• 1.0 out of 5 stars

    Piece of Scat!

    I probably should have known better than to buy this product about a year ago, after reading the substantial number of really bad reviews. But, as a long time fan of Apple products, I convinced myself that mine would not be a lemon. For about 50 uses (mostly importing music CDs into my iTunes library), it worked flawlessly, and I thought those reviews were incorrect.

    Now, every time I import a CD the music skips forward in high speed zzzzts. So, I'm in the market for another drive and will not be buying another version of this from Apple. Sad that after all the bad reviews there is no (apparent?) response from the company.

    If anyone knows of a reliable drive, from another company, please post here.

    621 of 634 people found this useful

  • 1.0 out of 5 stars

    Love Apple, Hate the SuperDrive

    This is by far the worst designed apple product. The drive is designed with a slit opening to feed in disk and no mechanical way to eject. This would be ok if the drive function correctly but that is rare. Frequently the drive becomes obsessed with trying to process a disk and prevents the disk from ejecting, forcing you to wait 5, 10, or 15 minutes for it to decide its done with the disk. Biggest waste of money I've ever spent. I love all my other apple product, but this one I'm considering running it over with a tractor.

    490 of 504 people found this useful

  • 1.0 out of 5 stars

    awful

    How many blank discs does it take to burn just ONE? Well, if you're using the Apple USB Superdrive, the answer is six, apparently. I've had this drive on two computers, a Mac Pro at work and another at home and it never goes smoothly. Either it can't read the disc, or says it can't get information fast enough or the drive doesn't show up. I am beyond frustrated at Mac's ongoing attempt to dictate to its users what it feels is best for them. I have to be able to burn discs for work, and with the latest driveless Mac Pros and the USB Superdrive, it's an exercise in futility. Maybe I'll find a six-for-one sale on blank discs. Ridiculous.

    442 of 456 people found this useful

  • 1.0 out of 5 stars

    Nothing 'super' about it...

    I bought the superdrive as an essential piece of kit to accompany my Macbook pro (2015 model) as it did not have a built-in drive. The main reason I decided to pay the premium, the best part of £80, was the fact it was an Apple product - a brand I was familiar with and so far had not let me down. Unfortunately this drive is very temperamental, sometimes I have to load a CD into the drive multiple times before it works at all. Sometimes it takes 2 hours to import a single CD and even this is not done correctly as only 30 seconds of the CD gets imported.

    Apple has moved away from built-in drives and my Macbook pro is amazing. However as apple moves away from USB slots ect., and we have to buy these add ons I expect them to at least work. My confidence in the brand and the products has been severely knocked and its hard to to feel cheated out of so much money.

    I was lured in by the brand and the attractive design but thats all this have to offer, my advice would be to buy a cheaper drive that actually works and spend the rest of the money saved on more CD's!

    124 of 126 people found this useful

  • 1.0 out of 5 stars

    Super waste of money

    Worked for a short time, then decided to stop reading all discs. Most people, including myself, buy these because they look nice, and fit in with the mac eco-system of aluminum unibody devices. Don't be fooled, this thing WILL die on you, and you will have wasted $80, don't take my word for it, just read the rest of the poor reviews this thing gets. Shame on you Apple, SHAME!

    108 of 112 people found this useful

  • 1.0 out of 5 stars

    Not Super

    Bought this as i have a lot of CD's.Its so slow and after 3 days of using it it has spat out as many CD's as i have ripped. It gets near to the the end of ripping a CD and gives up and spits it out. Very disappointed looking to get another cheaper make.

    106 of 111 people found this useful

  • 1.0 out of 5 stars

    So disappointed...

    Unlike many other reviewers, I asked for this drive as a gift so I could burn CDs from iTunes and make mixed CDs to listen to in my car. I put the first blank disc in and...nothing. I heard some whirring, but that was it. I selected a playlist, and I clicked "burn playlist to disc," but...nothing. The only way I could eject the disc was to restart my MacBook Air and then hold down the mouse when the computer booted back up. There was an icon that appeared for the drive but when I clicked on "Eject," like I said before...nothing. Why hasn't this problem been fixed with all these bad reviews??

    97 of 103 people found this useful

  • 1.0 out of 5 stars

    SuperDive

    Works randomly, trashes many blank CD/DVD, not compatible with some Macs (old or not, doesn't matter).

    94 of 103 people found this useful

  • 1.0 out of 5 stars

    Rubbish!!!

    Used first time / on 3-rd CD , it is stuck - tried everything - nothing helps - Proper JUNK!

