• 1.0 out of 5 stars

    Apple don't care!

    After following all the instructions as to what to do and not to do for 15 months the adaptor stopped charging the battery. Returned to Apple under 3 year care package and told fault was with the adaptor (cable stress) and we had to buy a new one...

    Why have 3 year support on a £1600 MacBook Pro and then insist it's not a quality issue so we have to purchase a new one!

    Totally agree with other reviewers - Apple have designed something that is not fit for purpose!

    128 of 130 people found this useful

  • 1.0 out of 5 stars

    4 Frayed cords. One laptop. I'm really careful too.

    I wish I could write a better review because I like Apple products, just not their chargers. I love the magnetic feature, but I've had to replace my T shaped adapter. I had to file a warranty claim based on a replacement charger I bought. I bought a backup replacement L shaped adapter which has already frayed out, and the charger I'm currently using is about to fray out too.

    I make sure not to bend the cord tightly ever and have even tried to improvise and reinforce the parts of the cord that I know will fray and break. Nothing seems to work for these incredibly frail cords.

    21 of 22 people found this useful

  • 1.0 out of 5 stars

    The Fray

    Disappointing. I came to the site to buy another power cord, then saw these reviews and now realize that the frayed cord seems to be a common problem. I haven't had my Mac but 15 months and I'm already forced to purchase a NEW $79 power cord. Truly disappointing Apple.

    With this many complaints Apple should really consider making an adjustment to this product.

    24 of 25 people found this useful

  • 1.0 out of 5 stars

    very easy to be broken

    I used MBP for 2 years, and this power cord was broken near the power adapter. I found this new material of cord is different absolutely.

    10 of 11 people found this useful

  • 2.0 out of 5 stars

    Low quality, way overpriced

    Unsafe and not durable due to its low quality: when charging in relatively high ambient temperatures (summer, about 82℉/28℃ and higher) the power brick overheats and the enclosure cracks.

    As a result of connecting and disconnecting, the magnetic connector wears away and leaves a smudge at the socket on the laptop.

    I'm only using this at home so i'm not coiling it up or putting it in a bag and thus far the cable hasn't frayed yet on my unit (20 months old).

    I'd give it 1 star but i'm giving it 2 because it's still working.

    10 of 11 people found this useful

  • 1.0 out of 5 stars

    Terrible quality!

    Last fall, my 3 year old T-shaped adapter cord frayed, and I got a new L-shaped adapter sent to me for free as apparently this was a known problem. Well, that adapter has lasted only 8 months, and now this cord has split as well. Usually, I'm really happy with Apple products, but this is just terrible quality/design.

    14 of 14 people found this useful

  • 1.0 out of 5 stars

    Pretty design but underperforming

    I have had an hp pavilion for 3 years and I have not changed a charger before (still working) even though I sometimes subject it to mishandling. My MacBook pro charger just died on me whiles still fresh with no signs of misuse and now I have to pay $80 for a new one. Apple, your machines are expensive so please give us value for money.

    7 of 7 people found this useful

  • 1.0 out of 5 stars

    1 Star is too much for this

    I got my 15" MacBook Pro, Early 2011, 11 months ago. I was excited about everything it had, and the MagSafe looked especially interesting. Two days ago, the stupidly thin wire at the base of the adapter brick began to fray. I tried using electrical tape, and my computer began charging only when I angled it certain ways. Today, the adapter shorted out, so electrical tape is out of the question. I'm a high school student, so moving from outlet to outlet and trying to pack up before the next class comes in doesn't leave me time to baby my cords, but I still tried to take care of them. The extension cord failed the same day I noticed the fraying. I love my computer, with its i7 processor and 500 GB hard drive and superdrive, but the charger is horrible. I chose the MacBook Pro over a HP because I wanted to try Apple, as the only member of my family without an Apple product. Between this and having to reset the SMB earlier to get the thing to charge, I am certain that my next computer will be a PC. Really Apple, I don't want to pay $80 for $5 worth of damage. Read the reviews, especially if one of your own products has 2 stars. Makes me glad I got a Droid instead of an iPhone, or I'd probably have issues with that also. The whole reason Apple products are so overpriced is because you get to have the Apple logo on it, even if an equivelant phone or computer costs half the price. Why do you have to extend this pricey-ness to your chargers, when they break so often. If you lowered the price, so many people would be buying replacement chargers when theirs die 2 days after getting their computer that you wouldn't lose much money at all.

    15 of 16 people found this useful

  • 2.0 out of 5 stars

    power adapter FAIL!

    for two weeks the power adapter was working-not working-working-not working. the last two days, it would only charge if my macbook was turned on its side lengthwise and kept in that position. now, it just doesn't work and i'm frustrated that i will probably spend $79 for a new one.

