• 1.0 out of 5 stars

    Second PSU in as many years

    Another unhappy customer with this one, I'm afraid. This time I made sure not to wrap or bend the thin wire, especially near the base unit, but still, it broke. What I noticed is that the heat from the unit softens the plastic on the thin end. This bulks up and eventually becomes brittle, then cracks open, exposing the wire and ultimately breaking it.

    I hope Apple can address this problem. I'm quite surprised that they celebrate this design so positively. The "feet" are pointless, and I've never understood why they changed the original mag safe connector, which was much better. This unit could do with a complete design overhaul.

    16 of 17 people found this useful

  • 1.0 out of 5 stars

    What? How can a 2000 € computer have a cable as wimpy as this?

    My MacBook & cable are exactly 1 year and 5 months old. And yesterday the cable just stopped working. No signs of damage. Everything still nice and neat and perfect - except - it stopped working. WHY oh WHY must Apple do this to me? Thank goodness I spent a fortune on a cover-all guarantee for 500€. I would have gone stark raving mad if they had asked me to pay for the new one. Actually one of the salesmen even thought so, but he was corrected by his colleague. This is unacceptable for a machine this expensive. There has to be at least one other way of charging the MacBook as a backup solution. The MagSafe comes with a little cap which I obviously lost at some stage, my new resolution is to always put that cap on when the charger is not in use. But somehow I have an inkling feeling that its going to be kaputt again next year - no matter what. I don't want to speculate - but - I don't think Apple is interested in selling MacBooks that last forever - so maybe they can deactivate the chargers from a distance??? This is the kind of nonsense people conjure when Apple fails them. Make it go away!

    14 of 15 people found this useful

  • 1.0 out of 5 stars

    Breaks after 18months - VERY DISAPPOINTED

    Very disappointed with the power adapter blowing fuses after 18 months. After spending a lot of money on a MBP Retina (and treating it as such) the fuse randomly blew after being connected for ½ hour. Replaced the fuse - blew again, and now forced to buy another adapter at £65. This isn't acceptable Apple!

    16 of 17 people found this useful

  • 1.0 out of 5 stars


    Absolutely hate this charger. The design is just terrible. Unplugs if you cough too hard. Unplugs if you breath on it incorrectly.
    Also, the cord is cracking and destroyed at the end near the base and I have to buy a whole new charger for $80. Worthless.

    11 of 11 people found this useful

  • 1.0 out of 5 stars

    Very Poor Product - Money Maker for Apple

    I'm on my third charger, a total of ~$270 wasted due to the thin white cord getting damaged from light use. The white coating breaks down and exposes the wires and then I have to fiddle with the cable to get it to charge until it eventually fails. Surely there is alarm for fire hazard. I'm now looking at going back to a windows machine because Apple insist on making lame chargers that they know will fail so we have to keep buying them. Discusted! I dont like the Mac Book over a Window Box enough to have to keep dumping money on chargers.

    11 of 11 people found this useful

  • 1.0 out of 5 stars

    Being forced to buy third charger in two years

    Beyond ridiculous. I thought I was doing something wrong but the huge number of abject reviews and exactly similar issues don't lie. Has there been any product that is as bad yet priced so high that it is robbery at daylight. And that to on loyal paying customers. Seeing how long this problem has lasted and how it seems to be conveniently ignored by blaming the users for misuse/lack of care. And since there is no real alternative to it on the market, we are all forced to submit to this madness.

    20 of 21 people found this useful

  • 1.0 out of 5 stars


    The magnet is WEAK and detaches from the computer with next to no movement. At the point where the cord enters the collared section on the side of the adapter it has given way, the wires have frayed, and the adapter no longer works. I have two other adapters that are considerably older that still work beautifully (I've added mag adapters in order to use them).

    9 of 9 people found this useful

  • 1.0 out of 5 stars

    So disappointed.

    I paid more than 2000 euros for my Macbook Pro Retina 15'', and I get this lousy, idiotic design. It gets pulled off more than 20 times a day and now, after 1,5 years of use it's completely useless and Apple Inc. would like me to pay nearly 90 euros for a new charger. I was saving money in the first place to buy "the best" piece of machinery there is and now I'm stuck with this... I'm honestly really really annoyed and disappointed and feel cheated. The original Magsafe was clever and useful, working and durable. And what is this Magsafe 2? It's a piece of s--t to be honest.

    I thought I'd get quality for my money, but apparently I was just an idiot.

    And I can't even rate this product honestly; I'd wish to give 0/5, 'cause it's not WORTHY of even one star. But since they've made it impossible... I have to give it one out of five.

    15 of 16 people found this useful

  • 1.0 out of 5 stars

    A very big step backwards

    Magsafe is a great idea but Apple have failed to improve the design with Magsafe 2. The magnetic connection is so weak a breeze will almost disconnect it. This leads to charge failures and extra use of the battery and much frustration. Sometimes when using the laptop it is almost impossible to maintain a constant connection.