    94 of 103 people found this useful

  • 1.0 out of 5 stars

    Unreliable

    Gets hung up importing CDs into iTunes. Will import half the CD, then says it cannot read a track because a "disc cannot be found," then it ejects. Tried several times to import a music CD into a 2016 iMac. Finally gave up and tried my 10-year-old iMac with its built-in CD drive (you know, like all computers should have). The old iMac imported the CD flawlessly in one go. I used Dropbox to drag the files onto my 2016 iMac and add them to my iTunes library. The USB SuperDrive was useless. Did more to hinder me than help.

    92 of 100 people found this useful

  • 1.0 out of 5 stars

    Apple USB SuperDrive A Primitive Mechanism That Doesn't Work

    Constantly, a CD gets stuck in my Apple USB SuperDrive and won't come out. One is permanently stuck now. Why does Apple not have an eject mechanism on the unit? My Windows laptop had an internal CD/DVD player which was far more efficient, and it had the eject button. I don't understand the primitive nature of the Apple unit. And I have tried every online suggestion to eject the CD down to the whole drutil command. I'd like to pry it apart and get the CD out, but can't even do that.

    87 of 92 people found this useful

  • 1.0 out of 5 stars

    Cheap product

    Cheaply made product, has problems ejecting disc, mine is not even reading discs anymore. I should of listened to the reviews before I bought. Im shocked they have not discontinued this item

    83 of 89 people found this useful

  • 1.0 out of 5 stars

    Product didn't work for 2015 imac

    My 2015 iMac didn't recognize the USB Superdrive. The product was brand new, and never used before. I plugged the Drive into the USB port, and tried putting in a CD. The Superdrive would not accept the disk, despite using more force (gently).
    Very disappointed considering my track record with apple products.

    82 of 90 people found this useful

  • 1.0 out of 5 stars

    It worked for 18 months then stopped

    I have a 2014 Mac Book Air and purchased this in December 2014. It was very slow but I used it to burn CDs as well as watch DVDs. Then last month, it simply stopped working. Really disappointed in Apple as I've had my iPod since 2008 and my iPhone 4S since July 2013 and both still work great.

    77 of 82 people found this useful

  • 1.0 out of 5 stars

    Died silently while not being used ... RIP

    Bought this back in 2013. Now just connected it to my iMac because I needed it again after a long time and ... It stopped working. It died silently while resting in it's box for 2 years . Perhaps it was designed like this to make us buy a new one ???

    85 of 100 people found this useful

  • 1.0 out of 5 stars

    It stopped working

    I have purchased one back in 2010, it stopped working! Tried using it with my Mac book pro and Mac air and it no longer works. I also barely used it.

    74 of 82 people found this useful

  • 1.0 out of 5 stars

    Very Disappointed

    I have only had this product for about ten months. It has spent the last eight unused, I have probably used it less than 20 times in total and it has always been glitchy. Now it has a documentary that I borrowed from a professor stuck in it, computer will not recognize disk drive at all so I do not have the option to eject although the disk drive recognizes that it is plugged into the computer.
    Long story short, this is an extremely glitchy product, no where near worth the $80- I would recommend buying a cheap knock off- you will not only save money but will most likely have a product that works MUCH better.

    68 of 71 people found this useful

  • 1.0 out of 5 stars

    non compatible with Mac booker

    I bought this together with the MacBook Pro without DVD drive. The first time I used, it stuck DVD disc, went to store changed to a new one, stuck again. This product cannot use track pad holding with power key to start function. It is not recognized by my old macbook pro either. How can apple sell an external DVD drive product do not compatible with its own without DVD drive Macbook pro?!

    68 of 72 people found this useful

  • 1.0 out of 5 stars

    Replacement doesn't work.

    This is the second Superdrive I have had. To their credit, Apple replacement the first one (yesterday). Today this one doesn't work. It takes the disc, downloads, and then keeps the disc, no matter which "eject" approach I try. I can't understand why Apple has a shoddy product.

    61 of 63 people found this useful

  • 1.0 out of 5 stars

    Surprised Apple Has Not Done Something About This Product

    I purchased this drive for my large screen, top-of-the-line iMac. I also own another large iMac purchased in 2011. As a professional photographer, a great deal of my data is stored on CD's and DVD's. Although my older iMac's internal disc drive continues to work perfectly, this new external drive fails continuously. I'm rarely able to get it to read my well-cared-for discs. The disc is inserted, it sounds like it's trying to read data, then it simply spits it back out.
    This is ONLY Apple product I've ever purchased that not only does not work, but is completely out of line with the quality of Apple products. Apple needs to scrap this and do better for customers used to much better engineering in products from them. I cannot recommend this product in any way. I literally threw my money in the trash.

    63 of 67 people found this useful