• 1.0 out of 5 stars

    Really?!?

    I love my Macbook Pro. But... really. This power adapter is the worst. I'm now ordering my third. As in three. Within two years. The last one frayed, as did the others and then stopped working.

    For a company that makes some of the world's best stuff... why this?

    And as someone else suggested, why not just make the replacement magnetic part available instead of making me fork over ANOTHER $80 bucks for yet another entire cable?

    You have some of the world's smartest people on your team. Please fix this.

    9 of 9 people found this useful

  • 2.0 out of 5 stars

    disappointed in durability

    I bought into the Apple world a dew years ago based on higher quality and less issues for my wife and family. I had to use a Windows machine for work and did not make the switch until November 2010 when i was finally fed up with Dell and Windows and bought a 17inch macbook out of my own pocket for work. I have liked making the switch, even thought there are a few minor frustrations with compatibilities. However, I would expect a power cord to last more than 17 to 18 months.

    All of the sudden the outer insulation, the rubbery skin, started splitting and peeling away. I wrapped it in electrical tape and it continued to work for a couple weeks but now it has stopped charging my macbook. I am ok to pay top dollar for quality and overall I am pleased with Apple quality but this is a disappointing detail. and in my experience it is the little things that can unravel a business.

    from snooping the internet i see this is not unique to me. I hope they get this fixed and soon since these are $80 a pop and I am starting tho think i need to buy one every year or so so always have a spare ready as the current one ages out!

    5 of 5 people found this useful

  • 1.0 out of 5 stars

    Sick and tired of this!

    I've had my macbook pro for almost 2 years and I am now buying adapter #3!!! The first one started sparking, then died and the second one is melting! This is ridiculous! I spend over $1000 on a macbook and have to buy a new adapter every year? Get it together Apple...please, for all of our sakes! Im a broke college student who can't keep this up.

    9 of 9 people found this useful

  • 2.0 out of 5 stars

    Not working after 2 - 3 months

    Yea, MagSafe connector is amazing!

    However, my charger that I got with my computer over a year ago frayed and power was just not going to my MacBook Pro. So I went and picked up a new one from DSE. 2 or 3 months later, now, the charger is having a lot of difficulty with getting power to my Macbook. The charger has not frayed. Having to juggle the cord and bend it a bit so it can get current flowing. Which is pretty stupid.

    I'd say it is dodgy wiring. Which is not what I expected from Apple at all! I have been a customer for a long time now, and this is the first time I have run into a problem.

    Shall be returning my charger to DSE for a swap.

    Please Apple, get you factories to take care in assembling products.

  • 1.0 out of 5 stars

    One more disappointed customer.

    Basically what everyone else said - the connector frayed and there's no way I can use it anymore. My boyfriend who is also a Macbook Pro user also had similar problems just a few months ago. I need to shell out $80 for a new power cord now, money that SHOULD be going towards an apartment, a wedding or a college tuition. Absolutely ridiculous.

    190 of 204 people found this useful

  • 2.0 out of 5 stars

    disappointed

    My computer is only 9 months old and I am having to order another power adapter!!! C'mon, why is this?? The cord tangles for no reason and now the wires are frayed at the connection to the adaptor. I am VERY disappointed and have been an Apple user all of my computer days (since the little box desktop). I hate to have to spend the money!!!!

    60 of 66 people found this useful

  • 5.0 out of 5 stars

    Best Laptop Charger I've Seen

    I have used chargers with tons of laptops and this is by far the best. This charger is awesome, but a bit pricey if you need to replace it. The magnet connection keeps you from ripping it out of the charging port violently and breaking either the connection port or cord. And the lack of a giant surge protector/adaptor in the middle of the cord is wonderful.

    7 of 44 people found this useful

  • 1.0 out of 5 stars

    Poor quality and expensive

    I'm up to my third adapter in 14 months.
    They are expensive and the L shaped connection and cable develops faults too quickly. The problems started when I had to jiggle the cord around while its connected to get the power flowing and the green light indicator. Then after a few months it just stopped altogether (on 2 separate devices). What's up Apple??? I think you should be offering free replacements until this device is improved.

    0 of 1 people found this useful

  • 1.0 out of 5 stars

    Bad!

    I have gone through 2 of the these cords and every time the wire rips out of the adapter. Now I have to get another one. This is not worth $80.00 just to get it replaced less then every other year.

