• 1.0 out of 5 stars

    apple superdrive

    the worst product I ever had this dismay second hard drive the first one broke after burning 3 dvd the second one lasted a little longer I was able to burn about 30 I had the same issue on my desktop i had to pay $168.00 to have it fixed dvd gets trapped inside drive

    9 of 9 people found this useful

  • 1.0 out of 5 stars

    USB SuperDrive

    Used it 3 times and it no longer takes the CD! Worthless. Come on Apple, your products should be way better than your competitors!!! Fix this for your loyal product users!

    11 of 11 people found this useful

  • 1.0 out of 5 stars

    doesn't work

    have tried this device on every computer in the house and it many different types of discs and it doesn't read any of them.

    28 of 30 people found this useful

  • 1.0 out of 5 stars

    Didn't even last a year

    Bought it for my daughter to use with her MacBook Pro. Didn't even last a year.

    26 of 27 people found this useful

  • 1.0 out of 5 stars

    A very poor product by Apple.

    i have been an apple customer for many years, but this product is very bad, I do not reccomend this product save your money.

    22 of 27 people found this useful

  • 1.0 out of 5 stars

    DUMB

    I finally gave up and bought a Samsung external DVD burner that ACTUALLY HAS AN EJECT BUTTON!!!!!!!!! And discs don't get trapped in it with no way to eject them. What a piece of garbage this Superdrive was. I can understand minimalistic and clean but Apple, really? C'mon. You put a disc in something, it's going to get stuck. Give me an eject button at least, don't make me use keyboard buttons and terminal commands that don't work 95% of the time. And this thing was SOOOOOOOOOOOO slow. The Samsung one rocks and is super quick. And I HATE all things Samsung. That's saying something.

    33 of 37 people found this useful

  • 1.0 out of 5 stars

    Don't purchase - This drive is a dud!

    I own a LOT of Apple products - I'm a big supporter and I do all of my work on Apple products. We purchased this drive in 2016 and it has never worked! The disc DOES NOT mount, and the drive NEVER ejects the disc properly. Luckily we don't need to use many discs anymore but on the rare occasion i give it a try and it has NEVER worked! Im still an Apple user/supporter but this drive is a BIG disappointment.

    22 of 25 people found this useful

  • 1.0 out of 5 stars

    Won't eject

    Had this super drive for almost 3 years. The other day I wanted to import a cd to my library to download it to my iPod, everything went well until I tried to eject the cd. It wouldn't eject for nothing. I unplugged it plugged it back in still nothing, it would just make a whirring sound. Kept hitting the eject button no response finally out of options I just turned the stupid thing upside down and hit the eject button and low and behold it ejected the cd. Loaded the same cd in same thing it wouldn't eject turned it upside down it ejected. Repeated this several times. So if you run into this problem try turning upside down. I only use the superdrive to import cd which is very seldom. I agree with the other people this thing is a piece of junk. Apple really needs to redesign the superdrive. Not worth the money!!!!!!

    31 of 32 people found this useful

  • 1.0 out of 5 stars

    Not for me

    Unit took TurboTax disc, whirred and clicked, then spit it out. Tried an older TurboTax disc, same thing happened so not a faulty disc. Tried other discs including a DVD, same issue. Am disappointed - will return for refund and will do more extensive shopping online, reading customer feedback first.

    42 of 43 people found this useful

  • 1.0 out of 5 stars

    Glitchy, frustrating

    I regret purchasing this product and not returning it in time. I don't know if it's cheaply made or what, but it has never worked right. It is constantly spitting out CDs and DVDs. I would recommend trying to find an alternative before buying this product.

    27 of 27 people found this useful

  • 1.0 out of 5 stars

    Not durable and impossible if a disc gets stuck

    We have purchased and feel stuck with this disc drive. Our children have jammed the disc drive 2x and both times the drive broke due to the disc jam. This is something that happens all the time with littles and its amazing how Apple has not problem solved this major flaw. There is no way to forcibly eject a disc, and if the Geniuses end up opening it up to get the discs out, the drive is toast. It only comes with a 12 month warranty so after 1 year your $80 drive is trash.

