• 2.0 out of 5 stars

    Extremely Disappointed!!!!

    I have had my computer for a little more than a year, and I'm already purchasing a new power cord! The one I had started fraying awhile back at the end near the box, but recently the end near the mag plug started fraying. Now the charger is barely working and I saw a spark! It also gets EXTREMELY hot when my computer is charging. This is ridiculous!

    20 of 20 people found this useful

  • 1.0 out of 5 stars

    Broken after less than a year

    Bought my new Macbook Pro 10 months ago, now looking for a new charger as the one which came with the laptop is now broken. Also seen sparks when plugging the power cable into the adapter. I am surprised by the poor quality of this expensive product.

    16 of 17 people found this useful

  • 1.0 out of 5 stars

    disappointed with Apple power cords

    Given the relatively high price for replacement why do I always need to buy a new cord after a year or two? I'm frustrated that this product isn't more durable.

    15 of 15 people found this useful

  • 1.0 out of 5 stars

    Cords are how you, Apple, make your money?

    Love Apple products but I've had to MacBooks and both cords fray. I have to order another one today and this will be the 3rd one for this computer. This last one actually started smoking!! Working on a big project and am at 19% power and afraid to use my cord. I AM TICKED!

    Is this how you make additional money Apple? On your cords? Really?

    One star because I couldn't give it zero stars.

    22 of 24 people found this useful

  • 1.0 out of 5 stars

    A disappointed fan

    Let me say first, I have become a huge fan of Apple products. Bought an iPad in April 2011....an iPhone in June...and a Mac in August. I never understood why Mac users tended to debate it's merits over the PC. It didn't take me very long to experience that firsthand. Until now! One year and 5 months and have a dead power cord. I can see the insulation cracked at the magnetic connection. I too am very careful with my electronics. What a disappointment! Despite having such a lofty opinion of the Apple products, I won't buy another until I see better quality. Does anyone believe this is just an oversight? That no one at Apple engineering isn't aware of this? Of course they are. Shame on you Apple. I'm very disappointed and, certainly can't afford to recommend this product to a friend.

    23 of 25 people found this useful

  • 1.0 out of 5 stars

    Same deal for all power adapters

    Dear Apple,

    How in the heck did you figure to build such a bad component for such a beautiful work of art? I mean, its like putting a PINTO spark plug in a Ferrari!

    My wife has a macbook and she has the previous adapter model, I have the brand new one and they both are really bad.

    Her's just won't keep connected, not a magnet issue but rather a plug issue. when it gets a little twisted, the power comes back on to the tip and we see the yellow/green light. This happened with my previous Macbook Pro. I am a die hard fan of Apple, but let me tell you, this is really a big disappointment for me and I believe many other Apple lovers out there alike.

    Please Apple, if there is someone out there listening, do us all a favor and go back to the drawing boards, and give us a power adapter that functions just as good as it looks, like the rest of your products.

    Thank you!

    23 of 24 people found this useful

  • 1.0 out of 5 stars

    Awful product

    I am now looking for my fourth one of these in 2 years. The first one was partly my own fault as I pulled (not very hard) the lead and it snagged and the thin cable parted where it meets the transformer. The next two I treated with kid gloves as I knew the cost of replacing them - they both broke in the same place - where the cable enters the transformer. Its just not good enough - I love my Macbook - I hate the power supply.

    20 of 21 people found this useful

  • 1.0 out of 5 stars

    Poor Quality and Overpriced

    These power supplies represent the only bad experience I've ever had with Apple. I am extremely careful with my Macbook and all its accessaries yet I have experienced fraying of the insulation on two Magsafe adapters in less than 2 years. I do frequently travel with my Macbook for uni etc so I do wrap the cord (following Apples guidelines) around the power brick. But considering these computers are heavily marketed towards students I would think their power supplies could live up to the day by day uses of a student.

  • 1.0 out of 5 stars


    I have always been proud to have owned a MacBook Pro. But, Apple made the charger really cheap. The wire splits way too easily. I have had it replaced while it was under warrantee and have paid for it afterward when the warrantee was up, only to have had it split on me again! Not only that, but where it connects to the laptop malfunctions. I have to angle it a certain way or it won't charge. It is just very disappointing that when you pay a lot of money for a product only for it not to last. The product needs to be made better. It is definitely not worth what you have to pay for it.

    22 of 22 people found this useful

  • 1.0 out of 5 stars

    Frayed cord

    The problem with this power supply is just like a couple of other posts. The cord frayed at the power unit and now is completely useless. With all the "Smart" people at Apple, one would think someone would have addressed this issue. Now I get to spend $79 for something I shouldn't need to. Very disappointed.

