• 1.0 out of 5 stars

    I'm worried I'll catch on fire!

    I love my MacBook Pro! And am a long time Mac user. Yay! My only issue is their power cords. Whether it's this latest model or the one before each one frays near where it connects to the laptop. One time it started flaming. That was scary. I like John's idea that Apple should make and cell new cables that go from the laptop to the power square. I would buy a bunch of those. I don't need new AC cables. Those last forever. But I am really bummed having to spend $79 on new power cords.

    10 of 10 people found this useful

  • 2.0 out of 5 stars

    Yick.

    Having to buy another of these because mines torn itself to shreds. Not happy.

    9 of 10 people found this useful

  • 1.0 out of 5 stars

    It's Too Bad - We have no other option!

    Would be nice for Apple to work on getting these things dialed in. Particularly as, it is the only way to charge a laptop. I'm about to purchase our 5th one - the connection where the wire meets the adapter just doesn't last - at all. Come on Apple - we expect better from you on this kind of thing.

    6 of 6 people found this useful

  • 1.0 out of 5 stars

    Unsafe and expensive

    Had one for 6 months - (second hand to be fair) but the cable near the magsafe end melted. No better than the chinese knock offs.

    8 of 10 people found this useful

  • 5.0 out of 5 stars

    Works great on 2007 MBP

    My old charger with the straight connector failed after 6 years. This new charger works perfect with my 2007 15" MBP. Never had any problems with the cord.

    6 of 18 people found this useful

  • 1.0 out of 5 stars

    Lets talk heating issues

    I have had 3 of these chargers in the past 4 years. Two lost to overheating one lost to fraying. It has been approx. 365 days since my last genius bar visit and sure enough another overheat.

    I use my laptop for graphic design purposes everyday for work and at home. Apple boasts better graphics and faster processing - so why, when my mac is so perfect and wonderful, was my charger not built to keep up with my computer?

    Thankfully the genius bar folks have never charged me for a new charger as they recognize this is a problem. Good customer service but a terrible product.

    9 of 10 people found this useful

  • 1.0 out of 5 stars

    At the very best, a fire hazard!

    Just over the year mark my first charger melted it's own cable. So off to buy another one and less than six months later it breaks again, ingenious product.

    16 of 18 people found this useful

  • 1.0 out of 5 stars

    Broken

    It does not charge correctly with hissing or crackling sounds coming from the charger connection.

    Apple has denied me a refund, even though the charger is only a few months old, which is actually illegal in the country I bought it (Australia).

  • 2.0 out of 5 stars

    It frays so often

    Bought it 1 and half year ago.
    First one lasted for half a year. Went to apple to get a new one for free. The new one broke again!

    6 of 6 people found this useful

  • 4.0 out of 5 stars

    Works As Advertised

    I have 3 of the same power bricks. One for home, one at work and one for travelling. As i travel and move around quite a lot, the one for travelling is the one i abuse the most. Take it out, unwind and plug it in, wind it back and chuck it into my hand carry or backpack. Hotels, coffee joints and airports, i like seeing 100% battery status but that is just me so i always use it plugged in all the time. I like the fact that it allows me to wind the cable around the brick nicely and in a compact fashion. Yes i do use the removable cord that comes with it as well because if i do not, there is a certain amount of static charge on the laptop when it is plugged in direct.

    Contrary to what others have mentioned, for the last 3 years, i am still on the same set of power bricks. No fraying whatsoever. Perhaps i am lucky but since most of the time people write reviews only when they have a bad experience with a product, i thought i chip in with a good experience on my part.

  • 1.0 out of 5 stars

    Idea for Improvement

    Like most others here I have had issues with fraying of the cords, that connect to the computer. Since Apple has constructed the charger so that you can change out the cord that connects to the wall outlet, for different countries. Why not design the charger to have a similar quick change connecter for the cord that connects to the computer and then just sell replacement cords for $20 as they become worn? You have proven that you know how to do this. Just look at the cord that connects to the wall outlet.

    It would be nice if Apple would respond to the criticisms that have been made in the reviews for this product since there have been so many for the same issue. If nothing else at least acknowledge that you hear what customers are saying.

