• 1.0 out of 5 stars

    they are useless and waste of money

    We have had 4 of these in 12 months and they are fragile and break very easily. Seems the wires come lose at the phone end connection.
    Why did they change? What is the benefit over the previous cable design which seems more robust. Most docking stations don't take this lightening connection either. Bad design choice. my kids reckon they are a waste of time and have gone android.

  • 1.0 out of 5 stars

    Constant source of problems, frustration and added expense!

    They quit charging our phones after 3-6 months. I have four iPhones that use the lightning cable and I must have purchased 20 additional cables over the past 18 months. I've purchased Apple and numerous knock offs, including The Friendly Swede with lifetime warranty, but they all go bad after a short time. It took three email exchanges and me sending them pictures to get a replacement with The Friendly Swede, so I gave up getting a warranty replacement when the others from them went bad.

    There must be something wrong with the design for ALL of the manufacturers to have so much trouble building something that will last. I was considering switching from iPhone anyway, but the constant problems and added expense associated with these cables has pushed me over the edge. I think I will switch my family to something else when I upgrade our phones.

    8 of 9 people found this useful

  • 1.0 out of 5 stars

    Worst apple product ever

    I cannot believe the amount of money that I have spend buying new lighting cables over and over again. Even cables bought in the Apple Store cause the phone to prompt a message of not certified cable . It's outrageous .

    17 of 17 people found this useful

  • 1.0 out of 5 stars

    Worst Apple Product so far.

    Over the last 2 years I have gone through 10 of these cables, £150 worth of them. They all have the same problem, the end gets all bunched up and a wire comes loose.Apple really need to make a better version of these. Its bad when the knock off ebay one has lasted longer than the real Apple one but at a fifth of the price.

    16 of 16 people found this useful

  • 1.0 out of 5 stars

    Not fit for purpose.

    I've gone through two in 12 months. The original with my iPad, the cable split at the Lightning connector, which then left the wiring exposed which eventually failed. The second, the Lightning connector has snapped off where it meets the plastic.

    Looking at these reviews Apple, you need to take notice, because this product is simply not fit for purpose. When design and aesthetics override a cable that actually functions and lasts longer than a few months, there is something seriously wrong. Hundreds and hundreds of overwhelmingly bad reviews on your own site from Apple customers should tell you something.

    I'm now going to have to buy a third cable in 12 months. Unacceptable. I'll say it again. This product is not fit for purpose.

    13 of 13 people found this useful

  • 1.0 out of 5 stars

    Cheap construction, ridiculously priced

    I must have been through 5 or 6 of these in the last two years alone. According to the Apple Store it's my own fault because when I travel, I don't "coil it up right". It's strange because I never had a problem with the old style cable. Because of the proprietary design, I can't even buy a third party cable. These cables are obviously very badly and cheaply constructed and sold at an absolutely ludicrous price. Come on Apple, you're really letting us down.

    10 of 10 people found this useful

  • 1.0 out of 5 stars

    Lightning cable issues

    I would like to hear what Apple is planning to do about lightning cable failures?

    The lightning cable supplied with my new iPhone 6 failed after 8 months - the phone no longer recognized it as an Apple cable and failed to charge. Apparently this is an all too common issue.

    My old iPhone 3GS cable lasted several years without a problem.

    Tim, Jony, Eddy - are you listening to your customers?

    12 of 12 people found this useful

  • 1.0 out of 5 stars

    Very bad

    How is it posible that such a great piece of machinery can come with such a a weak charger. The cable bends and then just stops working. I have parchased two chargers for my iPad and they have both broken. Unbelieveable. Very disappointed Apple must be more responsible with it's customers, show us some respect. Fix this flaw.

    9 of 9 people found this useful

  • 1.0 out of 5 stars

    Absolutely overpriced piece of garbage

    I have bought over 8 of these cords in the last year. Out of all the overpriced Apple products this is the one that I have to use and it bothers me like no other. Apple has caused non-official Apple cords not to work with the IOS 7 update. At the end of the day its just a power cord, it should be cheap like the micro usb cords used with android I never had a problem with. This expensive cord however stops working frequently and becomes totally useless altogether out of nowhere. Really dissapointed.

    12 of 12 people found this useful

  • 1.0 out of 5 stars

    Quality is Disappointing

    I am on my third cable. The life expectancy of these cables is six months to a year. The cable is not durable. I have had two that the wire pinched through the plastic and one that scrunched up. Needless to say they stopped working. For all the technological advances Apple creates they cannot develop a quality cable.

