it is set in place and only connects when I hold the Ipad up to the keyboard. Save yourself some money and go with any other case available. Very disappointed.

    12 of 14 people found this useful

  • 1.0 out of 5 stars

    LOGITECH SLIM FOLIO

    • Written by James W from Arlington

    What a piece of junk!!! When it first blue-toothed to my new ipad it was great...for one email. Now, i have to pound the keys to get it to work. Being
    Returned to BEST BUY in 53minuteds. Don't buy this junk!!

    10 of 28 people found this useful

  • 1.0 out of 5 stars

    A Most Unhappy Surprise

    • Written by Richard S from Grand Rapids

    Normally I like Logitech's accessories very much. This floppy mess however is--bar none--the worst accessory of any brand I have EVER purchased. To begin with, it looks, feels, and acts like a cheap piece of hastily designed cheap plastic. There's not much problem with it while sitting at a table while using it. Not sure how many users do that often, since most of us use a laptop for that experience, and using it on your lap is just awful. I really can't get over what a terrible product this is, especially considering it's been paired with the "world beater" that is the iPad Pro 10.5. Brilliant tablet! Awful, awful keyboard case. Absolutely ruins the whole experience...and just to be clear, I blame Apple just as much as Logitech for this mess. THEY made the decision to carry this junk product.

    9 of 11 people found this useful

  • 1.0 out of 5 stars

    Kick Stand Hangs

    • Written by Robert S from PHILADELPHIA

    I actually like this case. But I don't like that the kickstand hangs loose. Apple does not let me post an image in this review unfortunately.

    7 of 8 people found this useful

  • 1.0 out of 5 stars

    Terrible keyboard, Worst customer service

    • Written by Will W from South San Francisco

    The design of the keyboard is so-so, but acceptable. it served me well for about a month; before the keyboard just decided to stop working. No form of resets, or updates to the iPad could get it to work. I tried to get it replaced by Logitech, and 2 weeks into it, I'm still going round and round through their generic email responses. Worst Logitech product I have ever owned, wish I had waited for something better to come along.

    12 of 12 people found this useful

  • 1.0 out of 5 stars

    Nice concept, failed execution

    • Written by Thomas F from Camanche

    First off, I'm a huge fan of Logitech's create keyboard case. I loved it on my ipad pro 9.7". The slim combo for the ipad pro 10.5" was a terrible case. I like what Logitech was going for, but they didn't quiet get there. First off the thing is huge! it's not slim in any way. it easily quadrupled the thickness of the ipad, making it bigger than a mac book. it's very well protected, but looks terrible and is heavy. they put a rounded back on the piece that the ipad sits in. WHY? When using the ipad by itself and you go to set it down, it sits there and rocks. Granted you can set it face down...It has a huge lip that protects the screen, but if you're trying to write with apple pencil, forget it. the keyboard was good, but detached very easily. Overall, i was shocked that Logitech put that case out.

    10 of 11 people found this useful