    25 of 26 people found this useful

  • 1.0 out of 5 stars

    New connector, same problems

    When my old adapter (with the T-connector) broke, I had it replaced. However, now less than a year later the thinner cable has separated from the converter unit and frayed, just like with the older model. I have had two of these adapters and neither lasted more than a year!

    15 of 16 people found this useful

  • 1.0 out of 5 stars

    Typical exploitation from Apple

    Same as virtually everyone else. The connection between the transformer and the cable is simply not strong enough. When I noticed mine had warn loose with exposed wires I looked closer and saw burn marks!
    This is a dangerous product, not sure how it can be licensed in the UK.
    However, without this item our £1,500 (minimum) laptops will not work. Just goes to show what a contemptible company Apple are.

    18 of 19 people found this useful

  • 1.0 out of 5 stars

    Power Cord One Year Old

    There is no person more careful than I am with the power cord. The cord insulation just split open next to the plug going in to the machine. They're $79!!! Poor engineering. Looks aren't everything Mr. Apple. Form FOLLOWS function. You know about this problem and yet continue to do nothing about it. After over 25 years as an avid user of your computers and products, I'm done. My next computer will not be an Apple. My next phone will not be an iPhone. I'm a high volume consumer of your products. I have 3 of your laptops, an iMac (the Big boy), an iPad, an iPhone 4s, and Apple TV. I am no longer going to buy Apple products. I will continue to use the ones I have as long as I can tolerate paying $79 for a cord that lasts ONE YEAR with careful light use.

    27 of 29 people found this useful

  • 1.0 out of 5 stars

    I love apple products, but the cables are terrible, and expensive.

    I think apple products are brilliant and I can understand why the computers cost so much money, but I cant understand why the cables and power adapters cost so much, because they are rubbish!

    The insulation on all the cables pulls away from the connection, my power cable insulation virtually deteriorated just a few months after getting the laptop, and to replace it would cost a small fortune, when the laptop has already cost £1500! ok it has the clever technology of the magnet, so it doesn't pull the laptop on the floor, but other than that, I am disappointed!

    It's not just this power cable I am dissatisfied with, its all apple cables! the ipod cables, iphone cables, the lot! personally I have brought the cheaper, yet more durable alternatives! I have recently brought a replacement for the power adaptor for £25 less than apple are charging and it seems to be so much durable and reliable. I paid a whole £3 for 2 new ipod cables and they are great.

    Apple, I love your products, just improve your cables, or reduce the price by at least half! I have been an apple customer for over 12 years, but the cables have always been a disappointment. sorry!

    12 of 12 people found this useful

  • 1.0 out of 5 stars

    Rip off price for poor product.

    Very expensive product to replace. Original which came with MacBook disintegrated after 18 months. Purchased another and same wear and tear appeared at the link between cable and the charge piece. Would not recommend at all especially given the price for the MacBook itself and replacement. Though should not have to be buying a replacement at all after 18 months. Have gone to cheaper alternatives via eBay.

    8 of 9 people found this useful

  • 1.0 out of 5 stars

    Once again, dead for no reason

    Yet ANOTHER power adapter dead for no reason. Two years of careful use. I have to waste time and money now tomorrow to get a new one. And I can't finish tonight what I wanted to do.

    12 of 12 people found this useful

  • 2.0 out of 5 stars

    Charger wire failure at mag connection

    I also have had to replace my charger due to the failure of the wire at the magnetic connector. It has been about 2 years of normal use. The charger looked brand new but the connection started to become erratic at first then over time lost connection completely. I was disappointed in the poor design. The wire pulled right out of the magnetic connector without much effort.

    13 of 13 people found this useful

  • 1.0 out of 5 stars

    Worst Charger ever!!!

    This charger is by far the worst charger ever! its like Apple does this on purpose so you can buy a new one every year. what was wrong with the old magsafe charger? the one that looked more like a T that one was better. with this new one the end that connects to the laptop gets all bent and overtime it starts to mess up. who's bright idea was that? atleast with the old one it use to connect straight on which was better. SMH APPLE!

    21 of 22 people found this useful

  • 2.0 out of 5 stars

    cable frays

    I like the magsafe connection, but the brick end of the cable isn't reinforced enough. After a couple of years, I needed a new one. I'm surprised they haven't fixed this.

    16 of 17 people found this useful

  • 1.0 out of 5 stars

    Flawed Design

    I am on my third adapter in 2-1/2 years. There should be more reinforcement around where the cord comes out of the power brick and also at the mag end. Can't believe there isn't a better level of quality for what they charge for these.

    26 of 27 people found this useful