The M/L band isn't long enough. The Apple Store told me that I could buy a long band online, but I can't find it on the website. Where is it?

38mm Sport Band

38mm Sport Band

Product No Longer Available

1 Answer from the Community

  • The M/L band is in the box your watch came in. It's hidden away in a very flat piece of packaging that you'd probably mistake for the warranty and never look inside. It's a flat piece of packaging with rounded ends.

    We were baffled by the same question. I did an apple chat and the rep thought the 38mm/42mm size watches was the band length (seriously!?). Apple phone sales also said the M/L wasn't available in the sport band. Only when I talked to Apple Care did they point us to the box! I think Apple could do a much better job clarifying this.