• 1.0 out of 5 stars

    Dear Apple

    Dear Apple - stop being stupid. For such a great engineering company, why can't you get the obvious things fixed. These cords fray at the connector. ALL of them do. Sometimes at the power brick, sometimes at the Mac end. Then I have to go spend 80 bucks for another adapter - when all I really need is the cord. So do the right thing, and put a MagSafe connector on BOTH ends of the cord, and a MagSafe jack on the side of the power brick just like the one on the side of the computer. Then, I could (1) disconnect the cord completely from the adapter when it's in my bag, and not have to worry about the cord getting bent and broken where it connects to the power brick, (2) could have my choice of cord lenghts - maybe a short one for my desk and a long one when I travel, and (3) I could replace JUST THE CORD if it got damaged or worn, for something like 5 or 6 bucks instead of 80. What do you think? Would it be so hard to do?

    5271 of 5374 people found this useful

  • 2.0 out of 5 stars

    Yes for Unibody, No for older MBP's

    Own Early 2008 MBP and Late 2009 MBP.
    Works on the unibody, does not on my early 2008.
    The port on the new MacBooks are smaller and more shallow, this charger reflects this change and will not make contact with older ports found on non-unibody.
    Buyer beware, save yourself the hassle and find an 'I" MagSafe charger if you have a non-unibody.

    1709 of 2211 people found this useful

  • 2.0 out of 5 stars

    They kinda fixed teh second most important problem...wow great job

    While its fine and dandy that they changed one end of the cord, its the other end that is most likely to malfunction. I love my macs no doubt about it - but the magsafe adapters make me hate apple. The magsafe is such an expensive devise and at the same time the cord is so prone to braking off where it is connected to the charger. And then you cant just buy a new cord...you HAVE to buy a whole new charger...this is both very bad for the consumer and also for the environment. I really hope apple will soon realise that this way of milking costumers is not viable in the 21th century.

    So I beg you Apple: please fix the real problem and make a magsafe with a detachable cord.

    707 of 739 people found this useful

  • 1.0 out of 5 stars

    Why won't Apple fix these awful power cords?

    Well, the answer is clear. They are horribly overpriced at $80 and they break every 8 months or so. Clearly a goldmine for Apple.

    In the past 3 years, I've had one break near the magnetic end and one near the wall plug end. A third just mysteriously quit working, though it looks brand new. I am very careful with these cords, but it makes no difference.

    Also, they get dangerously hot.

    I had just talked my mom into switching from PC to Mac, but honestly now I might talk her back into a PC.

    I know these complaints are not new. Several reviews say the same thing. So when is Apple going to fix the problem? Or at least come up with a "Buy 3 Cords Get 1 Free" deal?

    632 of 659 people found this useful

  • 3.0 out of 5 stars

    Not compatible with older Macbook Pros

    The MagSafe connector on this power adaptor does not fit older models of MacBook Pro. This newer connector is marginally smaller and does not fit snugly into the socket on the computer. I bought two of these at the Apple Store, Regent Street which didn't work, and I was eventually advised to buy the older part number MA938B for my January 2008 MBP. Check before you buy!

    489 of 579 people found this useful

  • 1.0 out of 5 stars

    How can the power supply be such a bad product?

    I've had my MacBook Pro for about a year and I've already had 2 power supplies fail on me. One failed in that it no longer charges and the other failed in that it's wire unraveled from the base of the power supply. What's more, even when new, the wire wrapping mechanism is woefully substandard compared to the power supply that came with my prior computer, a Dell laptop. I had the Dell for 2.5+ years and never had one problem with the power supply. Plus the Dell cord wrapping mechanism made my Dell power supply a joy to use whereas I hate, hate, hate having to pack and unpack the Mac's power supply, especially when I need to carry the longer cord which simply Apple doesn't provide a wire wrapping mechanism for.

    Okay Apple, you can pour R&D into the iPad and iPhone 4.0 but you just pay no attention to the details like the power supply. Come on, pay a little attention so we can have a better day-to-day user experience with the thing. If it were a better product I wouldn't mind paying an extra $79 for a spare, especially if it didn't die after 6-9 months.

