AppleCare+ for iPad

AppleCare+ provides up to two years of expert technical support and additional hardware coverage for iPad and Apple Pencil from Apple, including up to two incidents of accidental damage, each subject to a service fee of NZ$75 for iPad and NZ$49 for Apple Pencil.1 In addition, you’ll get 24/7 priority access to Apple experts via chat or phone through getsupport.apple.com.2 Coverage begins on the original purchase date of your iPad.

AppleCare+ benefits are in addition to any legal rights provided by New Zealand consumer law. For details, click here.

One stop for expert service and support

Because Apple designs iPad, iOS and many applications, iPad is a truly integrated system. And only AppleCare+ provides one-stop service and support from Apple experts, so most issues can be resolved in a single call.2

  • Direct access to Apple experts via chat or phone2
  • 24/7 priority access through getsupport.apple.com
  • Express Replacement Service

Additional Apple hardware coverage

AppleCare+ provides repair or replacement coverage, both parts and labour, from Apple-authorised technicians. Service coverage includes:

  • Your iPad
  • Battery1
  • AirPort device3
  • Included USB cable and power adapter
  • Apple Pencil purchased with your iPad
  • Up to two incidents of accidental damage from handling, each subject to a service fee of NZ$75 for iPad and NZ$49 for Apple Pencil

Software support included

Whether you’re sitting in the comfort of your home or office, or on the go, you can get direct access to Apple experts for questions on a wide range of topics, including:

  • Using iOS and iCloud
  • Connecting to wireless networks
  • Questions about FaceTime, Keynote, Numbers, Pages and other Apple-branded iPad apps

Important notes

Purchase AppleCare+ with your new iPad. Or buy it within 60 days of your iPad purchase:

  • Online (requires you to verify your serial number and run a remote diagnostic)
  • By calling 0800-127-753 (requires you to run a remote diagnostic and provide proof of purchase)

See the AppleCare+ terms and conditions for complete product details.