Can apple back my old phone up at the store, so that I can restore my new one?

My old phone broke. Screen won't come on so I ordered a new one. If i take my old phone to apple, will they be able to back up everything on that phone so that I can restore my new one, and have everything?

1 Answer from the Community

  • When I upgraded from 5s to 6s Plus they transferred all dads from 5 s to the new phone took a matter of minutes you have to redo your ringtones that you buy and music and you can do that if you backed up that stuff on your computer

    • Answered by Darnice P from Severn
    • 06 27, 17