AppleCare Pay-Per-Incident Support

If your Apple products aren’t covered by complimentary support, local consumer law, an AppleCare Protection Plan or AppleCare+, you can purchase support to cover a single incident.

To purchase pay-per-incident support, please call


For Apple Products

Purchase a single incident of support for help troubleshooting Apple products such as AirPort devices, Apple TV devices, iPad, iPhone or iPod devices, or Mac computers; Apple operating systems such as iOS, OS X or OS X Server (graphical user interface only); Apple-branded consumer apps, such as FaceTime, Find My iPhone, iTunes, or iLife or iWork apps; or Apple-branded pro apps such as Final Cut Pro and Logic Pro.


Cross-Platform Integration

Purchase a single incident of support for system and network configuration issues, including mixed-platform integration support and assistance with command-line interface tools.

For More Information

Please review Apple’s Terms and Conditions for further details on AppleCare pay-per-incident support offerings.

AppleCare Products

Purchase an AppleCare product and get unlimited telephone technical support and hardware coverage for the life of the plan.