• 1.0 out of 5 stars

    Multiple failures

    I've had my MBP for about 2 years and I am onto my third MagSafe 2 power adapter. At almost $100 each, this is very poor for such an expensive laptop. The first supply just failed after six months. The second supply lasted about 18 months and has failed due to the very thin low voltage side of the cable not liking being carefully coiled on a daily basis and put back into the laptop bag after use. I have been very aware of how thin this cable is and so have been ultra careful about how the cable is coiled, even using a velcro cable tie to hold the coil loosely in place for storage.

    The reality is, after daily use, very ordinary movement of this side of the cable leads to the outside insulation and internal wiring failing within 12-18 months. The problem could have been easily averted by using more robust cable insulation for this part of the supply along with a little bit of reinforcement where it meets the power supply box, to protect the cable/conductors from movement. Laptops are designed to be mobile, right? Sometimes I wish Apple designers would pay more attention to function and less attention to visual aesthetics. I don't care if thicker cables don't look as good. They will at least last as long as the laptop itself!!

  • 1.0 out of 5 stars

    Why reinvent something that was nearly perfect already (design wise)

    I honestly prefer the MagSafe "L" than the 2. I can't have my laptop plugged while using it on my lap with my legs crossed (indian sit), the plug just comes off! I don't know about you but I sometimes work in this position and now I can't unless I unplug my MacBook or put some type of a pillow on my lap so the laptop can rest on it... I guess Apple forgot this test case... To make matters worse, I can't even use the MagSafe 1 with the new retina versions. I now have to always bring the plug with me when I could've easily leave one at work and at home. Instead, they reap us off by making us buy another adapter.

    7 of 7 people found this useful

  • 1.0 out of 5 stars

    A Bad Joke

    Considering the cost of Apple products, you would expect the cable not to be shredded within 9 months of purchase. A huge disappointment to an otherwise good product.

    11 of 11 people found this useful

  • 1.0 out of 5 stars

    3rd One Of These Now.... What A Load of Rubbish

    As the title states, this is the third one of these I have had to buy in 2 years. The cable gets disconnected at the end of each day and plugged back in at the start. It does not get unplugged from the mains, and yet still, the plastic covering has deteriorated and is dangerously exposing bare wire at both the magsafe end and the adapter itself. Had exactly the same problem with the original magsafe power adapter on a previous Mac Book Pro I had. Considering this a £3000 bit of kit I use, I expect the power cable to be of a much better design. Personally I will now consider buying in a purpose built linux laptop instead of a Macbook, mainly because Apple refuse to replace this faulty/poorly designed piece of equipment. Got them to replace one about 5 years ago but spent the entire day on the phone before Apple agreed to replace it. It's cheaper for me to buy a new one then waste my time trying to draw blood from a stone. I can see another class settlement being issued on this and so it should. Only rated 1 star as this was the minimum it would allow, more like -5 stars.

    5 of 5 people found this useful

  • 1.0 out of 5 stars

    RUBBISH

    Like everyone else says, this power supply is dreadful. Overheats and has stopped working after 16 months. Time for a redesign, methinks... oh, and yeah, a refund would be handy. £65?!?!?!?

    9 of 9 people found this useful

  • 1.0 out of 5 stars

    Poor Quality

    I think Apple needs to talk with Dell on how to build a Power Supply that last. These things were not built to last if you are a business travel and pack it away a lot.

    The sad part is Apple won't replace them.

    12 of 12 people found this useful

  • 1.0 out of 5 stars

    Not good...

    After spending a little over 2500£ I would have expected the charger to hold longer than 14 months... I hope Apple refunds it...

    12 of 12 people found this useful

  • 1.0 out of 5 stars

    Why, Apple? Why?

    This charger frays so easily, and you expect me to pay $79 for another one? Why don't you just make your products so that they last?

    21 of 21 people found this useful

  • 1.0 out of 5 stars

    Very Bad

    It is so easy for the charger to fall out. The MagSafe charger is so much better than the MagSafe 2. It also overheats. This is in no way an upgrade. This one sticks out and is so weak.

    10 of 10 people found this useful

  • 1.0 out of 5 stars

    Think twice before buying

    Got one of these with a £2K macbook pro, laptop is brilliant charger is fragile at best. Charger never had any abuse only wall charging generally when not in use and only used around the home i.e. not ravelled up into a bag/case and unravelled where you could expect some stress to the cable and connection point. Had the product around a year and the outer jacket split and the inner cable started to fray, strands break to a point where it started to short circuit and failed. Took it back to the store who were not interested at best claiming it had been pulled. I bought another new one at the extortionate price charged so not a satisfied customer. Bought lots of apple product over the years because it is generally good quality ahead of the game reliable technology but this charger is terrible. If you are unfortunate enough to own one of these, protect the cable entry to the plug socket because if you touch it you will be disappointed.