    332 of 355 people found this useful

  • 1.0 out of 5 stars

    Come On APPLE

    You make a superior computer by far - but why can't you seem to figure out the power cord situation? It doesn't fray at the computer end - it frays at the POWER END right where it comes out of the power box! And it does it within a year of use. I've NEVER had one fray at the other end. I KNOW you can get this right but until you do, you should provide FREE replacements for these substandard power cords. I wouldn't mind paying shipping cost but 79.99 plus tax for something that should last as long as the computer? Come on!

    286 of 290 people found this useful

  • 1.0 out of 5 stars

    Poorly designed power supply

    The power supply has a poorly designed strain relief that allows the wire to break apart at the base of the power supply. I have had my mac laptop for a little over a year, and the power supply is already shot. What is worse is that it seems the wire wrapping mechanism is designed to cause this particular problem. This should not happen, especially because I take very good care of my electronics. I had a clunky old Dell laptop for work for over three years and this problem never occurred with the dell power supply. Unfortunately I need to buy another one of these because I need to use my laptop.

    I have been a fan of Apple products for over a decade. They offer the best computing experience money can buy. Given how well the laptops are designed, this should NEVER happen.

    261 of 270 people found this useful

  • 2.0 out of 5 stars

    Design improvement required

    I like the magnet and angle design of the plug. Very cool. I realize the cable needs to be pliant otherwise it would come unplugged every time you fidget with the MBP in your lap. I get it, however, this cable is extremely thin. It's vulnerable. I'm not surprised other people have experienced problems with the cable. My kitten chewed through my cable last night and he's just a tiny little punk, not a big punk like my other cat. I realize it's not Apple's fault about the cat, however, this unit is in perfect working order save for a bite mark on the cable. This is where we need a design upgrade. The cable should plug into the base with a snug connection, that way we can purchase a replacement cable instead of the whole unit in case something happens to only the cable. The current design is like forcing us to throw the baby out with the bathwater. We should be able to keep the adapter and simply replace the cable. From there, it would be nice if we could buy different types of cables, a thicker cable, a different color perhaps. If it were affordable, I would just order a few of them to have on hand in case something happens. Apple, please consider this. It's wasteful and harmful to the environment to have to chuck the whole unit into a landfill just because of a frayed cable.

    237 of 252 people found this useful

  • 1.0 out of 5 stars

    Biggest piece of feces ever

    3rd one in a year just gave way. Same problem as everyone else. Seriously Apple, don't you make enough money already that you don't hose your customers by making them buy a new charger every couple of months. You make me sick for doing this to people!

    210 of 214 people found this useful

  • 5.0 out of 5 stars

    Fully compatible with older MacBook Pros

    It works fine, and fits exactly the MagSafe power port on my late-2007 15-inch MacBook Pro, even though the computer was originally supplied with a "T" style MagSafe connector. Buy with confidence.

    267 of 342 people found this useful

  • 1.0 out of 5 stars

    Apple's biggest MAC failure

    The adapter failed after one use. I purchased it after ignoring the plethora of bad reviews hoping it would solve the problem of the original power cord on my 2008 MacBook Pro falling apart in the first year of use. There are countless discussion threads on this problem on numerous websites. Apple needs to stand behind their entire product - you purchase the entire MacBook Pro with the expectation that the laptop and accessories (especially the power cord) will withstand normal wear and tear over at least a several year period.

    200 of 213 people found this useful

  • 1.0 out of 5 stars

    One more disappointed customer.

    Basically what everyone else said - the connector frayed and there's no way I can use it anymore. My boyfriend who is also a Macbook Pro user also had similar problems just a few months ago. I need to shell out $80 for a new power cord now, money that SHOULD be going towards an apartment, a wedding or a college tuition. Absolutely ridiculous.

    191 of 205 people found this useful

  • 1.0 out of 5 stars

    Great products, lousy power cords

    I seem to recall a magical time when Apple power cords could survive being run over by a truck, set on fire, and then thrown into a river. I had a clamshell Macbook, circa 2000, that I never once replaced the cord on after years of service. Yet somehow, in the three short years that I have since upgraded to Macbook Pros, I have gone through more power cords than I count. The plug in style found on the 2007-2008 models frayed at every possible point and the insulation was extremely vulnerable to cracks. The square magnetic ones were terribly weak and fell out at the slightest breath of wind, and were not terribly stable power-wise. The newest ones offer few improvements. It looks cooler anyway. I have had a one of these futuristic sleek cords for ten months now, and have replaced my power cord three times because it simply stopped functioning. No fraying, it just plain gave up the ghost. It's not some kind of power surge in my house, because my husband's HP power cords could last through the apocalypse. I get that making a cheap power cord means you make more money because we're hardcore apple freaks who will keep buying new ones anyway, but that's a pretty lousy way to treat your loyal customers who are responsible for your world-wide success. Send out the standard ones with computers and then sell a $100 un-killable version. Trust me, we'd be happy to buy it. Or more happy than having spend $80 every six months.

