• 1.0 out of 5 stars

    Run away. Seriously.

    This may be the first one-star review I've ever written, and I should have listened to all the other one-star reviews for the SuperDrive. This drive is incredibly unreliable, failing to read CDs that are no problem on other drives. There is no mechanical eject, and I now have a CD stuck inside with no way to retrieve it. Go with a non-Apple solution. The SuperDrive is far below the typically high quality of Apple products; don't fool yourself into thinking that if it comes from Apple it must be good. I cannot imagine how Apple is comfortable shipping a product that is so flawed.

    23 of 23 people found this useful

  • 1.0 out of 5 stars

    Worthless piece of...

    Bought a new iMac in October 2017; Apple no longer includes an internal CD-ROM drive so I ended up with this. BIG mistake. I'm now on my second one (not allowed to actually RETURN it, only exchange) and I'm beyond tired of it spitting out almost half the discs I put in it. It gets about 2/3 through a disc, spits it out and quits, yet iTunes thinks the CD is still in the drive. Doesn't matter what record label the disc came from... Sony, Universal, Warner... this drive hates 'em all. If I could afford to throw this thing away and buy something else, I would.

    17 of 17 people found this useful

  • 5.0 out of 5 stars

    Great product

    I bought this in 2013 and have used it continuously ever since. Never had the slightest problem with it, so I don't understand the negative reviews here. I haven't been gentle with it either. It gets bounced around in suitcases and briefcases all the time.

    7 of 11 people found this useful

  • 1.0 out of 5 stars

    Only bad apple product

    Brand new, never played a single CD. I tried every CD in my collection and rejected most of them, some got stuck insid. Worst product ever

    13 of 13 people found this useful

  • 1.0 out of 5 stars

    USB SuperDrive a Piece of

    I purchased a 27" mac OS Sierra 10.12.6 in 2016, about 18 months ago. I quickly realized I would need the USB superdrive to listen to CD's and burn them. I only started to burn CD's in the past month and it worked once. Now it does not work! Nor can I eject the CD I was about to burn.

    Already I have had to replace the harddrive about 14 months after I purchased the computer (one year warranty expired), and now this piece of junk stopped working. I am sure I have used it six times listening to CD's and this was the second attempt at burning a CD. Mac quality has gone down the toilet. I have a second hand Macbook which continues to work after I've used it for ten years, but the new stuff...I am not impressed!

    2 of 2 people found this useful

  • 5.0 out of 5 stars

    Thankful

    I am cannot figure out the bad reviews either! It saved my life...I am a paralegal stuck in a windows world. And thankfully found this little piece of heaven and now do need to convert from my macbook pro to a windows laptop. Which for a total mac person would have been rough.

    I have had no problems burning pdfs etc.

    Even bought a magic mouse to go along.

    6 of 9 people found this useful

  • 1.0 out of 5 stars

    Utter rubbish

    At about the time the end of warranty was nearing, it started rejecting discs spasmodically. I didn't think it was a fault & didn't use it on a daily basis. By the time the warranty ended, it would not accept any discs at all. I've resorted to a Nu drive that is over 10 years old &, while sometimes the Mac won't start up with it connected, it otherwise works flawlessly. I've used Apple for almost 25 years & they're not what they used to be & just seem to be resting on their laurels, these days.

    29 of 31 people found this useful

  • 1.0 out of 5 stars

    Don't Buy

    Brought this item thinking it would work with no problem. Had it for a year and still does not work. Don't buy!!!!!

    33 of 36 people found this useful

  • 1.0 out of 5 stars

    Save your money!!

    Worked at best 5 times in the last couple of years. Not their best product.

    31 of 34 people found this useful

  • 5.0 out of 5 stars

    About to buy again for my daughter

    I came online today to buy this product a second time and was shocked by all the bad references it's been given. I bought my first one along with a new iMac going on 3 years ago and have never had an issue. It just works like you'd expect every time I need it. I'm buying the second one today with full confidence for my daughter's new iMac.

    23 of 32 people found this useful

  • 3.0 out of 5 stars

    Apple SuperDrive not compatible with HyperDrive

    So I love Mac and Apple products. Went and bought a new MacBook Pro two days ago when my "vintage" MacBook Pro expired. Super excited. Bought a HyperDrive and a SuperDrive. THEY AREN'T COMPATIBLE. So now I get to go back and purchase an Apple USB C adapter just for my SuperDrive. I didn't discover this out until after I'd spent an hour and a half searching forums and support. Found the info on the HyperDrive support site. This info really should be included on the SuperDrive support site, where it can be EASILY found. I do still love my Mac, even though we are having a "tiff" at the moment.

