Will this display be compatible with a MacBook (Retina, 12-inch, Early 2015)?

I went to 2 stores after speaking to 3 sales people. They all told me I could. It took me all day to get the monitor home. Now I think your sales people don't know what they are talking about. Pretty irritating. I'm losing my faith in Apple - this kind of runaround and lack of information seems to be normal now. Not for me. Too much like the old days with PC.

LG UltraFine 5K Display

LG UltraFine 5K Display

Product No Longer Available

8 Answers from the Community

  • Best Answer:

    I have had the same problem with the same model Macbook. I went to an Apple store and the sales people told me it would work, so I bought the 5K monitor online. Couldn't get it to work, and then the Apple phone support people told me it won't work - no solution, and suggested getting a refund. Earlier comment was it would work with a Thunderbolt 3 to Thunderbolt 2 adapter, but I can't see how this would be the case, as this model Macbook doesn't have a Thunderbolt 2 port - its only port is one Thunderbolt 3 I think.

  • Yes, but there are some limitations. The MacBook can only run 4K at 30 FPS through its USB-C port, so you will not be able to use the display to its fullest potential. You do not need a Thunderbolt 2 to Thunderbolt 3 adapter as some have suggested, as the MacBook does not feature Thunderbolt ports of any kind.

  • Will *not* work. The 12" MacBook is USB C only, whereas this displays uses Thunderbolt 3 to deliver charge / video / etc. The 21.5" 4K, on the other hand, does use USB C to deliver charge / video / etc. You can see more in Apple's support article.

  • I have been on the phone with Apple support for the past hour and after endless research I can not find a viable solution to get this to work. I have been told that the Macbook just does not have the Thunderbolt support. The Apple representative suggested I return the LG 5K monitor and get the smaller LG 4K unit.

  • I can confirm this is possible; Apple has this monitor connected to a Mac mini and a Mac Pro in their Fifth Ave New York store.
    You have to use a Thunderbolt 3 to Thunderbolt 2 adapter with a Thunderbolt 2 compatible cable.

    The monitor will only work at 4K resolution or lower using this method.

  • Purportedly with T3 to T2 adapter; however, I can tell you I purchased one and its extremely buggy. I would not recommend if you're not using the latest Mac. It works fine with new Macbooks. Also note that ports are all USBC and limited. I don't understand why they make a 1k monitor with limited ports and not USB3 compatible unless you buy adapters.

  • Yes

  • It will work, with the Thunderbolt 3 to Thunderbolt 2 adapter. However, it will only run the display at 4K.