• 1.0 out of 5 stars

    Not fit for purpose

    Just to add another voice to the tale of woes about the magsafe 2 chargers and the usual failed/frayed cable at the charger end. The product is not fit for purpose and at the very least Apple should offer a free replacement or repair service, not be charging 80quid for the pleasure of buying the same piece of junk. I do not understand how they can remain in complete denial about this failure mode. Shame on you Apple for releasing this garbage and then failing to do anything to acknowledge customer complaints.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Terrible!

    First off...This charge is just terrible! It disconnects constantly, don't get me wrong the magnet is a great idea.. However, it just disconnects way to easy. The slightest movement will make the fall off. Talk about annoying. Second... The cord is so thin that it kinks so easily and destroys the cord. I was charging mine today and it randomly stopped charging. Turns out the cord got too destroyed from all the kinks in it and it broke. Third... THE PRICE IS OUTRAGEOUS! WHY $80 FOR A CHARGER!!!??? Especially one that doesn't last or even works properly!!??

  • 1.0 out of 5 stars

    Lamentable quality

    I have a 2015 MacBook Pro - top of the range laptop. The cabling to the Magsafe connector is fraying and supported with 'gaffa' tape.

    I have a 2007 MacBook Pro (replaced by the one above) whose Magsafe wiring is still pristine.

    The computer is utterly outstanding, the power supply cabling is reprehensible. Apple, what has happened to your quality control - you should be thoroughly ashamed of yourselves.

    The general quality of Apple cables is also poor, with insulation breaking down far too quickly - what is going on?

    £2000+ for quality such as this?

  • 1.0 out of 5 stars

    Awful charger, as bad as the first model, don't buy a Macbook.

    Terrible charger, rubber perished next to the magnetic connector in just over a year, apple are refusing to design a better charger and would rather keep the charger money flowing in along with sticking with their aesthetics.

  • 1.0 out of 5 stars

    2nd time buying a replacement charger. Total rip off

    These chargers get too hot to quickly. Also they are not durable. Mine is so frayed, I'm embarrassed to use it in public. They are NOT built to last and now I have to by a 3rd one. :-(

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    utterly terrible!

    Can't believe apple still haven't redesigned these. The fact that 90% of the reviews for this product are 1 star should be enough for apple to pay heed. They always break in exactly the same way with the joint next to the computer socket becoming frayed, even with light use and when well looked after. Having to pay £79 for a replacement on a fairly regular basis due to poor design is unacceptable. Apple have access to some of the most talented designers and engineers in the world... surely they can do better than this.

    Here's a suggestion. As the power brick is the expensive component simply change the design so that the cable leading from the power brick to the computer is the interchangeable cable/extension. presto! The part that always breaks is now detachable and can be cheaply replaced without having to invest in a whole new power brick. surely this is obvious!?

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    Dangerous product - calling for 0 start option!!!

    Too hot to touch after just 20 mins charging! Is there an alternative? Now reading these complaints really disappointed Apple not doing anything about this! Serious concerns re fire safely!!! This is a 3rd charger with same problems in under 4 years! Apple if you can't get your act together to produce a safe charger please get another company to do it on your behalf! Seems other companies have it worked out!

    0 of 1 people found this useful

  • 1.0 out of 5 stars

    Very hot, brittle and dangerous

    I've been concerned for a a long time about the amount of heat this power adaptor generates. It has now split at the weak point (on the thinner cable) and seems to have shorted/fused. It's a potential fire hazard and not at all safe to leave unattended, which ruins the slick user experience associated with the majority of Apple's designs. I simply do not feel reassured about this adaptor in the same way I do about the £2500 worth of MacBook Pro it came with. Apple should be refunding dissatisfied customers for this huge mistake in their product line, and promise to build strong, safe power adaptors as a matter of priority.

  • 1.0 out of 5 stars

    Unbelievable

    Weak cable and this the third time I must buy the charger. 1 star!!!

