Why would I suddenly not be able to pair the QC35 with iPad Pro and iPhone 6s?

Pairing with iPad, iPad Pro, and iPhone 6s suddenly impossible.

Bose® QuietComfort® 35 Wireless Headphones

Bose® QuietComfort® 35 Wireless Headphones

Product No Longer Available

2 Answers from the Community

  • Ok. I had the same problem. Seems to be a new one, could be due to a software update on either the headset or the phone, or even due to resetting the list of devices on the headset. What you need to do is do the basic clearing of the list on the headset and reset on the headset as per the Bose website. Then, very importantly, for each device you want to connect go to your iPhone Settings and in the Bluetooth section click on QuietComfort 35; in there click on "forget this device". Then connect as normal and it should work fine. Should work for non iOS devices too, but have not tried.

  • Someone may have recently paired that same brand and model of headphones with your iPad and iPhone. But you can't tell it's a different headphone because only the name shows— the unique identifying number of the hp does not show. To fix, click "Forget this device" on your iPad and iPhone (under Bluetooth settings) and then pair the devices again.