Questions & Answers for AirPort Extreme
513 Questions from the Community
as per apple documentation and disclaimer on the bottom of the page:
"Speed and range will be less if an 802.11a/b/g product joins the network"
- Answered by Eric B from Bronx
- 11 18, 14
- Flag as inappropriate Answer (If i have an 802.11g device, will that slow down my 802.11N or 802.11AC devices when using this router?)
AE setting up a new network vs extending an existing network is new better? Looking to boost Wifi in low signal places in the house & outside.
I have a 6 mg internet connection with CenturyLink using a Zytel PK-5001Z modem. I have 100 ft ethernet cables ran from modem to ethernet switches TE100-S5 TRENDnet fast ethernet switch to iMacs, Apple Tv's & Roku box through out the house. Of course the iPad's & iPhones use wifi. Wifi strength varies of course depending where in the house you are which is very annoying. We just got Wifi calling with Sprint & if 1 iPhone is using wifi calling you can't stream or down;road anything or the wifi call just becomes impossible to continue. That makes no since because at most per Sprint documentation at most it should use 1mg only 1/6 th of my bandwidth. I totally don't understand adding the AE to an existing network means bridging & other settings I don't feel comfortable with. But if I add a new network it would be for the wifi devices like iPads & iPhones correct. the existing network SSID CenturyLink 8851 would be for all the ethernet connected stuff right? 1 SSID for ethernet thing & SSID AE for all devices Wifi right? CenturyLink has advised me that they will not help with CPE equipment & they know nothing about (is that not insane or what?) with the great community of all of us i hope not to need Apple Supports help.
Since the Modem is in the kitchen kinda of close to a Microwave user manual says 25 ft away I'm going to run a 50ft ethernet cable from back of the modem to the AE in the family room into the Wan Port right? Very excited about the AE because it will be the perfect place to connect the Hue Lights bridge. just waiting on HomeKit & WWDC. And being able to not using Wemo switches. So do I have this right? Have I figured it out correctly? Look forward to your feedback.
No answers yet
can I use this product with a windows computer
- Asked by Amy N from Centerville
- 06 6, 14
- Flag as inappropriate (can I use this product with a windows computer)
what device is best for boosting wireless signal
- Asked by Frederick D from Schererville
- 01 15, 15
- Flag as inappropriate (what device is best for boosting wireless signal)
Does the Airport Extreme work on rooms that normally don't receive wifi? I have a room in the basement that does't receive wifi, could it work?
The room has an electricity box but we have a tv with cable. Wifi reaches in every place in the basement except that room.Answer
There are many factors regarding your issue such as "how far is your router?" and "are there many obstructions between the router and your basement?".
Based on my testing however, I got much improved range when as compared to my old Airport Express 5th gen(which was no slouch).
I recommend you try it out first as i have a feeling that this router will work out for you. If not, then consider adding an airport express to extend the network to your basement.
I have the AT&T Uverse with their modem installed, would switching theirs for the Extreme work or no?
I heard that this works best with other companies who don't offer modems.
- Asked by Luis I from Inglewood
- 10 28, 14
- Flag as inappropriate (I have the AT&T Uverse with their modem installed, would switching theirs for the Extreme work or no?)
What is the approximate wifi range for this device?
- Asked by Joseph A from New Haven
- 06 12, 13
- Flag as inappropriate (What is the approximate wifi range for this device?)
Most users observe that it is about 150-200 feet. However, it will very GREATLY, depending upon obstructions, buildings, walls/floors in between devices, thick metal objects, ETC. I will say however, with many of the WIFI routers I've used, none come close to the range and speed of this one yet. If you have a lot of WIFI networks in your neighborhood, this one really seems to help cut down on interference too.
- Answered by Joey P from West Lafayette
- 11 13, 13
- Flag as inappropriate Answer (What is the approximate wifi range for this device?)
We need 5 ports so what is the best router to pair with the airport
- Asked by Lorrie H S from Old Greenwich
- 05 22, 14
- Flag as inappropriate (We need 5 ports so what is the best router to pair with the airport)
Can a USA purchased Airport Express Extend a European wireless router network (The Netherlands)
I'm attempting to extend a wireless network with my USA purchased Airport Express, it continually errors out upon attempting to extend the network. I have to force a factory reset in order to make it visible again...
