• 2.0 out of 5 stars

    Poor Phone Quality

    • Written by Michael K from Darien

    I like these as earphones for working out. They stay in ear well and audio quality is good. When it comes to phone calls, this is where the Beats fall woefully short. I get complaints that my call audio is poor, muffled, clicking and lots of background noise. Unacceptable for a $250 headset. Will likely return shortly

    32 of 55 people found this useful

  • 2.0 out of 5 stars

    Smooth connection, tinny sound

    • Written by Adam W from San Jose

    I'm sure I'll get flamed here for saying something negative about an Apple product, but much as though I want to like these (the connection/pairing experience and iCloud sync across to my Mac and Apple Watch is so clever), the sound quality is...bleh. It's super tinny with very little meat to it without cranking the volume to the point that it almost hurts. I flipped back and forth with my old Bose Soundsports (sheesh do I hate that connecting cable) and while the sound on those is muddier, it's far less harsh and so easier to listen to for extended periods.

    I guess Apple wanted to "de-Beatsify' the sound by toning down the bass, and in the end the turned the treble knob to 11. My search for comfortable AirPod alternatives continues...

    38 of 68 people found this useful

  • 2.0 out of 5 stars

    Problem! Problem!

    • Written by Martin C from Hong Kong

    I got an issue, my right earbud stops charging sometimes and it's kinda frustrating when I needed to use them and the battery run out even though I just took them out from the charging case. It was working fine for the first month but not afterward.

  • 2.0 out of 5 stars

    sometimes they work sometimes they don't... don't expect apple to fix them

    • Written by Nicholas U from Portland

    Purchased in June, the left beat stopped working two months later, for no apparent reason. I spent 30 mins wasting my time on the phone with apple. They suggested I go to the store and talk to a genius. Drove down to the store, waited 30 mins and was told it would have to be sent away to be repaired and it would take a week to fix. When I told the rep that spending $295 on headphones that only lasted 2 months and they don't have the power beats in-store and I have to wait a week to get them repaired was pretty lame. The salesperson was shocked that I wasn't happy. It just shows what has happened to Apple customer service. They just want my money and think their customers should be content with their average service.

  • 2.0 out of 5 stars

    Beautiful but did not like it

    • Written by Vineet S from Melbourne

    Uncomfortable in ear .. sometimes the sound lag between the two pieces.
    Can wear it for more than 30 min

    0 of 1 people found this useful

  • 2.0 out of 5 stars

    Sound quality is less than stellar

    • Written by Keith W from Brooklyn

    I ordered these right away after hearing good reviews from early You Tubers. I wanted to use them mostly for gym purposes. I have the AirPods 2 and they sound ok for what they are. Unfortunately for actual gym use the AirPods don't stay snug in my ears so I basically use them for phone calls. When these Power Beats Pro were released I thought these would be the solution for my situation. However when I received them today paired them to my phone I was shocked how lack luster the sound quality is. I've been using the Bose Free Sound Sports for the gym and although they are not perfect the sound quality blows these Power Beats Pro out of the water. I was literally laughing at the sound of the Power Beats Pros after being used to the Bose. I don't know how others feel but for $272.00 I want some amazing sound quality with full range coming from them. These have that mid to high range sound with not too much low end or high end just a lot of emphasis on mid range. You can get that kind of sound quality from a pair of wireless earbuds on Amazon for like $30. I know, I know you won't get the "H1" chip with $30 earbuds, but they will have the same sound. So for me I'm not willing to fork over an extra $240 for the convenience of that chip for $30 sound quality. I also noticed that you can't help but hit the Beats logo when putting them in your ears which stops the music and kind of got annoying real quick. But to be fair maybe with time of use you would get used to placing them in your ears without pushing the button by accident. I really can't comment on battery life because I put these things right back in the box to return them. I'm sticking with the Bose.

    23 of 52 people found this useful