    14 of 14 people found this useful

  • 1.0 out of 5 stars

    HUGE Tangled mess- even when the computer never leaves it's designated spot

    Issued one from recall. I like the connector end, but what the HECK is up with the wire? My computer sits on a laptop stand, and then gets used on my lap, when I am done, it gets placed back onto the stand. Others have stated sarcastically, "If you use it right,,you WON'T have these problems". Really? Acting rather superior, to all others that are having problems? I have had to wrap areas of my adaptor, in Duck Tape, because of the twisting and tangling - something that my T Style cord NEVER did. The new cords, are made of some sort of inferior material that encourages it, to just tangle up. Sorry, but for people that use their MACS like a desktop, these cords should be PRISTINE, especially for $80! Apple, PLEASE, whatever these cords are made from, the cause of the sucky "insta-tangle" it NEEDS to looked into. These cords tangle much worse that ANY of my T-style cords EVER did. They are plain and simple: horrible.

    11 of 12 people found this useful

  • 1.0 out of 5 stars

    another victim of this rubbish

    Adapter over heated and just stopped working - couldn't handle working solidly for 5 hours. What is the story with this product?

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    20 months Frayed Tip

    I've used this power adapter for 20 months and treated it well. The rubber cable housing just isn't durable enough. I travel everywhere with my computer and have to pack it with me, I'm very careful with how I pack it too. It's completely frayed at the tip where there is no more rubber housing around one part of the exposed wire. I remedied this by cutting the two ends of a Q-tip off and used it as a splint and taped around it so no bending occurs.

    I really think apple need to re-think their design or quality of materials for the cable housing. It just isn't good enough.

    23 of 24 people found this useful

  • 4.0 out of 5 stars

    After 2 years - Excellent service

    I used my magsafe charger for 2 years and the charging end came off. I took it to a local Apple store in Manchester (UK) and it was replaced with a brand new one - no problem. Inever was aware of any problems with the charger... but i was really impressed with the service i received. Yes - it was replaced free of charge. Thank you Apple.

    21 of 28 people found this useful

  • 1.0 out of 5 stars

    Very poor quality product

    This is my third charger that I bought in span of 4 years.. I think Apple is generating extra revenue every year just like an yearly subsciption price of $89 for an Adapter that we have to pay from our hard earned money..why wont they design it effectively so that it does not snap easily? Very frustated.....

  • 1.0 out of 5 stars

    Lasted about a year

    After only 13 months of usage, adapter totally stopped working. No light would appear. I jogged, cajoled and tried different outlets. Apple wouldn't replace because it was over a year old. My previous adapter lasted for four years through cross country moves and trips.

    14 of 14 people found this useful

  • 1.0 out of 5 stars

    better, but still fails too quickly & frequently

    The new sideways plug alleviates some of the fraying problems that plagued the earlier models; however, the new stiffer cables get kinked easily, causing internal wires to break. And there are still periodic heating problems with some units. bottom line, these things just fail far too often to cost this much.

    8 of 8 people found this useful

  • 5.0 out of 5 stars

    Great but doesn't integrate with other products

    My old adapter broke - started going on and off power and required being held in odd positions to get it to work. My old one was MagSafe but connected straight in, not like this one out the side of the plug. This one I think will put less stress on the cord as there is no bending necessary. However, it didn't fit with my case that I had on with my old cord! This adapter must be more shallow. The case I had was really thin - speck... So the cord works and I think will work better than my old one but I had to take my case off. I haven't explored if other case options exist. I have a MacBook Pro 15".

    4 of 14 people found this useful

  • 5.0 out of 5 stars

    It's a Charger: It Charges My Laptop.

    I've owned a 15" Powerbook G4, a 15" Macbook Pro 2010, and a 15" Macbook Pro early 2011. I must be lucky, but I've never had a bad adapter. Dumb luck? I'd be interested to know why people seem to get so many defective adapters.

    5 of 18 people found this useful

  • 1.0 out of 5 stars

    Poor Poor Quality!!

    First adapter lasted a year. Bought a second one and lasted only 2 months!!! I would rate this no stars if it let me.

    12 of 14 people found this useful

  • 1.0 out of 5 stars

    Same Problem, Different Charger

    This is the third charger I've had to replace in the three years I've had this Mac. The first one lasted about 18 months. The next only about 6 months and this time it's been a little less than a year. And it's always the same problem, shorting out at the computer connection. You'd think they'd realize the problem and fix it, but for the third time I'm dealing with this, and I don't really have $80 to fork out for a new charger. It's beyond ridiculous.

    I'd understand if I was lugging my laptop around all over the place and it was getting jostled and pulled all the time, but it rarely leaves the living room. I'm almost tempted to just spend a little more money and transfer all my data to a new computer. For $80 plus a little, I can get a brand new laptop. It won't be a Mac, but at this point it's just too stressful. Fix the problems and I'd be happy to stay with the brand because in all other areas it's, in my opinion, superior.

    9 of 11 people found this useful