I saw another forum where people were saying that regions are pre-programed into these devices based upon where you purchased it, is is that true? If so, is there anyway around it?
Seems sort of silly to think no-one might ever use a US purchased device in Europe...
- Asked by Brian M from Woodworth
- 03 1, 16
- Flag as inappropriate (Can a USA purchased Airport Express Extend a European wireless router network (The Netherlands))
virgin media superhub with imac and airport extreme
Has anyone connected their virgin media superhub (in modem mode) to both the imac and airport extreme if so how well does it work. Also can you bypass the virgin media superhub altogether??
- Asked by Geoffrey L
- 01 17, 14
- Flag as inappropriate (virgin media superhub with imac and airport extreme)
hi yes it will work in modem mode i could not see any difference between the virgin or extreme and no you cannot only connect extreme as its not a cable modem.
- Answered by David S
- 01 18, 14
- Flag as inappropriate Answer (virgin media superhub with imac and airport extreme)
Does the Airport Extreme have a setting that allows me to "turn it off" at night for a certain period of time? (To restrict teenage night-owls!)Best Answer:
Yes it does. In fact you can set different time limits for different devices. For example, my daughter's iPad, iPhone and iPod can't connect between certain hours (all slightly different to keep her guessing) whilst other devices in the house have unfettered access.
why does a $200 router not include QoS?
- Asked by Christopher L from Alameda
- 12 6, 14
- Flag as inappropriate (why does a $200 router not include QoS?)
Yes, with the use of a USB hub.
- Answered by Alan B from Des Moines
- 06 11, 13
- Flag as inappropriate Answer (Can this Airport Extreme support the simultaneous attachment of multiple hard drives?)
Does naming the 5GHz and 2.4GHz networks the same thing (default setting) cause AirPlay and AirPrint problems?
I have had problems with HomeSharing, AirPrint, AirDrop, AirPlay, and iTunes wifi syncing and I was wondering if the dual-band capabilities of the AirPort Extreme might have anything to do with it. I know some of the devices in the house are older and may not be able to use 5GHz or 802.11ac.
- Asked by Todd B from Columbia
- 01 5, 15
- Flag as inappropriate (Does naming the 5GHz and 2.4GHz networks the same thing (default setting) cause AirPlay and AirPrint problems?)
Would it support an external USB hard drive formatted as Mac OS Extended Journaled Encrypted?
The older airport model that i have doesn't show the hard drive in finder if encrypted.
- Asked by Fadi A from Woodbridge
- 02 15, 16
- Flag as inappropriate (Would it support an external USB hard drive formatted as Mac OS Extended Journaled Encrypted?)
can i connect airport time capsule to Uverse gateway/router?
- Asked by Fernando M from Jacksonville
- 03 12, 15
- Flag as inappropriate (can i connect airport time capsule to Uverse gateway/router?)
The AirPort Extreme are meant to be on 24/7 to provide your wireless devices with internet connection via your ISP. Turning it off and on would probably decrease the life of the Airport Extreme(depending on how often you log onto the internet).
- Answered by Andy T from Richmond
- 02 18, 15
- Flag as inappropriate Answer (Does it prolong the product life to turn the AirPort Extreme off when not in use?)
I want to replace the free standard router provided by talk talk. Is the AirPort Extreme just plug and play or will I need specific settings?Answer
The AirPort Extreme is not just a stand alone product, you will need a router to connect it to to be able to get wireless internet from it. This is easy to do; plug an ethernet cable into one of the ports in the back of your router (talk talk) and connect the other end into the back of the AirPort Extreme (bottom port). This will give you access to the internet from the AirPort Extreme. Adjust the settings on the simple AirPort app on Mac, iOS or other so that it connects to the internet through this port. Disable the wireless on your router and voila! You can then connect all of your devices to the wireless network coming from the AirPort Extreme.
- Answered by Damian C from Canberra
- 09 28, 14
- Flag as inappropriate Answer (I want to replace the free standard router provided by talk talk. Is the AirPort Extreme just plug and play or will I need specific settings?)