    6 of 6 people found this useful

  • 1.0 out of 5 stars

    Magsafe 2 not working

    i charged my macbook pro retina but it suddenly stop at 52%, i did all the troubleshooting but it didnt work. i hope Apple will have free service on checking whats the matter with our charger and laptop since we bought it in very expensive amount.

  • 2.0 out of 5 stars

    wrong shape

    the actual piece of metal that attaches to the computer simply comes off too much. Because, due to the shape of the charger, the wire comes straight out of the side of the computer when the charger is attached, it is very easily unhooked or unhinged. I never experienced this problem with the second version of the magsafe 1 adapter, the one that was cylindrical. On the old charger the wire went out behind the computer and was never really knocked out. This design is flawed though. The charger does also get very very hot.

    4 of 4 people found this useful

  • 1.0 out of 5 stars

    On my third

    What an awful shoddy piece of equipment. How could a charger to a computer be made so poorly!? The MacBook Pro Retina is by far the best laptop this company has ever made but seriously this is just poorly made charger (I don't know how strongly I can stress this sentiment, they should honestly replace the first for free). Apple should be ashamed at the overall rating of this product, or at least they would of been under the Steve Jobs regime. Maybe I'm being a bit too cynical here, but as a long standing customer and advocate I guess I just expect better from this company.

    21 of 21 people found this useful

  • 1.0 out of 5 stars

    Falls out all the time!

    This is a really big retrogression from the original Magsafe connector. The main problem is with the magnetic piece which attaches to the side of the Macbook Pro. It's too tall and square, and the magnet is too weak. This means it falls out constantly. It would be fine in a situation where the laptop is used like a desktop computer, never being moved from a flat desk surface, but it's a laptop, so it gets moved around and used in various situations. This results in it being pulled out by a slight movement of the cable, or pushed out by a slight push on the connector.

    Also, the plastic the cable is made of is a horrible stiff plastic, which doesn't twist and bend very easily. Not like nice soft silicone "wet noodle" type cable at all. It feels cheap, and like it won't last well.

    And finally, the waste heat produced by the transformer itself is intense. It can't be a very efficient design considering how much waste heat pumps out of this thing! This magsafe power adapter lets the whole Macbook Pro Retina device down.

    7 of 7 people found this useful

  • 1.0 out of 5 stars

    Would give it 0 stars if I could...

    This charger is absolutely horrible. Had a 2007 MacBook Pro and the charger didn't have any problems for over 5 years. With this new cable for my 2011 MacBook Pro, I've already gone through two MagSafe chargers at $80 a pop. Apple, please get your house in order. The build quality of your accessories did a complete 180 and is utter garbage now...

    21 of 21 people found this useful

  • 1.0 out of 5 stars

    Lousy quality

    Within a few months after purchase, on an adapter that isn't ever moved (I use my MBP mostly stationary), the rubber coating on the cable has turned into a soft putty that smears off at the softest touch. It has now disintegrated along much of the cable, showing internal wires. Had to buy a second adapter, which doesn't show a sign of the problem. Lousy material control at work here.

    10 of 10 people found this useful

  • 1.0 out of 5 stars

    Frays so easily that I'm going Windows

    Apple has created yet another flimsy charger that frays so easily that it becomes a fire hazard in 3-6 months. This is true even if you're like me and you take every precaution. I don't wrap my cord, I always check that it doesn't have any stress placed on it, etc. Less than a year in and it's already frayed in two places (and admittedly has been a fire hazard for at least 4 months now). I have a two year AppleCare plan and I'm still supposed to drop $90+ on a new charger because of Apple's own negligence? No thank you. I'm out.

    22 of 22 people found this useful

  • 1.0 out of 5 stars

    Very Bad Quality charger broke just outside warrantee

    I buy a top of the line Mac book pro, and the charge breaks... Just like everyone else here who is buying another one... Absolutely rubbish

    11 of 11 people found this useful

  • 1.0 out of 5 stars

    What is even happening?

    Literally the worst design Apple could've thought of. You have to sit upright in a singular position so the charger doesn't come out. The L shape charger was a million times better.

  • 1.0 out of 5 stars

    Poor quality product

    My second MagSafe 2 has just died. The first one was replaced under warranty however I will need to pay $99AUD to replace the second faulty unit.

    We have owned numerous Dell, HP etc laptops and have never had any issues with power adapters, some are still working 5+ years later.

    Apart from the poor QC this unit gets very hot. Not what I would expect from a premium product

    1 of 1 people found this useful