AppleCare+ for Apple Watch

Apple Watch and Apple Watch Nike+

AppleCare+ for Apple Watch and Apple Watch Nike+ provides up to two years of expert telephone technical support and additional hardware coverage from Apple, including up to two incidents of accidental damage coverage, each subject to a NZ$119 service fee.1 In addition, you’ll get 24/7 priority access to Apple experts by chat or phone through getsupport.apple.com. Coverage begins on the original purchase date of your Apple Watch.

AppleCare+ benefits are in addition to any legal rights provided by New Zealand consumer law. For details, click here.

One stop for technical support

Because Apple designs Apple Watch, watchOS and many applications, Apple Watch is a truly integrated system. And only AppleCare+ provides one-stop service and support from Apple experts, so most issues can be resolved in a single call.2

  • Direct access to Apple experts via chat or phone
  • 24/7 priority access through getsupport.apple.com
  • Local Apple hardware service when travelling around the world
  • Express Replacement Service

Apple hardware coverage

AppleCare+ provides repair or replacement coverage, both parts and labour, from Apple-authorised technicians. Service coverage includes:

  • Your Apple Watch
  • Battery1
  • Included magnetic charging cable and power adapter
  • Up to two incidents of accidental damage, each subject to a service fee of NZ$119

Software support included

With AppleCare+ for Apple Watch, Apple experts can help troubleshoot:

  • Using watchOS
  • Connecting to iPhone, including iOS and the Apple Watch app
  • Questions about Apple-branded Apple Watch apps

Important notes

Purchase AppleCare+ with your new Apple Watch. Or buy it within 60 days of your Apple Watch purchase:

  • Online (requires you to verify your serial number and run a remote diagnostic)
  • By calling 0800 1 27753 (requires you to run a remote diagnostic and provide proof of purchase)

See the AppleCare+ terms and conditions for complete product details.