    14 of 16 people found this useful

  • 1.0 out of 5 stars

    You Would Think That MagSafe 2 Would be Better MagSafe 1

    Seriously, how can Apple go from a rather clever power adapter design that worked great to something that is nothing short of annoying and not be aware of it? My previous MagSafe adapters worked flawlessly, never disconnecting unless I tripped on the cable laying on the floor. The 'improved' MagSafe 2 version falls out constantly which is annoying at best, but becomes extremely frustrating when connected to an external monitor and as it drops out randomly throughout the day, cutting the AC power to my MacBook Pro, the connection to the monitor is lost and then everything goes dark. Sometimes this just requires reconnecting the power adapter, but other times it puts the laptop into some sort of deep sleep mode that is a pain to wake up from.

    All told, you're much better off getting a MagSafe 1 to MagSafe 2 adapter that actually has some decent magnetic power to it and stays in place as one might expect it to.

    12 of 13 people found this useful

  • 1.0 out of 5 stars

    Apple 85W MagSafe 2 Power Adapter

    I am astonished at the poor quality of this product. The magnetic attachment is virtually useless, falling out with the slighted movement and now the whole thing has decided to stop working - and I have only been using the computer for a few months. Looking at the website, Apple post many reviews saying how poor this product is, yet still wish to charge £65 for a replacement. Unbelievable! I am rating this with one star because the system will not allow me to allocate zero stars.

    13 of 13 people found this useful

  • 1.0 out of 5 stars

    Poor show. Apple you are stealing from your customers.

    I wish there was a negative star rating for this product. This product is dreadful, but I find myself having to buy the second power adaptor since I purchase my mac book pro (making it three since purchase that have broken all in the same place). I simply do not have an alternative and I am frankly angry and disappointed at apple for not addressing this design issue.

    80 1 star ratings Apple (mine will make it 81). How many people do you need to tell you that your product is pants?! As far as I am concerned you have stolen £130 for me. As a faithful apple user I feel thoroughly let down and ignored.

    16 of 16 people found this useful

  • 1.0 out of 5 stars

    Third replacement in 18 months!!!

    This product is incredibly poor quality. I am now on my third replacement. Having just opened the box and plugged this third item in for 10 minutes it is too hot to touch. I am really worried that it may cause a fire.

    But what do I do? this is the official Apple item and I need to be able to use my Mac Book for work. Apple have me over a barrel!

    13 of 13 people found this useful

  • 1.0 out of 5 stars

    Sorry excuse for a charger.

    I purchased my Macbook Pro 15" Retina display 13 months ago with AppleCare for 1 year. My EXTREMELY well looked after charger broke with no signs of wear and tear after it worked 10 minutes previously. I now have to pay £65 to replace it so I can complete work which is crucial due to the nature of my job.. After spending around £2500 on the laptop, I would have appreciated a charger which reflected the price I paid. Apple is undoubtably the best in my opinion, but this charger has drastically slowed down the process of my work due to having to borrow chargers. Seriously unimpressed with the cost of a replacement after only 13 months of the purchase of my Macbook especially if I'm likely to have to do this every year so I can make the use of my laptop. Gotta rush, I only have 3%...

    15 of 15 people found this useful

  • 1.0 out of 5 stars

    Poor quality

    85W MagSafe 2 Power Adapter failed after only 19 months of use.
    Extremely unimpressed.

    14 of 14 people found this useful

  • 1.0 out of 5 stars

    Cable insulation is perishing useless

    I've been using MacBooks for years and would expect normal wear and tear, but the rubber insulation on the MagSafe end of the cable perishes far too quickly.

    I treat mine with a great deal of care, but now my second power adaptor in 18 months has perished. It's simply not good enough to put such a consistently repeated fault down to improper care by the user.

    If only the MagSafe end unclipped like the mains end does, it would be easy to swap them over for a new one without having to replace the whole adaptor unit, which continues to work fine.

    The power adaptor itself works well, and the Macbook is fabulous - but please can we have better quality - or at least cheaply replaceable - cables?

    12 of 12 people found this useful

  • 1.0 out of 5 stars


    I've gone through 2 of these in less than two years, the cable just falls apart either where it joins the mac or where it joins the 'brick' bit. You would have though apple would have made a charger that actually lasts a decent amount of time considering their top of line macbook is £2500+

    13 of 13 people found this useful

  • 4.0 out of 5 stars

    Absolute Essential

    My old 85W MagSafe 2 ripped and completely broke from the power brick after 2 years of usage. Now I bought the new one. It is doing its job and still working fine. In term of quality, this genuine charger adapter (from Apple Online store or retail store) is better than any other generic things like in eBay or amazon. However in terms of usage, Apple 85W MagSafe 2 is not lasting so long as I expected. The cable is easily ripped especially the point near the power brick. Another bad thing is while charging, it is getting really really hot. But it has other good points such as you can charge quite quickly (approx 2 hours for full charge from 5-10% battery) and I'm quite happy about the magnet link.

  • 1.0 out of 5 stars

    Less than 6 months and it's broken.

    I've only had my Mac Book Pro for less than 6 months and the charger cord broke without any rough wear.

  • 1.0 out of 5 stars

    Solution for the rip?

    The cord naturally twists itself, and eventually the cord rips exposing the wire. My second charger ripped today, and ive only had this computer 3 years. I can not afford to keep spending eighty dollars evey year. There really needs to be a solution made, because this is by far not the first negative review, with the same problem.

    21 of 21 people found this useful