    25 of 30 people found this useful

  • 1.0 out of 5 stars

    Awful!

    I just bought this item a couple of days ago because I was in need of uploading pictures to my macbook air. While trying to upload, this product would not work whatsoever. I'm highly disappointed because I just wasted $80 on something I needed.

    28 of 28 people found this useful

  • 1.0 out of 5 stars

    You live and you learn

    Even if I had read the NEGATIVE reviews for the Apple USB drive,
    I still bought the USB Drive 2 years ago with my 2015-27 inch iMac,
    I must of used my drive at most 40 times since,
    I unplugged it in October when the MotherBoard of my 2015-27 inch iMac died...
    now my USB SuperDrive is dead, (and was probably for a while, but went unnoticed)...

    Bottom line, this drive isn't reliable, and overpriced.

    I won't be buying another Apple Super Drive.

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    waste of money

    i had mine for 2 years !!! then it suddenly stopped working!!!! i was told by Apple genius bar to buy another one !!!!!

    26 of 28 people found this useful

  • 1.0 out of 5 stars

    Disappointed that Apple would sell this unreliable product!

    This product is totally useless. worked at first then died with a new dvd in it. The most ridiculous thing is that they wanted me to bring in my Macbook Pro and the USB drive and leave them in the store for a few days so they could try to eject the dvd.

    I own an I Pad, I Phone and the MacBook Pro which are superior products.

    WHAT HAPPENED? Why sell this inferior product?

    43 of 45 people found this useful

  • 1.0 out of 5 stars

    Not recognized by MacBook Pro anymore

    I don't use this very often. Tried to use it today. MacBook Pro (only 3yrs old) won't even recognize it anymore. Received this as a gift when I got the MacBook Pro since the disc reader/writer is no longer integrated into the laptop. Can't believe this!

    47 of 51 people found this useful

  • 1.0 out of 5 stars

    Nothing 'super' about it...

    I bought the superdrive as an essential piece of kit to accompany my Macbook pro (2015 model) as it did not have a built-in drive. The main reason I decided to pay the premium, the best part of £80, was the fact it was an Apple product - a brand I was familiar with and so far had not let me down. Unfortunately this drive is very temperamental, sometimes I have to load a CD into the drive multiple times before it works at all. Sometimes it takes 2 hours to import a single CD and even this is not done correctly as only 30 seconds of the CD gets imported.

    Apple has moved away from built-in drives and my Macbook pro is amazing. However as apple moves away from USB slots ect., and we have to buy these add ons I expect them to at least work. My confidence in the brand and the products has been severely knocked and its hard to to feel cheated out of so much money.

    I was lured in by the brand and the attractive design but thats all this have to offer, my advice would be to buy a cheaper drive that actually works and spend the rest of the money saved on more CD's!

    58 of 59 people found this useful

  • 1.0 out of 5 stars

    Died silently while not being used ... RIP

    Bought this back in 2013. Now just connected it to my iMac because I needed it again after a long time and ... It stopped working. It died silently while resting in it's box for 2 years . Perhaps it was designed like this to make us buy a new one ???

    80 of 94 people found this useful

  • 1.0 out of 5 stars

    It stopped working

    I have purchased one back in 2010, it stopped working! Tried using it with my Mac book pro and Mac air and it no longer works. I also barely used it.

    72 of 80 people found this useful

  • 1.0 out of 5 stars

    Very Disappointed

    I have only had this product for about ten months. It has spent the last eight unused, I have probably used it less than 20 times in total and it has always been glitchy. Now it has a documentary that I borrowed from a professor stuck in it, computer will not recognize disk drive at all so I do not have the option to eject although the disk drive recognizes that it is plugged into the computer.
    Long story short, this is an extremely glitchy product, no where near worth the $80- I would recommend buying a cheap knock off- you will not only save money but will most likely have a product that works MUCH better.

    66 of 69 people found this useful