Questions & Answers for AirPort Extreme
516 Questions from the Community
Does the Airport Extreme work on rooms that normally don't receive wifi? I have a room in the basement that does't receive wifi, could it work?
The room has an electricity box but we have a tv with cable. Wifi reaches in every place in the basement except that room.Answer
There are many factors regarding your issue such as "how far is your router?" and "are there many obstructions between the router and your basement?".
Based on my testing however, I got much improved range when as compared to my old Airport Express 5th gen(which was no slouch).
I recommend you try it out first as i have a feeling that this router will work out for you. If not, then consider adding an airport express to extend the network to your basement.
I have the AT&T Uverse with their modem installed, would switching theirs for the Extreme work or no?
I heard that this works best with other companies who don't offer modems.
- Asked by Luis I from Inglewood
- 10 28, 14
- Flag as inappropriate (I have the AT&T Uverse with their modem installed, would switching theirs for the Extreme work or no?)
What is the approximate wifi range for this device?
- Asked by Joseph A from New Haven
- 06 12, 13
- Flag as inappropriate (What is the approximate wifi range for this device?)
Most users observe that it is about 150-200 feet. However, it will very GREATLY, depending upon obstructions, buildings, walls/floors in between devices, thick metal objects, ETC. I will say however, with many of the WIFI routers I've used, none come close to the range and speed of this one yet. If you have a lot of WIFI networks in your neighborhood, this one really seems to help cut down on interference too.
- Answered by Joey P from West Lafayette
- 11 13, 13
- Flag as inappropriate Answer (What is the approximate wifi range for this device?)
We need 5 ports so what is the best router to pair with the airport
- Asked by Lorrie H S from Old Greenwich
- 05 22, 14
- Flag as inappropriate (We need 5 ports so what is the best router to pair with the airport)
Can a USA purchased Airport Express Extend a European wireless router network (The Netherlands)
I'm attempting to extend a wireless network with my USA purchased Airport Express, it continually errors out upon attempting to extend the network. I have to force a factory reset in order to make it visible again...
I saw another forum where people were saying that regions are pre-programed into these devices based upon where you purchased it, is is that true? If so, is there anyway around it?
Seems sort of silly to think no-one might ever use a US purchased device in Europe...
- Asked by Brian M from Woodworth
- 03 1, 16
- Flag as inappropriate (Can a USA purchased Airport Express Extend a European wireless router network (The Netherlands))
Yes and No, It depends on the speed of the devices (computers, printers, etc) you have now.
Getting the Extreme when all the computers still have the old B speed would be a waste of money. Unless of course the school is going to update the computers in the next 1 or 2 years then the new computers may have the new AC cards. It may clear up dead spots because the old router may be on it's last legs or just isn't in a very good place.
Be aware tho, "AC" is still in the "Draft" mode, in other words it has not finalized what version the AC speed "specs" will be so you would be betting Apple made a good choice on if they picked the right one or not.
You would have to get AC band wireless cards for each computer to take advantage of the new AC speeds. And if they were USB dongles you would also have to have USB 3 ports on the computers for the faster transfer speed.
Say you have 10 B speed computers and 10 G speed computers, if you are accessing computers with the G speed, every time the B computers accessed the WiFi it will slow the WiFi network down until it's done then it will go back to the G speed.
The WiFi cards and router can connect at the slower speeds but they can't go faster then what they are rated at.
Your WiFi network will only go as fast as the slowest device connected to the network.
Make sure all the computers have the same speed wireless cards and have a router that has the same speed. Wireless printers aren't really a problem as they only connect for a few seconds at a time anyway, not really enough time to bother anything. Make sure there aren't any interference problems from other wireless networks like cordless phones, microwave ovens, etc, in the area.
If you can split the slow computers onto it's own network B & G (2.4-Mhz band) and have the faster ones on, say, the "N" 5 gz band then all the better. A simultaneous dual band router would work great.
- Answered by Jay B from Longview
- 01 31, 14
- Flag as inappropriate Answer (My school wifi connection is extremely slow. Will the apple air port help?)
virgin media superhub with imac and airport extreme
Has anyone connected their virgin media superhub (in modem mode) to both the imac and airport extreme if so how well does it work. Also can you bypass the virgin media superhub altogether??
- Asked by Geoffrey L
- 01 17, 14
- Flag as inappropriate (virgin media superhub with imac and airport extreme)
hi yes it will work in modem mode i could not see any difference between the virgin or extreme and no you cannot only connect extreme as its not a cable modem.
- Answered by David S
- 01 18, 14
- Flag as inappropriate Answer (virgin media superhub with imac and airport extreme)
Does the Airport Extreme have a setting that allows me to "turn it off" at night for a certain period of time? (To restrict teenage night-owls!)Best Answer:
Yes it does. In fact you can set different time limits for different devices. For example, my daughter's iPad, iPhone and iPod can't connect between certain hours (all slightly different to keep her guessing) whilst other devices in the house have unfettered access.
why does a $200 router not include QoS?
- Asked by Christopher L from Alameda
- 12 6, 14
- Flag as inappropriate (why does a $200 router not include QoS?)