    164 of 168 people found this useful

  • 1.0 out of 5 stars

    Another poor product from Apple

    I am now on the third power supply for my MacBook Pro. The cabling and where it attaches to the connector is just not man enough for the job. Come on Apple, sort your power supplies out. 3 in less that 2 years is just not acceptable. I have a work supplied Lenovo PC which is on the same power supply and is now 5 years old - and is usually plugged in and kicked around under the desk at meetings. I also have a Sony Vaio PC with a power supply that failed after 6 years. The replacement incidentally was £19 - not the £65 rip-off that Apple charge. Very disgruntled customer with poor Apple design and rubbish reliability.

    147 of 149 people found this useful

  • 1.0 out of 5 stars

    IT'S THE POWER CORD, STUPID.

    My 17" MacBook Pro, purchased 1-15-2007, is a wonderful machine. The original 85W power cord finally failed. A new cord, purchased 7-16-10 which came in the "L" design, never worked well. The new battery hung up at different points, taking two days to hit 100%. Finally the light on the MagSafe would not light, and the computer would not recharge except if I hard restarted it or took the battery out and pushed the restart button for. It worked, then it didn’t. Much web reading, much problem solving with an Apple repair store who returned it to me working "perfectly". (Hint, they used a T adapter for bench work). I got it home and plugged in my still new MagSafe L. Same problem. Took it back. Plugged in my L cord, plugged in their L. No light, no charge. Hmm. The tech brought out a T adapter. Fired right up: lit up, started charging the computer. Next, several hours of talk with MY APPLE folks and a new adapter arrives today. Horror, it's another L! Again much time on the phone. Finally, an APPLE confession: TRY THE NEW L, the off line engineers say that this L is actually not the old L, it is REDESIGNED to be deeper and to actually fit my early MacBook Pro. We will see...It does not have the same part number as the other Ls. When questioned about why this is not known on the internet and Apple’s site, I was told that this info is for "internal" use. The computer, the cords, all ok! What a waste of every ones’ time and resources. Maybe this L will work...maybe not. Keep your fingers crossed. The part number seems to be 661-5788, not standard Apple parts speak. Hope this helps someone else out there.

    144 of 150 people found this useful

  • 1.0 out of 5 stars

    Waste of Money

    After 10 months my charger broke! The chargers are very overpriced. Fix this issue APPLE!!!!

    140 of 143 people found this useful

  • 1.0 out of 5 stars

    Apple don't care!

    After following all the instructions as to what to do and not to do for 15 months the adaptor stopped charging the battery. Returned to Apple under 3 year care package and told fault was with the adaptor (cable stress) and we had to buy a new one...

    Why have 3 year support on a £1600 MacBook Pro and then insist it's not a quality issue so we have to purchase a new one!

    Totally agree with other reviewers - Apple have designed something that is not fit for purpose!

    128 of 130 people found this useful

  • 2.0 out of 5 stars

    Needs design tweak

    Here I am a year after purchasing my laptop and having to replace the power adapter. I love the magnetic feature but it the end that connects to the block that I have issues with. Currently I have duct tape around it so as to prevent a fire/exposure of inner wires. Why can't this end be attached in a different way that would eliminate / reduce wear? Apple is good about our environment in the design of its hardware, it's time to make this simple change saving our landfills from an abundance of these power adapters.

    124 of 127 people found this useful

  • 1.0 out of 5 stars

    Poor quality considering the premier product

    As hundreds of others have found, my MacBook Pro cable has severed, at the connection to the adapter. If so many people have this problem - why have apple not fixed this instead of bringing out rubbish small iPads?
    £65 is ridiculous for a product that probably won't last me a year. Disappointed.

    116 of 117 people found this useful