• 1.0 out of 5 stars

    Fire the engineer who designed magsafe 2

    This is the worst power connector ever. It falls out if you breath on it. I love my mac book but this connector is single handily the biggest cause of lost productivity. Sometimes it falls out and I don't notice. Then I need to leave to take the train and find my charge at 20% instead of the 100% I need for my round trip journey. So now I lug this charger with me, which adds considerable unnecessary weight and inconvenience to my commute.

    6 of 8 people found this useful

  • 1.0 out of 5 stars

    RUBBISH!!! Poor cable and gets very hot

    How Apple can supply such cr*p equipment??? Cable on Mac side fall apart after 12moths and charger can be used for brewing a tea.

    9 of 11 people found this useful

  • 1.0 out of 5 stars

    Mag Safe 2 charger - A fire hazard with a poor design to boot

    This is now my second Mag Safe 2 charger and today after only 9 months use it has failed.

    From day one the charger operated hot and I wrongly assumed this was normal.

    I expect apple will be looking to "revolutionise the design" of the charger by moving to an "L" shape design like the previous charger in a bid to make even more money. Lastly £65 for a replacement what a joke!

    6 of 8 people found this useful

  • 2.0 out of 5 stars

    Finally, my turn to experience connectivity problem

    Just like what the title said, my charger is not working well for my 15-inch retina (bought in December 2012) now.

    I have already undergone SMC resetting and it appears that the charger does not work properly.

    Based on what I have read in the review column, I am not sure if I am relatively lucky to have my charger (finally) fails after 14 months of use, yet it is really annoying when the charger works 5 -10 minutes and then the display shows you have plugged the charger in but not charging.

    I will eventually be forced to buy a new charger, but I am far from happy as my expectation on Apple is always high, just like any Macbook Pro user in Planet Earth.

    0 of 2 people found this useful

  • 1.0 out of 5 stars

    Much worse than MagSafe 1

    I loved the previous MagSafe connector, and unlike everybody else it seems, never had any problems with the cable. MagSafe 2 however is a step backards.

    Main issues:
    - magnet is too weak, cable comes off easily
    - I can't charge sitting on my bed with the MBP on my lap, because the plug protrudes and gets in the way. So this laptop doesn't work well on your lap.

    Seriously Apple, what were you thinking? Give me back the old L-shaped connector!

    5 of 7 people found this useful

  • 1.0 out of 5 stars

    Power cable "melted": Dangerous.

    My MagSafe 2 cable after 1 year started turning yellow close to the connection with the computer but it was not very dark so I thought it was only me seeing this and since sometimes it was hot (I contacted support and they said it was normal) it could also be caused by that.
    Now, one year and a half after buying my computer it started to rip apart and the cable inside just became exposed.
    This is actually quite dangerous and I consider this a hazard in a MacBook Pro Retina with 1 year and a half.
    Product quality in this Power Adapter is definitely not what one would expect from this model from Apple.

    0 of 2 people found this useful

  • 1.0 out of 5 stars

    I wan't a Job working for Apple.

    If product iterations merely require taking something good, and making it worse, I could make a killing designing "new" products for apple. I have tons of bad ideas!


    The MagSafe 2 is simply not capable of staying connected in normal situations. The reviews on this product are so unanimously terrible, I would suggest this product deserves a recall.

    9 of 13 people found this useful

  • 1.0 out of 5 stars

    Warning! Poorly made, potentially Extremely Dangerous! Expensive to replace

    I am on my 3rd adaptor in less than 12 months.

    I think Apple may have a major safety issue with these power adaptors!

    My first one, the cable sparked and popped then died! The second one did the same thing, after only 2 months! I purchased both from an Apple store!

    The cause, the plastic wire shielding on the thin power cable splits easly and exposes the live wire of the power cable!

    My experience demonstrates just how poor quality it is. I think it is Extremely Dangerous and it could potentially seriously injure someone or worse may lead to a death by electrocution.

    My bad run with this product is as follows. My first one stopped working because the shielding on cable split and shorted it out. I just went out and purchased a second one as I thought I must have damaged it. 2 months on, the same thing has happened with the 2nd one I purchased. This time, down the bottom of the cable were it kinks to rap around the cable laches that flick out. I am sure I have not damaged it as I don't unwind the cable that far and it is always rapped up this far down. I can clearly see where the plastic shielding has just split where the cable kinks around the hooks.

    These must be so cheaply made, but Apple charge AUD$99 for a new one, which is a total rip off so such a piece of junk. I have Apple power adaptors from other much older Apple laptops and I have not had this issue with them. The sad thing is, you are left with no choice but to keep buying these if you want to keep using your laptop.

    Also, as other have said, the plug fall off at the drop of a hat, which is a total pain.

    I can't believe Apple still sell these and have not fixed them yet after getting hundreds of poor reviews for this product.

    I think these power adapters are not fit for sale and are potentially very dangerous. The exposed wires could easily electrocute some when the insulation around the wire splits and leaves live wires are exposed!

