Questions & Answers for AirPort Time Capsule - 3TB
533 Questions from the Community
Does this network 'gateway' support VoIP?
- Asked by Michael T from Pyrmont
- 06 14, 13
- Flag as inappropriate (Does this network 'gateway' support VoIP?)
Which app should I download to access time capsule from I phone 6s plus?
I have airport utility,but it stops like that. What extra should we do to download?
- Asked by Mahesh K from Davanagere
- 03 19, 16
- Flag as inappropriate (Which app should I download to access time capsule from I phone 6s plus?)
Can Time Capsule backup an external drive connected to the USB port?
I would like to connect a hard drive to the USB port of my AirPort Time Capsule for the purpose of providing a universal drive for movies and files shared by all computers on my wireless network. I am curious - can you select the drive plugged into the Time Capsule USB port to also be backed up by the Time Capsule itself? The reason I would want to do this is in the event that the external drive breaks, a copy of the files are on the Time Capsule itself.
- Asked by Galen H from New York
- 01 13, 14
- Flag as inappropriate (Can Time Capsule backup an external drive connected to the USB port?)
What do the different model numbers mean
ME182B/A and MD033B/A what is the difference?
- Asked by Rosemary C
- 05 11, 15
- Flag as inappropriate (What do the different model numbers mean)
Is this compatible with the Arris SB6141 (SurfBoard)?
I just bought this modem, brand new, and I was told by Comcast that it isn't compatible with the AirPort Time Capsule 2TB because the time capsule is too "advanced" and / or "hi tech"....he didn't use that exact terminology but that's exactly what he was getting at.
Now, I'm not Steve Jobs or anything but I work in IT and have a masters in Information Systems. I'm just having a hard time believing this brand new, highly rated, extremely popular modem isn't compatible with such a popular Apple router.
Does anyone have a definitive answer for me? Many thanks in advance.
- Asked by Timothy M from Baltimore
- 03 18, 16
- Flag as inappropriate (Is this compatible with the Arris SB6141 (SurfBoard)?)
I have the same modem and have had no issues with connectivity.
- Answered by Pamela H from Rocky Mount
- 05 21, 16
- Flag as inappropriate Answer (Is this compatible with the Arris SB6141 (SurfBoard)?)
It backs up everything stored locally inside your computer.
is the output ethernet signal from the time capsule slower than the input
The Input ethernet signal is over 50Mb/sec but the output signal from any of the three output jacks is around 10Mb/sec
- Asked by George S from Aptos
- 12 30, 16
- Flag as inappropriate (is the output ethernet signal from the time capsule slower than the input)
If I am understanding you, the question you are asking is if the signal sent out to the internet is always lower than the download signal from the internet. Short answer: YES. The upload/download speeds are determined by your internet service provider.
- Answered by Kent M from Tucson
- 01 7, 17
- Flag as inappropriate Answer (is the output ethernet signal from the time capsule slower than the input)
Can the device be laid on it's side or will that hurt the range?
- Asked by Matthew B from Arlington
- 07 19, 13
- Flag as inappropriate (Can the device be laid on it's side or will that hurt the range?)
The device is better stood up as intended.
- Answered by Peter H
- 06 6, 15
- Flag as inappropriate Answer (Can the device be laid on it's side or will that hurt the range?)
How to install time capsule
Already have a wireless router supplied by Verizon how do I install time capsule?
- Asked by Margaret H from Jamaica
- 05 31, 14
- Flag as inappropriate (How to install time capsule)
You're going to need a CAT5 ethernet cable to go from the router to the Time Capsule. To configure settings like name and password of the capsule, you're going to need either a PC, Mac, or iOS device. You download the AirPort utility for PC from Apple's website or the App store on the iOS device. The Mac has it pre-installed.
- Answered by Jesse H from Clarence Center
- 07 25, 14
- Flag as inappropriate Answer (How to install time capsule)
Is the time capsule hard drive ssa? Solid state flash?
- Asked by Michael S from Pleasant Hill
- 01 25, 14
- Flag as inappropriate (Is the time capsule hard drive ssa? Solid state flash?)
No. The hard drive is around 7200 rpm normal SATA. If it is SSD, the airport would cost A LOT!!!!
- Answered by Michael L from Barrie
- 05 31, 14
- Flag as inappropriate Answer (Is the time capsule hard drive ssa? Solid state flash?)
Does the Time capsule have an active PFC?
I am looking for an uninterruptible power supply to keep my network up during power outages. One of the units will not work with Active PFC's - which the author notes is the type of power supply in newer computers.
Does anyone know what type of power supply unit the Time Capsule has (I have the 2 Tb unit - it is about 1 year old). model a1470
- Asked by Phil S from Worthington
- 01 24, 17
- Flag as inappropriate (Does the Time capsule have an active PFC?)