    25 of 27 people found this useful

  • 2.0 out of 5 stars

    about to by my THIRD in less than 3 years

    love the length... and that's it... the thicker wire (charge pack to wall) breaks/frays.... i get that i bend it every time i wrap it back up but c'mon - i'm about to drop another $79.00 and we're trapped because what's the alternative?

    13 of 15 people found this useful

  • 1.0 out of 5 stars

    Poor quality, high price

    Replaced my cable for the second time and it has split again after a few months.V dangerous. The product is expensive and really poor quality. There's been a few of these overpriced but poor products from Apple recently. My love affair with Apple may start to cool....

    19 of 20 people found this useful

  • 1.0 out of 5 stars

    Burn from broken power lead...

    Reading other reviews it seems there definitely is an issue with design of this unit.
    My son burned his thumb whilst handling this yesterday. I expect apple to replace this foc without argument but how do I know the new one won't do the same?

    7 of 8 people found this useful

  • 2.0 out of 5 stars

    Fried on me.

    Ya Apple, I love your products but you really need to take another look at these chargers. They start to fray at the connection points and eventually just fry up. I thought I lost my whole mac too. For what we are paying, they should be better.

    26 of 29 people found this useful

  • 1.0 out of 5 stars

    Rubbish!!!

    So sick of these chargers overheating and breaking. I'm constantly worried it is going to catch fire!!! I have found burn marks on the side of mine. I'm on my 4th charger for a macbook pro I bought last year!!! My current one is making horrible wirring noises and is really hot whenever it is turned on. Really reluctant to waste £65 on something I know will only last a few months at most.

    12 of 14 people found this useful

  • 2.0 out of 5 stars

    I tolerated the replacing, until I smelled the burning.

    Frederic M and Cynthia B - you guys must have the magic touch because I'm replacing my charger again for my 17" MacBook Pro. Note: I give a ton of r-e-s-p-e-c-t to my computer equipment because I am a p-o-o-r s-t-u-d-e-n-t and cannot afford to continually replace or mistreat these items. To address the possibility that the complaints are being orchestrated from one negative source, it is quite possible that these complaints are indeed from one negative source: a large group of customers that have to keep replacing their chargers.

    I don't take issue with having to replace the charger, as things do happen with wires over the years. The frequency with which I am having to replace this $79.00 charger within 3 years of purchasing my laptop is discouraging and makes me question the QC of these items. Maybe it's the frequency with which I use my laptop that makes the difference between the Frederics and Cynthias of the world and the Negative Nellys like me; however, my charger wire shouldn't fray and smell like burnt rubber with respectable treatment of my equipment in less than a year. Let's review the quality on these things, shall we Apple?

    20 of 21 people found this useful

  • 5.0 out of 5 stars

    Why the complaining?

    I don't know why people complain all the time but don't other laptop charger accessories heat up as well? I mean energy is heat, right? Also, I have had my mac book pro 17 for 3 years now and my charger is still up and running. Of course, this does not apply to everyone, perhaps I am the only person in the world who has the ultra-lasting apple charger.

    6 of 33 people found this useful

  • 1.0 out of 5 stars

    Can I give ZERO stars

    I paid close to $1800.00 for BOOK PRO and the cable is already out, in less than 24 months, this is UNACCEPTABLE. We expect better from you or we can just go and buy Dell for $700-$800 dollars and replace it every few years.

    9 of 12 people found this useful

  • 1.0 out of 5 stars

    On 3rd brick - previous 2 caught fire.

    If I could rate this overpriced garbage lower, I would.
    Just bought 3rd brick. Average life is about 1 year. They always go in the same place - right where the cable between the brick and the notebook connects to the brick. One caught fire in a hotel room in Chicago. Replaced. The other just went while I was playing a game on my bed. In both cases I was REALLY glad I was awake.
    Since it's a proprietary connector I have no option except to give Apple $90 for a replacement. It's salt in the wound that It's EXACTLY the same flawed design. I'm sure in about a year I'll be replacing the brick AGAIN.
    This will be the last Apple laptop I buy. I need reliability, and a power adapter that values style over engineering doesn't fit that bill.
    Grrrrrrrrr, Apple! GRRRRRR!

    11 of 11 people found this useful