Yes, with the use of a USB hub.
- Answered by Alan B from Des Moines
- 06 11, 13
- Flag as inappropriate Answer (Can this Airport Extreme support the simultaneous attachment of multiple hard drives?)
Does naming the 5GHz and 2.4GHz networks the same thing (default setting) cause AirPlay and AirPrint problems?
I have had problems with HomeSharing, AirPrint, AirDrop, AirPlay, and iTunes wifi syncing and I was wondering if the dual-band capabilities of the AirPort Extreme might have anything to do with it. I know some of the devices in the house are older and may not be able to use 5GHz or 802.11ac.
- Asked by Todd B from Columbia
- 01 5, 15
- Flag as inappropriate (Does naming the 5GHz and 2.4GHz networks the same thing (default setting) cause AirPlay and AirPrint problems?)
What modem can I buy to use with Airport Extreme router
- Asked by Elizabeth M from San Francisco
- 06 15, 16
- Flag as inappropriate (What modem can I buy to use with Airport Extreme router)
can i connect airport time capsule to Uverse gateway/router?
- Asked by Fernando M from Jacksonville
- 03 12, 15
- Flag as inappropriate (can i connect airport time capsule to Uverse gateway/router?)
The AirPort Extreme are meant to be on 24/7 to provide your wireless devices with internet connection via your ISP. Turning it off and on would probably decrease the life of the Airport Extreme(depending on how often you log onto the internet).
- Answered by Andy T from Richmond
- 02 18, 15
- Flag as inappropriate Answer (Does it prolong the product life to turn the AirPort Extreme off when not in use?)
what is a WPS printer
I am using AirPort Extreme Base Station to add a wireless canon printer. Found some directions online that tell me to go to airport utility, select my AP Extreme, click on Base Station at top menu bar and select add wifi printer...but mine says add WPS printer. What is that?
- Asked by Beth C from Cleveland
- 09 1, 14
- Flag as inappropriate (what is a WPS printer)
"WPS" means "Wifi protected setup". It is supposed to be a fast way to connect devices to a wireless network. Check apple support article HT3500. WPS setup only works if the printer uses WPS, and that depends on the printer model. If your printer has it, it will usually have a sticker with a PIN code that you can enter so that the base station and the printer can talk to each other. Hope this helps!
- Answered by Monte K from Lake Forest
- 09 11, 14
- Flag as inappropriate Answer (what is a WPS printer)
I want to replace the free standard router provided by talk talk. Is the AirPort Extreme just plug and play or will I need specific settings?Answer
The AirPort Extreme is not just a stand alone product, you will need a router to connect it to to be able to get wireless internet from it. This is easy to do; plug an ethernet cable into one of the ports in the back of your router (talk talk) and connect the other end into the back of the AirPort Extreme (bottom port). This will give you access to the internet from the AirPort Extreme. Adjust the settings on the simple AirPort app on Mac, iOS or other so that it connects to the internet through this port. Disable the wireless on your router and voila! You can then connect all of your devices to the wireless network coming from the AirPort Extreme.
- Answered by Damian C from Canberra
- 09 28, 14
- Flag as inappropriate Answer (I want to replace the free standard router provided by talk talk. Is the AirPort Extreme just plug and play or will I need specific settings?)
what's the latest version or generation of airport extreme? Specifically, is the 2013 refurbished airport extreme the latest version?
- Asked by Yong Hwa C from Oklahoma City
- 07 30, 15
- Flag as inappropriate (what's the latest version or generation of airport extreme? Specifically, is the 2013 refurbished airport extreme the latest version?)
Yes it is.
- Answered by Scott P from Sioux Falls
- 03 12, 16
- Flag as inappropriate Answer (what's the latest version or generation of airport extreme? Specifically, is the 2013 refurbished airport extreme the latest version?)
- Answered by David O from San Jose
- 06 23, 13
- Flag as inappropriate Answer (Does this device offer any QOS settings so that I can give higher network priority to the VOIP phones in my house?)
Can I have 2 time capsules set up to work independently backing up one iMac? ...and have the old one boost the wireless signal?
Old Airport Extreme and New Airport Time Capsule
- Asked by Benjamin S from Beaumont
- 11 11, 14
- Flag as inappropriate (Can I have 2 time capsules set up to work independently backing up one iMac? ...and have the old one boost the wireless signal?)
No answers yet
How can I manage the wired connection on the AirPort Extreme?
I use both wireless and wired connection on my AirPort Extreme. The wireless connections work great. But when my Dell computer that is wired to the AirPort Extreme hibernates, it loses its connection to the internet. It remains connected to the AirPort Extreme, but loses the connection to the internet on the wired connection (back to the cable modelm). At this point the only solution seems to be to restart the Dell computer, which takes forever. Any wireless connection remains fine. Trouble is this Dell computer is reasonably fast on wired connection and fairly slow on wireless connection, or I'd just switch it to wireless connection too. Any ideas?
- Asked by Gary T from Sugar Land
- 03 25, 16
- Flag as inappropriate (How can I manage the wired connection on the AirPort Extreme?)