    7 of 7 people found this useful

  • 3.0 out of 5 stars

    Adapter gets very hot!

    The 85w adapter gets very hot if i use it for several hours. Usually I have it plugged all the time, but for example when i watch a movie it gets very hot because it has to charge the battery all the time. Today I had a program on that caused a CPU 100% for an hour, suddenly i smelled something burning. The adapter was under a pillow so it got hotter than usual and it stopped working! I unplugged it and let it cool of for 2 hours and then it worked again!

  • 1.0 out of 5 stars

    Going on 6

    I'm personally on my third 85 watt, one due to overheating (T adapter) and one to the end twisting right off (L adapter)... And my wife's second 60 watt just had the MagSafe L end fall off. Now I'll have to buy her her third... The only thing nice is that so far apple has replaced all but 1 for free or near free. (out of policy accommodation). Though these products are problematic, I have to give apple credit for the customer service in the store every time, even out of warranty and policy.

    Now, what will they do to fix the problem or lower the cost... I fear they will likely get tired of replacing these for free.

    Otherwise maybe another manufacturer may get my next laptop purchase (which would sadden me)

    8 of 8 people found this useful

  • 1.0 out of 5 stars

    My 2nd one in 2 years just broke

    Ive literally never had another laptop cord, converter break aside from this.

    7 of 7 people found this useful

  • 5.0 out of 5 stars

    fine product

    never had a problem, have had my macbook for over 4 years now and still going strong with the delivered power adaptor, don't see where other people have a problem with?

  • 1.0 out of 5 stars

    the worst design for charger ever

    I've gone though 3 of these in lessss than 18.months.....they need to refund me some $$$$$...each charger has gone bad in the same location....and the charger runs very very hot....i hate this charger soooo bad....and it costs so much to replace....

    9 of 9 people found this useful

  • 1.0 out of 5 stars

    80 freakin' dollars??!!??

    I was watching a movie on my boyfriend's laptop when it told me the battery was low. I thought that was weird because it was plugged in, and then I noticed the light wasn't on. Noooooo. He's going to kill me! Then I come on here and see it'll cost me $80 to replace it. Are you kidding me?? $80 for a power cord??? What a joke. I feel like crying.

    6 of 6 people found this useful

  • 2.0 out of 5 stars

    Innovative, svelte, fragile and prone to breaking.

    Broke within a week of receiving, and had to buy another one. Never had a worse connector on any laptop.

    12 of 12 people found this useful

  • 1.0 out of 5 stars

    4th Mag Safe in 18 Months

    How can this be? $240 in chargers and I still dont have a working spare for the coffee table. Im hoping that each time I buy one that it will be an improved version... im not holding my breath. Please fix this widespread, well known problem.

    10 of 10 people found this useful

  • 1.0 out of 5 stars

    Insufficient power and not compatible with cases.

    So I just bought a Macbook Pro Late 2011 model with the AMD Radeon 6770m graphics card. The charger works fine but it is insufficient for the power demand of the Macbook Pro. This device uses more than 90W when it has a big load on the CPU. I'm expressing my dissapointment because I bought this Macbook Pro because I wanted power but everytime I´m using it with heavy load apps the charger isn't capable of supplying enough power to the machine and it starts draining power from the battery also. This shouldn't happen and its cycling my battery when not supposed to. Apple should offer a 100W to supply enough power for this Macbook Pro. Apple please help us with this problem, I do use my Macbook Pro for some heavy tasks and don't want to hurt either my batter or underpower my hardware!

    Also my second disagreement is that this adapter will hardly fit on machines with cases. Its design makes it difficult to reach the connector hub and won't let the machine charge.

    8 of 8 people found this useful

  • 1.0 out of 5 stars

    POOR DESIGN

    For a $79 power supply, it sure is a piece of junk. Apple you are really awesome, but this product needs some redesigning.

    13 of 15 people found this useful

  • 1.0 out of 5 stars

    Disappointingly Poor Design

    Like the many previous reviews, I'm on my fourth power cord, which like my three previous power cords, frays at the tip. The cord is not sufficiently reinforced at a known stress point, creating a dangerous fire hazard. And since I'm on my fourth power cord, I'm well aware of the fraying problem and go out of my way to avoid putting stress on the magnetic tip. Notwithstanding my best efforts, the insulation breaks, exposing frayed wires. Terrible design that could be easily fixed by extending the reinforced portion of the power cord another 1.5 inches. Cost to manufacturer five cents. Savings to consumer $79.00.

    11 of 12 people found this useful