    Apple, you realy need to address this issue!

    0 of 2 people found this useful

  • 1.0 out of 5 stars

    Terrible!

    The previous one was much better. In this one the cable makes a longer lever, which, obviously, makes a stronger force and disconnect it very easily. Why did they "upgrade"? Also retaining the old magsafe could have been an advantage for users, like me, that use also old macbook at the same time.

    19 of 23 people found this useful

  • 1.0 out of 5 stars

    Quality - I think not

    After spending over £2500 on a laptop I would have expected the charger to have lasted a little longer that 16 months. I am not a heavy user but the charger had now 'frayed' at the mag 2 connector showing the metal grading around the cable itself. It is a poorly designed and poorly constructed piece of equipment which lets down the whole product. I just wonder what Apple were thinking of.......

    320 of 335 people found this useful

  • 1.0 out of 5 stars

    Useless and hazardous!

    the magsafe 2 is utter rubbish. due to the T-shaped design, increased width and reduced height, the magsafe 2 falls out when you need it to stay connected, and refuses to let go when it should! the connector will fall out with the tiniest touch on the vertical axis, but will easily pull even the 2kg macbook pro off any smooth surface if tripped on. magsafe 1 was a great innovation, but magsafe 2 is useless. apple should redesign the magsafe 2, test it thoroughly, and give all existing magsafe 2 users the updated charger free of charge.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Worst and dangerous adaptor around!

    One of the worst adaptors ever used. Lasted 7 months only - noticed was not charging my macbook pro and found that the part of the cable entering main adaptor body had frayed and burnt through insulation. Noticed this has happened to several other people who have written on this review string as well. This is a fire / safety hazard! Went to apple store and spoke to a sales rep who obviously had no answers why this should happened and spoke w they technician who said it was my fault this happened - due to wear and tear! What a joke! if wear and tear causes this to happen over 7 months - its a poor product of low quality! So I had to buy a new one for AUD$99 as it was 'my fault'.

  • 1.0 out of 5 stars

    Cord frayed from regular usage

    Similar to previous reports in this feedback review webpage - power cord frayed and burnt out through the insulation near power adaptor unit after only 6 months usage.
    Terrible quality and unacceptable hazard / potential fire risk as well.

  • 1.0 out of 5 stars

    4 DAYS THEN USELESS

    Bought a new 15.4 Macbook Pro on Friday, by Tuesday I cant use the thing as the Mag safe power supply not working, I am disgusted with the obviously poor quality and after reading the other reviews I am wondering if I should have stayed with an Acer PC, never had any problems before.

    19 of 22 people found this useful

  • 1.0 out of 5 stars

    Very very poor.

    The cable is a year old and has already disintegrated in 2 places, typical apple poor build quality in their accessories, the best designers in the world and you think they build them poorly accidentally?

    Not a chance, cut it out apple, hopefully applecare will cover this.

    31 of 33 people found this useful

  • 1.0 out of 5 stars

    made to be unplugged???

    it is too easy to fell apart from socket.. I never had any issue with magsafe1..
    mbp is our one of SOE and the most of colleagues complain about this.

    Can you do something about it or just ignore, apple?

  • 1.0 out of 5 stars

    Engineering Team's Transcript:

    Engineer 1: “Let make it skinnier so it falls out easier!"

    Engineer 2: “Well, MagSafe 1 was L shaped so up/down motions would torque the connector rather than acting like a lever arm. Thus it wouldn't fall out.”

    Engineer 3: “Stupid. Let’s also make it stick 1/2 inch directly out the side of the computer so that all the torque is now on the even skinnier, even less secure magnetic plate.”

    Engineer 1: “Genius”

    Engineer 2: “REVOLUTIONARY!”

    28 of 29 people found this useful

  • 1.0 out of 5 stars

    Poor Quliaty

    My MacBook Pro Retina is only 8 months old.. the charger is already broken, the cable is very weak and there is an obvious stress point that was not taken care in the design. Now I have to buy a new one :(

    51 of 56 people found this useful

  • 1.0 out of 5 stars

    My MagSafe 2 power connecter broke

    I bought my Macbook pro Retina 15 on the day when it came out in New Zealand. About 1 year later, the power light stopped working completely. So there is no green or orange light on the connecter but still charges my Mac. however the price I paid for this Mac, any failure is unacceptable. I used to use Macbook pro mid 2010 model with MagSafe 1 and that was much more reliable than MagSafe 2. Many people complain about the strength of magnet but I found it no problem.

  • 1.0 out of 5 stars

    One bit the Apple QA process missed

    While the MBP has been fine, the power adapter is shockingly bad.

    The main unit runs constantly hot while the rubber cover of the cable has been fraying and disintegrating for months now, my first one ended up with more insulating tape on it than the original rubber cover.

    Not pleasant to look at and certainly not safe, I hope Apple address this quickly and produce a more robust product in future.

    22 of 24 people found this useful