• 1.0 out of 5 stars

    What are Apple playing at?

    My office has 5 Macbooks and we are on average having to replace 2 of these power adapters every year. Last year, one shorted out and nearly caused a fire. I never leave my Mac charging overnight any more!

    We don't have this problem with the cheapest Windows PCs so I cant understand why such a 'premium' product is shipped with such a lousy power adapter that cannot stand up to more than a few months of normal use in office conditions.

    10 of 11 people found this useful

  • 1.0 out of 5 stars

    Worst apple product ever

    I have gone through 4 of these cords now, 2 didn't even last a month. I have no option but to now buy a 5th. FIX THIS NOW APPLE!!!

    1 of 1 people found this useful

  • 1.0 out of 5 stars


    Original charger failed about 12 months after purchase of the Retina. Now 8 months later has failed again. Cables are all good, don't understand why it fails other than the case gets too hot and cannot dissipate the heat.
    Form and aesthetic appeal versus function doesn't win.
    Not happy.

  • 1.0 out of 5 stars

    Rare Junk From Apple

    You know, you shouldn't even have to think about your power supply. It should be a non-issue. It should be invisible. This mis-designed mutant wart certainly is not.

    I was introduced to my first MacBook Pro in 2009, and it had the MagSafe 1. Didn't even know it was there. I could move my laptop...set it on the arm of my chair...move it over so the cat could jump and get some love...set it on the table or retract my chair to get up and set it on the ground...didn't matter what I was doing, it stayed attached to the computer BECAUSE IT WAS OUT OF THE WAY.

    The MagSafe 2 hangs out there just begging to get knocked off, and it gets its wish 5-10 times per night. I can't have the computer on my lap with it connected without either disconnecting it, or scrunching my legs together uncomfortably to make room on the side for the wart...but by then the cable has fallen off again.

    This product is mid-90's tech and shouldn't be on a state of the art 2015 computer. Apple should be ashamed...should re-design a power supply of tech contained in the new model put together with the practicality of the old model...and exchange the re-designed supply free of charge with us that spent way too much for an Apple product to begin with. Disgusting.

    15 of 19 people found this useful

  • 1.0 out of 5 stars

    One month

    One month.That's how long it lasted.

    14 of 17 people found this useful

  • 1.0 out of 5 stars

    Poor Design

    I have owned my Macbook pro for about 13 months now, and the cord came with the computer, both unused. Now, the cord has frayed both at the top where it plugs into the computer, and right by the adaptor. In fact, I have accidentally burned my hand a couple of times when I touched the cord to unplug it, because hot wires are sticking out of the place where the rubber has broken. I am ordering a new cord now, but I wish Apple would listen to the many customers urging them to update this design. If you are going to require your customers to use a cord that you produce, you should make it a cord that is worth purchasing, especially if you're going to charge 80 freaking dollars for it. As it stands, this cord is poorly made, and is easily damaged with normal use. If there were an alternative to the apple cord, I would be buying it without hesitation.

    11 of 13 people found this useful

  • 1.0 out of 5 stars

    Currently on my 4th adapter

    Admittedly, I've had my MBP for 3 and a half years but for 100 bucks I'd expect a longer lifespan. Adapter cord always wears down at the attachment to the power block.

    10 of 13 people found this useful

  • 1.0 out of 5 stars

    Magsafe 2 is a poor design

    I've had my Macbook Pro for two days. And I'm already over the new power adapter. It will NOT stay attached. Very little magnetic force to keep it connected to the macbook. It sticks out 90 degrees perpendicular to the computer. The old power adapter was more parallel to the side. It also had a stronger magnetic force connection, so it stayed put. You really have to keep an eye on this new power adapter to make sure it stays connected. The slightest inadvertent bump and it falls off.

    10 of 13 people found this useful

  • 1.0 out of 5 stars

    Stunned by the poor quality

    Sad to say I have exactly the same problem as everyone else -- the cable just splits open. I've had Macs since 1986 and never had a problem with power supply. And £65 to replace!! Insulting to rip off loyal customers in this way. What is going on Apple? Safari is useless. It's hit or miss whether pages load. I use Chrome now. We pay the higher costs for better quality. Now the quality is deteriorating. I love my MacBook Pro, it's a wonderful computer, but this power adaptor is a joke. Apple should fix it or replace it. It has a known defect. I sold my Apple stock. I have serious concerns about the company now.

