• 1.0 out of 5 stars

    It exploded on me...

    Mine literally just blew up ... luckily I was in the room when it happened. Pop *flash of light* (smell of smoke).

    18 of 20 people found this useful

  • 1.0 out of 5 stars

    Frustrating Design Flaw.

    Like many others, this cord breaks quickly and, for me, in the same spot both times (I.e. The thin chord emerging from the square). That part gets hot while charging and the wire is too thin to handle the heat and the inevitable bending at that point. I asked someone at Jump+ why this is happening and what the solution is and why it isn't covered when it is obviously a design flaw. He said because the wire is exposed for all they know an animal could have done it. Then he recommended plastic cable protectors to reinforce that part of the new cord I will have to buy. An item they don't sell. I went to best buy and the apple rep said that I should charge my laptop on a desk and hook the cord up using black clips and make sure it is never tugged. Also to use a spring from a ballpoint pen to reinforce that area. Here's what I think, if I'm spending 100 bucks on a cord that charges a laptop it should be designed so that it can withstand travelling (which I'm not even doing). Oh and maybe don't expect people to spend even more time and money on DIY fixes so this thing doesn't break so quickly. I love Apple and am disappointed that they sell such a product, blame their customers for the problem, and do nothing to fix the issue.

    23 of 24 people found this useful

  • 1.0 out of 5 stars

    Poorly made and breaks quickly and often

    I have had so may problems with these Mac chargers. I just recently went through my fourth one (at least!), and they all break in exactly the same way. The rubber covering the inner wiring tears and crumbles extremely easily, and in order to make it last longer than two months it has to be wrapped extensively in electrical tape or some other stiff tape. If it doesn't have some sort of outside help like that, it'll bend in terrible angles and the rubber will start to tear almost immediately. This product isn't worth $80, especially because it has to be replaced so often. PC users can get a charger that lasts longer for significantly less money, and it's so difficult to afford a new Mac charger every six months.

    If there was ever any other, cheaper alternative to these chargers, I would buy that instead. It's extremely frustrating to have my laptop rendered unusable every six months because the charger breaks and I don't have the money to buy a new one right away.

    19 of 20 people found this useful

  • 1.0 out of 5 stars

    Frayed cable

    As of everyone else has said, the cable is way to thin and frays easily. My cable frayed after a little over a year.

    20 of 21 people found this useful

  • 1.0 out of 5 stars

    AWFUL!!

    NOW WHAT MAC. STUCK WITH AN EXPENSIVE MACBOOK AND NO CORD AFTER A YEAR'S USE. CAN'T USE MY COMPUTER WITHOUT A POWER CORD, SO NOW FORCED TO BUY EXACTLY THE SAME GARBAGE AGAIN. FIX IT IF YOU KNOW IT'S NOT UPTO STANDARD!!!!!!!!!!!!!!!!!!!

    17 of 18 people found this useful

  • 1.0 out of 5 stars

    Cord frays at connection point to adapter unit

    If only I could post a picture post a picture, enough to say that as per the title, the cord frays where it connects to the unit, thus stops working - poor quality, requiring 85euro replacement!...

    16 of 17 people found this useful

  • 1.0 out of 5 stars

    poor design, broke in a year

    Yes Apple, we know it looks pretty when it comes out of the box, but the lack of proper strain relief leads to a broken, wire exposed cable within a year. Also, the white rubber & plastic never stays clean and bright nor looking nice with normal use, and within a few months is dingy gray and all marked up.

    16 of 19 people found this useful

  • 1.0 out of 5 stars

    For once, truly awful design and poor quality from Apple. Yes, really.

    I have three Macbook Retinas in the family. All three have these power supplies. Prior to this, I had Windows laptops for over 20 years. No power supply ever failed. *All three* of these have failed. In their extreme cleverness, Apple have created a thin low voltage wire with soft outer cover. Feels great, like all Apple products (though I don't feel my power cables very often). But it rides up the wire, and bunches together, and eventually tears open, revealing the wires. Ultimately, after about 12-18 months, they start to short out. Come on Apple! Get your act together and re-invent this so that they last longer than 10 minutes. I'm happy to pay Apple for better products, but paying more for this garbage is insulting.

    28 of 29 people found this useful

  • 1.0 out of 5 stars

    Awful

    I have had to buy two (NOW THREE) of these chargers in the past 2 years. The charger design is awful. The cord is far too thin and not nearly as durable as other apple products. It heats up to an extreme temperature. I have spent over $180 repairing something that was never my fault to begin with. Very unhappy that I now have to go and fork out another $80 for my THIRD charger.