    5 of 5 people found this useful

  • 1.0 out of 5 stars

    advice for iphone 5 user

    I have had multiple chargers for this phone and they constantly break within the month and obviously as a teenager I cant afford to keep paying £15 for a new charger very often so I just started buying cheap chargers off ebay. they all worked for a long time until the new ios update. In order for my phone to charge I have to switch it off to charge it which is quite useless and irritating because I cant even see if it is charging or not. But now it doesn't even charge with unofficial apple products and my phone has been dead for a few days now simply because I cant afford a new one. So I decided to try something a bit more hard-wearing and what seem to me- logical. I decided to buy the 30 pin to lightning adaptor and also buy the iPhone 4 cable, because they seem to last the same length as the phone does. The lightning adaptor wont get any loose wires or anything like that because there are no wires, and the iPhone 4 cable is very hard-wearing so that too will last a long time. I know this is quite expensive but its a good one to consider, taking in to account that you would maybe spend double that in a year- if not more- on iPhone 5 chargers that constantly break.

    8 of 8 people found this useful

  • 1.0 out of 5 stars

    Apple iphone and mac book cables

    Poor quality replacing or taping all the time. They are useless. Do something about them apple!!

  • 1.0 out of 5 stars

    Waste of money

    I bought this charger because mine had stopped working, and in 3 months, this one stopped to. It looks brand new, still spotless, but when I plug it, nothing happens. And the worst thing is that I do not live in the US, where I bought it so I cannot get to the store to make a claim. I tried to contact support and it is so hard that I got tired.

    9 of 9 people found this useful

  • 1.0 out of 5 stars

    Very disappointed... Wires snapped!

    Got my ipad mini a year ago, and the cable started to go after only a couple of months. The plastic started to bunch up around the connector, and then the wire completely snapped! Bought another, and the same thing happened! Tried to take it back, and was told that I wouldn't be served, as all the technicians had left for the day (about 10 minutes before closing), even though there were still staff in the shop! Will try again in the morning, hopefully they'll replace it for free, as this website mentions a year warranty for cables, and this was the second one I've had in a year! Disgusted that so many people seem to have had this problem, don't apple think it might be a good idea to fix it????

    8 of 8 people found this useful

  • 1.0 out of 5 stars

    worked for a little while

    i bought an iphone 5s which came with the official cable which worked for just over one month, then suddenly it has stopped working at all! it isnt my phones fault because i have borrowed friends chargers which have worked. there is no visible damage and it just stopped working overnight.

    6 of 6 people found this useful

  • 1.0 out of 5 stars

    Ridiculous

    This is a terrible charger. For a company that makes other great products, this is a shock.

    8 of 9 people found this useful

  • 1.0 out of 5 stars

    Rubbish

    Bought heaps over the last few years and has cost us a bomb. May as well buy the fake ones for $3 that at least come with a 3 month warranty, which is more time than an apple cable will work for. Shoddy. My wife has had the same charger for her Samsung phones for YEARS, and never 1 problem, think I'm changing my phone at the end of the year. Go back to the drawing board asap and get this sorted out and read these reviews please, we're the people keeping you in business. It won't let me post this unless I give a Star, so begrudgingly I have to give it 1 when really I don't wish to rate it at all

  • 1.0 out of 5 stars

    Leads are c***

    i AM SICK OF THESE LEADS GOING, CONSTANTLY REPLACING... GOT TO THE POINT WHERE I EVEN BOUGHT THE CHEAP ONES WHICH LAST THE SAME AMOUNT OF TIME BUT COSTS A LOT LESS.

    MAY HAVE TO GO BACK TO SAMSUNG AT THIS RATE AND REALLY DONT WANT TO, AT LEAST YOU CAN JUST REST A SAMSUNG DOWN NOW WITHOUT A LEAD

    7 of 8 people found this useful

  • 1.0 out of 5 stars

    Here I am, buying yet another two...

    After having one cable for the two years I owned an iPhone 4S, it's pretty disappointing to be buying my ninth and tenth cables for my iPhone 5S, which I obviously haven't had for two years yet. That's right, ninth AND tenth. I no longer buy them one at a time as I know it's only a matter of time before my ninth one stops working, and I'll be glad I bought the tenth one in advance. At least I've now discovered how effective the online shop is. Very quick delivery is the one positive.

  • 1.0 out of 5 stars

    Just like all of Apple's cables

    Although Apple's i- devices usually stand the test of time pretty well, its a fact that their cables don't!! I have used many of apples cables and chargers over the years (magsafe, 30 pin and lightning), and they seem doomed to fail. Thankfully, 3rd party options exist, and if you limit the use of an original apple cable (keep it as a spare, in the car etc) you can pull a bit more life out of them.. Its just a shame they don't build them to last in the first place!

    8 of 8 people found this useful