    15 of 18 people found this useful

  • 1.0 out of 5 stars

    The weakest link of whole laptop

    This is a really fragile & terrible adapter. I've bought Mac 15 Pro Late 13 1.5 years ago. And my charger stops charging on the first week.
    Then I've goes back to the shop and there's MAGically starts working... :) And now this happen again...
    Apple, do I need to comes back to the shop for the next portion of the magic for my magsafe?

    11 of 14 people found this useful

  • 1.0 out of 5 stars

    Repeated issues with fraying cord and ceasing functioning

    Haven't had any issues with the LED or magnet strength as others have mentioned. However, charger came with late 2013 13" Retina Macbook Pro. Have had to replace it TWICE after the cable began fraying at the base of the adapter and subsequently ceased functioning. Issue has been going on for years, yet the design does not appear to change. All while repeatedly paying over $80 each time for a defective product. Haven't experienced such poor build quality with any other Apple product.

    10 of 12 people found this useful

  • 1.0 out of 5 stars

    Broke after just over three years, despite being quite careful with it

    I guess lasting three years is better than many other users, but it's still frustrating having to pay 129 AUD for a replacement. Literally the day before it broke I asked a Genius at the Apple Store if the fraying was anything to worry about and he told me that it was fine. The very next day it completely frayed off and stops working. The design of the entire cable is great it's just that the spot where the powerbrick meets the MagSafe cable is very weak so it predictably frays and then breaks. If only the thicker rubber shielding was just like 5cm longer with some tapered flex near the end I think this cable would last much longer.

  • 1.0 out of 5 stars

    just awful

    Why did it break? I have no idea? It just stopped working. :\

    8 of 12 people found this useful

  • 1.0 out of 5 stars

    Works fin for a while

    I'm so glad I moved over to a Mac. It's stability compared to my old PC laptop is fantastic.

    The one problem is the power supply. I have had my Mac for 2 ½ years, give or take, and every year or so, I have to buy a new power adapter. I've just ordered the second replacement unit for delivery tomorrow. I'm a writer by profession these days, and I rely on having computer access 24/7. It's working fine one moment, then I notice that the screen has gone darker, the LED on the connector no longer glows green and I'm on battery power. It fails without warning or notice.

    Come on Apple, I'm sure you can design and build a better unit that this.

    18 of 20 people found this useful

  • 1.0 out of 5 stars

    Why did it change?

    I had a mac before which was unfortunately stolen, and was skeptical of some of the changed features with the newer ones. I was right to be, although it's not the mac itself; I don't understand why the power adapter was changed. I have seen reports saying that it was to stop laptops being pulled over when the cord got caught but I can't move even the slightest without it falling out which will in turn cause me to use more charge cycles because it's such a hassle. I think they should send out the snuglet with each of these new power adapters.

    9 of 11 people found this useful

  • 1.0 out of 5 stars

    Frayed cord in less than 2 years

    Really disappointed with the quality of the charger considering it already frayed and now won't work at all and that I probably won't get a warranty replacement.

    15 of 17 people found this useful

  • 1.0 out of 5 stars

    All cords torn at ends

    I have iphones and ipads as well as laptops all the cords are torn at the tips, we are always very careful with our items!. I now have to buy new ones again. For the price we have to pay for Apple products i think its not fair on your loyal clients or any client. The price for new ones are too expensive!!

    19 of 20 people found this useful

  • 1.0 out of 5 stars

    I can't believe I'm joining the crowd but they were right.

    After a year of HUMAN usage the cable frayed at the end that plugs into the laptop. I didn't abuse it. I didn't stretch and I was gentle. It frayed nevertheless.

    18 of 21 people found this useful

  • 1.0 out of 5 stars

    Terrible Design

    Such a poor design by apple. Wire frayed in 6 months from both ends.

    16 of 18 people found this useful

  • 1.0 out of 5 stars

    Not even a month old!

    I bought this MacBook Pro on Dec. 16th 2015, last night Jan. 5th 2016, I smelled something burning under my desk. I have a ton of cables down there to the Mac Mini and everything but with further investigation I found that it was the MagSafe Power adapter.. Literally not even a month of use and it has melted, Listen to the reviews and just avoid this. I would spend the money to get the MagSafe original and buy the MagSafe 2 adapter for $9.99..

    10 of 11 people found this useful