• 1.0 out of 5 stars

    Not durable and impossible if a disc gets stuck

    We have purchased and feel stuck with this disc drive. Our children have jammed the disc drive 2x and both times the drive broke due to the disc jam. This is something that happens all the time with littles and its amazing how Apple has not problem solved this major flaw. There is no way to forcibly eject a disc, and if the Geniuses end up opening it up to get the discs out, the drive is toast. It only comes with a 12 month warranty so after 1 year your $80 drive is trash.

    29 of 35 people found this useful

  • 1.0 out of 5 stars

    Awful!

    I just bought this item a couple of days ago because I was in need of uploading pictures to my macbook air. While trying to upload, this product would not work whatsoever. I'm highly disappointed because I just wasted $80 on something I needed.

    34 of 34 people found this useful

  • 4.0 out of 5 stars

    Don't believe the bad hype!

    Debated buying one of these for months, read all the reviews. Bought a samsung model and tried it out and it was impossibly slow to transfer a file on to my macbook air. Bought the Apple superdrive and it is the same speed as when the cd drive was part of the laptop. A massive difference. Totally worth the extra money to save on time and frustration when using other external hard drive - or at least the one that I compared it to which was about half way between the cheapest and most expensive models. My only feedback to Apple would be that the connecting port should be thunderbolt instead of usb.

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    You live and you learn

    Even if I had read the NEGATIVE reviews for the Apple USB drive,
    I still bought the USB Drive 2 years ago with my 2015-27 inch iMac,
    I must of used my drive at most 40 times since,
    I unplugged it in October when the MotherBoard of my 2015-27 inch iMac died...
    now my USB SuperDrive is dead, (and was probably for a while, but went unnoticed)...

    Bottom line, this drive isn't reliable, and overpriced.

    I won't be buying another Apple Super Drive.

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    waste of money

    i had mine for 2 years !!! then it suddenly stopped working!!!! i was told by Apple genius bar to buy another one !!!!!

    48 of 51 people found this useful

  • 1.0 out of 5 stars

    Disappointed that Apple would sell this unreliable product!

    This product is totally useless. worked at first then died with a new dvd in it. The most ridiculous thing is that they wanted me to bring in my Macbook Pro and the USB drive and leave them in the store for a few days so they could try to eject the dvd.

    I own an I Pad, I Phone and the MacBook Pro which are superior products.

    WHAT HAPPENED? Why sell this inferior product?

    48 of 50 people found this useful

  • 5.0 out of 5 stars

    Reads and writes CD and DVD

    I used the USB Superdrive on my MacBook Pro 2014 and on my MacBook Pro 2016 using a USB C to A converter. It works fine. If you want to read CD's or DVD that were written to by other computers or you want to burn either CD or DVD's, this device will do it. You have to be patient because it doesn't read or write quickly. On the other hand, it is very reliable and hardy. I had another one that I used for many years but misplaced it and therefore had to buy this one to replace it. You can play commercial CD's and DVD's but be careful because some CD or DVD from a different regions of the world will not play on your computer and, although you can shift regions, you can only do it a few times. I have used it to read my music CD's into iTunes and played movies from DVD.

    29 of 29 people found this useful

  • 3.0 out of 5 stars

    Apple USB SuperDrive

    This device works great for a while, but for some unknown reason be it my computer or the software being used, this device works great with DVD Player when playing movies but does not work when importing CDs with iTunes. So overall I say a solid 3.5 stars.

    11 of 14 people found this useful

  • 1.0 out of 5 stars

    Not recognized by MacBook Pro anymore

    I don't use this very often. Tried to use it today. MacBook Pro (only 3yrs old) won't even recognize it anymore. Received this as a gift when I got the MacBook Pro since the disc reader/writer is no longer integrated into the laptop. Can't believe this!

    51 of 55 people found this useful

  • 1.0 out of 5 stars

    Nothing 'super' about it...

    I bought the superdrive as an essential piece of kit to accompany my Macbook pro (2015 model) as it did not have a built-in drive. The main reason I decided to pay the premium, the best part of £80, was the fact it was an Apple product - a brand I was familiar with and so far had not let me down. Unfortunately this drive is very temperamental, sometimes I have to load a CD into the drive multiple times before it works at all. Sometimes it takes 2 hours to import a single CD and even this is not done correctly as only 30 seconds of the CD gets imported.

