• 1.0 out of 5 stars

    Cable Lead - TOTAL FAILURE

    • Written by Wendy H from Birmingham

    Im on my 7th Cable Lead for my iPhone 5C, this is absolutely ridiculous and Apple should rectify this reoccurring BAD DESIGN FAULT !!
    Iv still got another 12months left on my contract !!!!

    11 of 12 people found this useful

  • 1.0 out of 5 stars

    Dire quality, unfit for anything other than static uses

    • Written by Geoff P from York

    I need to charge my phone & iPad at work and, as a consequence, have always taken a lightning cable (or two) with me. They're well looked after - neatly wound, and put in the safe / small objects section of my bike bag.

    Nonetheless, I've now had 2 lightning cables die on me in 2yrs, compared to one dead 30-pin adaptor in... ooo... 7 or 8 years of multi-iPod and iPad use.

    Lightning might be semi-adequate! if used in only one location, with the connector held rigorously straight. For actual use as a real-world charger cable, though, it's beyond terrible. Quality control seems to've gone to pot, when compared with its predecessor.

    Expensive, shoddy, and unfit for purpose.

    12 of 12 people found this useful

  • 1.0 out of 5 stars

    Broken after 4 months

    • Written by Tanya A from Westfield

    Disappointed in this cable especially since I babied it. I love you apple but this is ridiculous!

    13 of 14 people found this useful

  • 1.0 out of 5 stars

    Defective Cables and Charging Port:-/!!

    • Written by Kimberly K from Olathe

    I am actually very angry about the FACT that there is a problem with the cables for the iPhones and Apple seems uninterested in admitting or addressing the problem. I am on my FOURTH cable!!!!! No, I am not an idiot who pulls the cable from the port. I am a 51 year old businessperson who spends hard earned money on what I HOPE is quality equipment and accessories. To add insult to injury when I go to the "genius":-/ bar, they act as if I'm stupid and pretend that they are oblivious to the problem (there was another customer there with the SAME issue BTW!).

    I am angry because I bought my first Apple computer almost THIRTY YEARS AGO and have been a loyal customer. I used them in my business and personal life. Sure, there have been bumps along the way, BUT this problem is especially annoying because of the lack of acknowledgement by Apple and refusal to admit a mistake. Sure, lots of cables are working fine, but for many of us, they are a HUGE FAIL:-/!!

    I EXPECT MORE FROM APPLE. It doesn't take a "genius" to figure out that customer loyalty is the foundation for success. If you're making someone like me who has spent THOUSANDS of dollars over the years this upset, red flags should be going off somewhere in your organization! WOW!

    19 of 19 people found this useful

  • 1.0 out of 5 stars

    Very Poor

    • Written by Haris B from Lahore

    Outer side or Upper portion of the cable is very poor

    6 of 6 people found this useful

  • 1.0 out of 5 stars

    Terrible Quality

    • Written by Victor P from Ballarat

    I have had my iPad Air for 5 months and it has just stopped working and for it too charge i have niggle the front until it works i think apple should make a improve this charger asap!

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    Tired of buying these

    • Written by Emma T from Derby

    My third cable is now on it's way out. My iPhone 5 is about a year and a half old. They just stop working and I have to twist and maneuver the cable until it picks it up, it's ridiculous for a £15 cable. My 3 year old iPad 2 30 pin cable still works perfectly.

    My cable and the charger rarely move from the plug socket beside my bed so it's not even like it's being jostled about and yanked around.

    I'm a huge Apple fan and I love my iPhone but I am so disappointed with this cable.

    11 of 11 people found this useful

  • 1.0 out of 5 stars

    Completly Annoying

    • Written by dana A from sutton/surrey

    I am starting to find this really annoying.In 1 month 3 of our cables broke and now we have to get our 4th one!!

    10 of 11 people found this useful

  • 1.0 out of 5 stars


    • Written by Jade U from Romford

    Me, my mother in law and my sister in law all have ipone 5's and all of our chargers have broken and haven't even had them a year.