    18 of 21 people found this useful

  • 1.0 out of 5 stars

    Had to buy 2 already since I bought buy macbook 2 years ago...

    Everyone has this issue. Most of my friends have had to replace their chargers and I know people who have switched over to PC laptops for this specific reason.. :(

    15 of 17 people found this useful

  • 1.0 out of 5 stars

    Works Great for just over a year

    Then like every other user on here the cable tears, I could tell it was going to do it for about the last 6 months as it kept sitting itself at one point where it began to curve the wrong way. Sure enough it split and now I need to find £65 for another rubbish one, they could at least acknowledge it is terrible and sell it about the £15 mark!

    27 of 28 people found this useful

  • 1.0 out of 5 stars

    Frayed cord - same problem as everyone else.

    Have to buy a new one because the cord frayed and there is no alternative.

    15 of 17 people found this useful

  • 1.0 out of 5 stars

    CONTANT TEARS

    I have to say this is one of the worst chargers i have ever come across in my life. I have gone through 3 chargers at the moment (looking for a 4th currently!!) all have have torn due to wire strain at the exact same location. After the first charger, I have been very careful in looking after the charger making sure its delicately handled to limit wire strain but the charger doesn't last longer than 1 year on average. Absolute joke, Im sick of paying for replacements.

    19 of 20 people found this useful

  • 1.0 out of 5 stars

    Fire the designer of that thing

    My next Mac I will buy when this disaster has been fixed. Unbelievable trash. It disconnects all the time (!) and working with a laptop on your lap while charging your machine is impossible. Darn. I hate this thing. The old magSafe was great. Bring it back, please.

    10 of 12 people found this useful

  • 1.0 out of 5 stars

    Every 6 Months

    Fine if you don't "use" your macbook but I do and have consistently gone through a charger every 6 months almost 3 years. The cable is just too weak to handle regular wear and tear, which is unacceptable in my opinion. I use my laptop at home and at the office, moving the cord and machine at least 12 times per week. Do yourself a favor, spend the money and buy a backup, you'll need it.

    13 of 15 people found this useful

  • 1.0 out of 5 stars

    Not durable; runs way too hot

    You would think that Apple would eventually realize and rectify the issues with their power cables for MacBooks, but yet another generation of laptop is accompanied by the same lousy cable design. Having owned 4 apple laptops in the past, I am cognizant of the need to be gentle with these cables; even so, this cable already needs replacing after just over a year of use. It wouldn't be so aggravating if the flimsy cables did not cost a ludicrous amount of money to replace. Also, the brick heats up to about 200º during normal use. 1 Star awarded for the magnetic-release (definitely the high point of this cable), 0 stars for just about everything else.

    14 of 15 people found this useful

  • 1.0 out of 5 stars

    DESIGN FAIL

    The charger won't stay in place. Any movement will get your laptop disconnected. This will happen a least 20-30 times a day if you like using your laptop on your laps. The whole experience of using my Mac is suffering from this problem. Magsafe 1 was awesome, Magsafe 2 is definitely failure. I can't believe Apple didn't conduct the proper usability testings. It's such an obvious design flaw :(

    9 of 10 people found this useful

  • 2.0 out of 5 stars

    Completely overpriced for the lack of quality

    Like many other people it seems i have also had numerous mac chargers die on me. £65 is awfully expensive for a chargers, especially one that has this many problems.

    20 of 20 people found this useful

  • 1.0 out of 5 stars

    Apple over-engineering at its worst

    I have bought 5 of these in my lifetime, only 2 are still safely operating. They don't stand up to normal life usage. There is a computer inside this power supply that adjusts the voltage upwards to increase the power output when it detects certain models of Apple of laptop and downwards for others. Looks to be about 16V-18V adjustment range. This is just stupid. Make a fixed output supply (like every other device maker on the planet) and sell it for $15 (like every other device maker). It would actually work, be easy to replace in remote parts of the world (if you happen to be on vacation or work trip), and withstand normal wear-and-tear. We've all already bought the computer, do you have to gouge us here too?

    16 of 17 people found this useful

  • 1.0 out of 5 stars

    Time for a design change

    Its obvious this Apple product is not up to standard. So many negative reviews can't be wrong. The whole thing defeats the point of a notebook because its too heavy, runs too hot, its too big & the cable & winder clips poor quality.

    Come on Apple - change it.

    14 of 15 people found this useful