    Apple has moved away from built-in drives and my Macbook pro is amazing. However as apple moves away from USB slots ect., and we have to buy these add ons I expect them to at least work. My confidence in the brand and the products has been severely knocked and its hard to to feel cheated out of so much money.

    I was lured in by the brand and the attractive design but thats all this have to offer, my advice would be to buy a cheaper drive that actually works and spend the rest of the money saved on more CD's!

    163 of 165 people found this useful

  • 3.0 out of 5 stars

    Must do better !

    The drive works well but there are a number of shortcomings :
    1- Slot loading means you can't use a minidisc.
    2- No reading of Blu-ray Discs, let alone writing them !

    I think it's about time somebody (preferably Apple) made an external, matching, tray-loading Blu-ray player/writer WITH A THUNDERBOLD CONNECTION !

    43 of 46 people found this useful

  • 5.0 out of 5 stars

    Powerful and sleek

    Had a few doubts about buying this mainly money but after using for a few months it's worth every cent! Beautiful, simple works a dream, highly recommend!

  • 3.0 out of 5 stars

    Design Issue

    I bought mine today... worked first time, but I was immediately 'struck' by the inbuilt USB cable?... I've had Apple products for a while, and one thing they have a VERY BAD reputation for, is their atrocious cable$... So having a 'fixed' USB cable at the back, doesn't fill me with confidence for the future.. I fear it will be the first thing to go... and once it does?.... No more super drive?....

    Completely flabbergasted by such a design floor....

    And of course, no indication of that on the box! It wasn't like I could have found this fact out 'easily' before the purchase?... Instead of being able to 'chuck' this thing in my bag, I will now need to be constantly thinking, "once that USB cable goes, that's it!! You're screwed"..... "that will be another 129 bucks please!!".... AUD $.... "please come again...".

    3 of 4 people found this useful

  • 1.0 out of 5 stars

    Died silently while not being used ... RIP

    Bought this back in 2013. Now just connected it to my iMac because I needed it again after a long time and ... It stopped working. It died silently while resting in it's box for 2 years . Perhaps it was designed like this to make us buy a new one ???

    86 of 101 people found this useful

  • 1.0 out of 5 stars

    It stopped working

    I have purchased one back in 2010, it stopped working! Tried using it with my Mac book pro and Mac air and it no longer works. I also barely used it.

    74 of 82 people found this useful

  • 1.0 out of 5 stars

    Very Disappointed

    I have only had this product for about ten months. It has spent the last eight unused, I have probably used it less than 20 times in total and it has always been glitchy. Now it has a documentary that I borrowed from a professor stuck in it, computer will not recognize disk drive at all so I do not have the option to eject although the disk drive recognizes that it is plugged into the computer.
    Long story short, this is an extremely glitchy product, no where near worth the $80- I would recommend buying a cheap knock off- you will not only save money but will most likely have a product that works MUCH better.

    68 of 71 people found this useful

  • 5.0 out of 5 stars

    flawless

    Have had mine for 4 years. Works flawlessly. Don't know what all these bad reviews are about . . .

    30 of 33 people found this useful

  • 5.0 out of 5 stars

    Amazing Device

    This device is the best purchase I have ever made. It is compact and easy to transport. It allows me to watch DVD's when I am on the road and traveling from place to place. It works great and I am glad that I purchased it.

    18 of 21 people found this useful

  • 1.0 out of 5 stars

    No usable user guide

    I can't give more than 1 star at this point since I am not yet able to use the drive. Although the Product Information says a User Guide is included with the drive, the only instruction refers to how to eject a disc, nothing else. No info regarding setup, playing, burning, etc. is included and I don't see online instructions anywhere. That leaves contacting Support which, in my mind, should be the last resort.

    69 of 92 people found this useful

  • 1.0 out of 5 stars

    Lasted 16 months

    Disappointed - Apple doesn't make products that break. This is the exception

    57 of 67 people found this useful