AppleCare Protection Plan for iPod touch

AppleCare Protection Plan for iPod touch


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Product Information

  • Every iPod comes with a one-year limited warranty and 90 days of complimentary telephone technical support. (1) With the AppleCare Protection Plan, you can extend your coverage to two years from your iPod purchase date. You get direct, one-stop access to Apple’s award-winning telephone technical support for questions about using your products. And you get global repair coverage for your Apple products through convenient service options. (2)

    How to get AppleCare Protection Plan

    Add it to your bag during the checkout process when you purchase your new iPod.

    Or buy it while your iPod is still within 12 months of its original purchase date. Your iPod purchase date is the date we ship and charge you for your order:

    • By contacting Apple (please have your iPod serial number ready for registration)

    One stop for technical support

    Because Apple designs iPod and iTunes, you get a truly integrated system. And only the AppleCare Protection Plan provides one-stop service and support from Apple experts, so most issues can be resolved in a single call.

    • Direct access to Apple experts
    • Global repair coverage (2)
    • Carry-in repair: Take your iPod to an Apple Authorized Service Provider
    • Use with a Mac or PC

    Apple hardware coverage

    The AppleCare Protection Plan provides global repair or replacement coverage, both parts and labor, from Apple-authorized technicians around the world. Service coverage includes the following:

    • Your iPod
    • Battery (3)
    • Included earphones and USB cable

    Software support included

    Whether you’re sitting in the comfort of your home or office or on the go, you can get direct access to Apple experts for questions on a wide range of topics, including:

    • Using iOS and iCloud for iPod touch
    • Syncing with iTunes
    • Downloading video and podcasts from the iTunes Store
    • HD video recording and FaceTime for iPod touch
    • Using Apple-branded iPod touch apps

    Important notes

    The AppleCare Protection Plan can be purchased only while your iPod is still covered under the standard one-year limited warranty. See AppleCare Protection Plan Terms and Conditions for complete product details.

    For more information, read frequently asked questions.

    • (1) Local telephone fees may apply. Telephone numbers and hours of operation may vary and are subject to change.
    • (2) Availability of each option depends on the country in which the service is requested and the location of the Apple Authorized Service Provider. Apple may also request that the customer replace components with readily installable parts.
    • (3) Service coverage is available only for iPod and its original included accessories for protection against (i) defects in materials or workmanship, (ii) batteries that retain less than 80 percent of their original capacity.
    • AppleCare Protection Plan benefits are in addition to any legal rights provided by consumer protection laws in your jurisdiction. Purchase of the plan is not required to purchase the covered equipment. For complete details, see terms at