    19 of 20 people found this useful

  • 5.0 out of 5 stars

    Works As It Should

    I was reluctant to purchase this drive after all the bad reviews, however I'm happy to have ignored them. Had it for three months or so and it operates perfectly. I've burned both CDs and DVDs flawlessly..never a problem. I do admit to using name brand disks..never bothered with the discount stuff. Also never experienced an ejection problems as so many complained. I use the keyboard ejection key as well as 'command e'. Also I've dragged the desktop disk image to 'trash'. Neither method has ever failed..not once. No problems and if forced to have a USB drive sitting on my desk, I want it to at least match my equipment...this one looks great as do most Apple products. Oh yeah..playing prerecorded disk, movies,etc. is also perfect.

    34 of 37 people found this useful

  • 1.0 out of 5 stars

    Missing the most important thing

    So, I just purchased the brand new 2017 MBPro 15" and asked for the Mouse and Optical Drive. Thought, this is so exciting and I cannot wait to get home to use it. Guess what.... it is a USB2.1 cable and not the USB-C so it is unable to be used without now having to go buy an adapter. There should have been an updated version for this product when the new USB-C MacBooks came out.

    45 of 58 people found this useful

  • 2.0 out of 5 stars

    Very Slow and Outdated

    This is very slow and outdated for an Apple product. It is also not possible to eject a disk without going into the laptop software. All in all it is like a piece of Microsoft piece of junk

    30 of 35 people found this useful

  • 2.0 out of 5 stars

    TRASH!

    Bought a SuperDrive today, popped in a brand new CD and the entire time the CD was in it sounded like it was being tossed around. It rattled so loud I could barely concentrate on what I was doing. To make matters worse, I went to eject the CD and that almost turned into a failed mission. The CD kept rattling around and since there is no direct way to remove the CD except to "eject" it using the option on your actual computer, I almost couldn't get it out because my Macbook would not eject the CD while it continuously spun around for no reason at all (the CD was no longer in actual use). I finally was able to "force" it to stop spinning and eject the CD. I now understand why Apple does not automatically add CD drives to their computers... the quality of their computers would tank. Taking this thing right back to Apple first thing in the morning and getting a different brand. Gave it two starts simply because I was able to retrieve the information from the CD that I was needing and because of the ease of set up and overall use.

    38 of 44 people found this useful

  • 5.0 out of 5 stars

    It works

    I'm not sure why there's a lot of bad reviews on this product, but I've had mine for almost 4 years and it works like a dream. I haven't had any problems with this device and it's worth the money.

    36 of 41 people found this useful

  • 1.0 out of 5 stars

    Absolute piece of junk

    The CD drive on the 486SX I purchased in the late 90s worked flawlessly - opened every time. Yet Apple is struggling with this concept. Like all Apple products that do away with useful features like an eject "button" in the name of styling, this product will fast become a paperweight - an expensive one. Time after time DVDs would jam in this thing would require all sorts of reboots and even command lines in terminal to get the disc out. Finally, it just wouldn't respond to anything and that was the end of the product. And don't think there is any way you can simply prize it open with a knife etc - no no no, its only resting place has to be the bin.

    5 of 5 people found this useful

  • 5.0 out of 5 stars

    brilliant

    really fast and super quiet. after a Samsung one failing me over and over again I got this and had no problems at all I love it and think it looks great with my MacBook Pro

    15 of 18 people found this useful

  • 5.0 out of 5 stars

    Not sure why all the hate

    I've had the Superdrive for like 3 years. I've never had a problem with it. It works exactly as I hoped it would.

    27 of 33 people found this useful

  • 5.0 out of 5 stars

    No issues in 3 years!

    I’ve been using the same SuperDrive since Fall of 2014 and it works perfectly as expected every time I go to use it. Granted, I only use it once every three months for about 30 minutes to rip CDs and transfer data from DVDs otherwise it sits dormant, disconnected from my computer but I would highly recommend this product. Absolutely no issues whatsoever and very dependable!

    3 of 4 people found this useful