Yes you always need an external hard drive! iCloud/iTunes Match does NOT back up your uploaded music you've imported into iTunes (CDs...). It only backs up iTunes music that's available in the iTunes store available in your country. Be advised, your "purchased" iTunes music is NOT yours to own, but yours to manage. Back it up so you can always import it again in the future if that music has been deleted from the iTunes store. Happens too frequently. I found this out the hard way. I say have a plan, then have a back up plan.
- Answered by Graham S from Columbus
- 01 5, 17
- Flag as inappropriate Answer (I am backing up my MacBook pro and my iphone etc. to the Apple cloud. Do I need The Time Capsule also?)
Can I use two Airport Time Capsules in the same house as access points for two different floors?
Trying to set up a wireless network in a very large house. The Verizon router is in the basement and I want to create a wireless AP on the First floor and another one on the Second Floor. I also want to be able to save stuff on the network
- Asked by Kush V P from Riverside
- 12 14, 14
- Flag as inappropriate (Can I use two Airport Time Capsules in the same house as access points for two different floors?)
Yes, you can; however, you'd do best to create a single network served by both Time Capsules.
1. Assuming that you have Ethernet wiring home-run from various points in the house to the basement, configure the wiring as follows:
Cable modem --> WAN port of first Time Capsule
LAN port of first Time Capsule --> all of the Ethernet runs (you may need an additional Ethernet switch to do this)
If you do not have Ethernet running everywhere, then make sure that both Time Capsules are in range of your computer before continuing (and ignore the Ethernet instructions below).
2. Configure the first Time Capsule as though it was a stand-alone wireless network.
3. Once this is done, hold the reset button on the back of the second Time Capsule until the light blinks quickly, which will clear the current wireless information in the second TC. Hook the WAN port of the second Time Capsule to the Ethernet cable.
4. Now use Airport Utility (under "Other Wi-Fi devices") to configure the second Time Capsule to extend the network you originally set up above. If the second Time Capsule is being set up wirelessly, you can now place it where you intend it to be; make sure that it remains in wireless range of the first Time Capsule.
You can repeat steps 3 and 4 with other Time Capsules, Airport Extremes and Airport Expresses to further extend your network. Wired and wireless network extensions can coexist in the same network.
- Answered by Mark H from El Cajon
- 10 11, 15
- Flag as inappropriate Answer (Can I use two Airport Time Capsules in the same house as access points for two different floors?)
No, you can have the airports linked together by going to Airport Utility on your Mac and link it up. You don't need a cable. :)
- Answered by Michael L from Barrie
- 05 31, 14
- Flag as inappropriate Answer (does multiple airports relay wifi signal around a large house/houses or do they need to be connected via cable?)
can i use this as my comcast xfinity router
I ordered Comcast's internet service but I plan to purchase my own router. can I use an airport Time capsule as the router without another device?
- Asked by Nicholas L from Chicago
- 03 15, 15
- Flag as inappropriate (can i use this as my comcast xfinity router)
There are two different items here, though.
You first need a cable modem connected to your physical Comcast cable and essentially "receive" your internet service. Then, if you want to add wi-fi capability, you need a router. This device (Airport Extreme or Time Capsule) will fill the second roll of wi-fi router, but it will not serve as the cable modem.
You will either need to rent a cable modem from Comcast or purchase your own cable modem, then you could connect this device to the cable modem to give you wi-fi.
- Answered by Anthony W from Brigham City
- 03 24, 15
- Flag as inappropriate Answer (can i use this as my comcast xfinity router)
Can I combine two wifi routers
If I have a large home with two wifi routers, if I make one of them be the Airport Time capsule can I link the two together as one system with just one logon for wifi. Or I guess the question is can I make the other router a extension of the Airport Time capsule
- Asked by William S from Katy
- 10 16, 15
- Flag as inappropriate (Can I combine two wifi routers)
Do you have to use your cellular network wifi out of the house and the airport time capsule wifi in the house on an iphone5?
- Asked by Jennifer H from Onarga
- 08 22, 13
- Flag as inappropriate (Do you have to use your cellular network wifi out of the house and the airport time capsule wifi in the house on an iphone5?)
You can use your cellular network while you are out and about and this will go towards your data usage ( so many MB / GB per month )
If you can connect to wifi while you are at home or out and about this does not use your cellular network and your data allowance will not be affected.
Does everyone in the house need to use the new network from the Time Capsule?
- Asked by Megen B from North Hollywood
- 03 18, 16
- Flag as inappropriate (Does everyone in the house need to use the new network from the Time Capsule?)
Nope. In my case, I have a DSL Modem, which also is a router. Because it's a router it too is an available network that can be used. Also, I have a Network Extender in my home, giving me two additional networks. Any computer or network device (smart phone, tablet, etc.) can use any one of the networks I have. All your devices should show, and thus make available to choose, all available networks, including the Time Capsule.
- Answered by Robert G from Anacortes
- 03 19, 16
- Flag as inappropriate Answer (Does everyone in the house need to use the new network from the Time Capsule?)