    7 of 10 people found this useful

  • 1.0 out of 5 stars

    Worst most frustrating product ever

    • Written by Emma M from Clapham

    Apple, I love your devices, I do…but this is a disgustingly poor product. I thought it was just me who had gone through multiple cables for some reason but no, looks like this is the same for everyone. My cable has broken several times now, and when you feel a broken one they feel really hot which must be unsafe. I was about to buy ANOTHER one of these stupid things (though it sticks in my craw to reward Apple for bad behaviour) when I read a review that said use a 30 pin to lightning adaptor instead. I had one of those luckily and now i can finally charge my phone again. So thanks v much to whoever gave that piece of advice, you've just saved me £15 x infinity. I do not intend to ever get another iPhone again because of this rubbish disappointing charger. So, for the sake of your remaining customers Apple, if you care about anything except money, sort this out.

    PS it won't even let you rate the product unless you give it 1 star. I'm amazed that it is averaging 2 tbh...

    10 of 10 people found this useful

  • 1.0 out of 5 stars

    Mine broke too

    • Written by Nick H from Camberley

    I brought my 0.5 lightning cable from an apple store, five months later, its broken. :(

    7 of 8 people found this useful

  • 1.0 out of 5 stars

    Shockingly unreliable

    • Written by Chun-Kiat O from Bristol

    I had already gone through 2 cables now, and the most recent cable I only used for less than 2 weeks and it is already not working properly. It charges when the cable is oriented in certain angles (only works sometimes), and I'm worried the constant switching from charging to discharging will ruin my phone's battery. When charging, my phone also detects the cable as 'incompatible'. Bought this from Apple store in UK but I'm away on holiday now, hopefully it is covered by warranty by the time I get back to UK. Truly dissapointing.

  • 1.0 out of 5 stars

    6 months and gone

    • Written by Porhathaj K from Bangna

    I've got mine with the iPhone and now it rips itself open on both ends. It's so disappointing to learn that Apple gives this under-standard product along with my phone ;(

  • 1.0 out of 5 stars

    Very bad quality for the price

    • Written by John JA Q from Flyford Flavell

    Only had the cable for a short period and has already started to fall apart - similar to many of the other reviews on here. I'm surprised apple haven't updated the cable design and offered an exchange program. You don't expect such bad quality from apple.

    5 of 5 people found this useful

  • 1.0 out of 5 stars

    Ridiculously short

    • Written by Alan R from Dublin

    a hugh amount of money for half a cable

    4 of 6 people found this useful

  • 1.0 out of 5 stars

    This is beyond a joke get it sorted now Apple!

    • Written by Nicole R from Llandudno

    I thought it was me not looking after them but after reading over 100 reviews I realised it you Apple. I mean I've had my iPad for 2-3 years now and my original charger for that is still working brilliantly. However, I only got my iPhone 5S for Christmas that has just gone past (5months ago) and I'm already looking for another charger. My 7th one! This is beyond a joke now Apple, get it sorted!

    6 of 8 people found this useful

  • 1.0 out of 5 stars

    Very very poor quality

    • Written by Kevin F from Auckland

    These cables are the only thing I've ever bought from Apple that are not fit for purpose - fragile, cable cracks around the plugs, and then doesn't work - total ripoff and an embarrassment to anyone who likes their phone.

  • 1.0 out of 5 stars


    • Written by sabine M from london

    Had to changed my iphone 5 charger about 7 times so angry right, was always a BIG fan of Apple since the beginning never had an issue with previous charger. But the 5 are so rubbish. I do look after my stuff properly. Although the charger is under guarantee for a year. Still need an appointment and buy ticket to get there. What are suppose to do meanwhile. Is not worth it. So fed up, frustrated :(
    Pls FiX ASAP

    7 of 9 people found this useful

  • 1.0 out of 5 stars

    Stopped working after two months

    • Written by Lærke S from Kvistgård

    I am really unsatisfied with this cable. It stopped working just two months after i got it with my iPhone 5s, and i haven't done anything but charging my phone with it. I think the price are way to high and really unreasonable, when the cable is so bad quality.

    5 of 5 people found this useful

  • 1.0 out of 5 stars

    Really bad!!

    • Written by Molly R from Flackwell Heath

    I've had my iPhone 5c for maybe 3 months now and the usb connecting cable for my charger has completely stopped working.

    The end has just bent out of shape completely and overall the cable just seems to be of terrible quality when compared to the old apple cable types.

    So currently I'm left with no charger.
    I went to see how much a replacement would be and Its just ridiculous; £15 for an apple brand replacement for it.
    Really?? £15 for one cable?? That's so unreasonable when honestly the cables are really poor.

    5 of 5 people found this useful