  • 1.0 out of 5 stars

    Expensive junk. Terrible design

    This will be my 3rd replacement in 5 years. Even with relatively light use, and tape added to the weak point between the hard socket and soft cable to try to make it last a bit longer, don't expect it to last longer than 6 months. It is a terrible design, and grossly overpriced.

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    Design & Functionality - ok / Durability - worst

    I actually like the design and functionality of the charger. Unfortunately, I already had to buy my 3rd charger just at the end the 3rd year of having my Macbook. The cables constantly break, always at both ends and the wires come out, which doesn't´look good and most certainly also isn´t safe. So consider these "service costs" probably for each year.

    6 of 6 people found this useful

  • 1.0 out of 5 stars

    Quality has significantly went down, and keeps going down...

    It's really sad when you know the quality of products have gone down. I have a 2013 13in mac with the same charger I received at purchase. With this 15in retna macbook, I have gone through 2 chargers already. This is insane, as these chargers are not cheap!

    7 of 7 people found this useful

  • 1.0 out of 5 stars

    Worst charger design

    This is the worst charger design i've ever seen. One tiny movement or bump and the charger is ripped out. This contributes to the charger wearing out even quicker than previous models (if that's even possible). I previously had the charger from the 2011 Macbook pro and that was 10 times better than this one. APPLE, please go back and design another charger to replace this one. Since these chargers don't last long, i'm sure I will be replacing this one soon enough (p.s. wrap your charger in white electrical tape near the places it wears right when you get the new one)

    5 of 5 people found this useful

  • 1.0 out of 5 stars

    Expensive and substandard - where is the 0 star option?!

    I am now on my third charger in less than two years. I would in AV so I know how best to handle cables. My partner is on her second charger in two years. Fraying at the same point every time (where cable meets adaptor) and constant overheating even with moderate use.

    Paying close to 100€ every 15-16 months for a product that costs thousands is a disgrace. When the original MagSafe had a known similar issue with the cable fraying around the MagSafe adaptor a few years ago, it was recalled. With so many people online and in store having exactly the same issue, why is this product not being recalled or radically redesigned?

    Likely because of Apple's growing contempt for, and arrogance towards, its loyal customer base. Maybe time for that loyalty to end soon and I'm definitely reflecting on alternative options.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Not Even worth 1 Star.

    For the price of a 15" MBP you would think that you'd get a charger that works for longer than a few months. Apple should really refund/replace faulty chargers, they're overpriced paperweights.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    ABSOLUTE TRASH - BOTH COMPANY AND CHARGER

    This is the FOURTH charger I'm buying for this macbook at the ridiculous price of ~100 CAD.

    Congrats, idiots - this $100 is going to ensure I don't spend 3k+ on another macbook or mac product again.

    10 of 10 people found this useful

  • 1.0 out of 5 stars

    Awful.

    I'd rate this product 0 stars if I could. I have had to replace so many chargers since I have bought my macbook at least one every year the previous the most recent replacement was no longer within the warranty so I had to pay for a new one. It has just broken (overheated) again and I am going to have to pay yet again. I find it ridiculous for the amount of money I have to pay. I'd happily pay it if i knew this was a one off issue but it is reoccurring. Time to change to PC?

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    Forced to buy 3rd one in less than 3 years

    For the price, they should last at least as long as the MacBook. I have never had to replace any charger for any other laptop ever.

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    What is the matter with Apple?

    This morning my 4th charger of this type failed. Why is it Apple can produce the most beautifully made laptops but the chargers are complete rubbish? It wouldn't be so bad if the price was reasonable but it isn't. Apple - if you charge a high price we expect quality, sort out your quality control on these chargers.

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    Great laptop let down by dreadful power supply

    My 15" MBP Retina is now just over 2 years old and I am on my third power adapter. This is not a computer that is used every day - it comes out for an hour every Saturday morning to make some changes to a website. So many other people seem to be having unsatisfactory experiences with this product I'm surprised Apple haven't redesigned it and recalled older ones.
    My main computer is a 9 year old white MacBook which is still on its original charger. Something is wrong here.....

    3 of 3 people found this useful